I just wanted to thanks the store assistant manager Fernando for help me out, he went far and…read morebeyond expectations to help me find the parts I needed for my vehicle, he have a good customer service quality work ethics, THANK YOU !! FERNANDO!!!!

julio, helped me out we had a bad break problem and this man went right to work helping us out. If…read moreyou ever come here always ask for Julio. once again Julio your an absolute G

outstanding service... very friendly and helpful staff... a…read morebusiness that operates with real integrity!

Great people and great customer service. Very well organized. It is easy to see that the customer…read moreis their priority.

Thieves, crooks and very rude. Charged me $120.00 to tow my car a mile up the road and called me…read moreignorant for being upset about it.. I will never use them for any services I may need in the future

Tried to junk my Subaru. I was referred by a friend and was told they would help me out. My friend…read moretold me I should expect to receive 200 for it. Instead, they told me I would have to find a way to get it towed and that they would give me $60 for it. I would look somewhere else in the tri-town area if you are trying to junk a car.

Got all my parts! Best customer service ever. Worked with me and we got all the parts we needed.read more

Top notch auto recycling facility. Great customer service and parts were exactly as noted. Look…read moreforward to doing business with them again. Nice to see another small family owned business doing well.

Dealt third time with Paul B as salesman and was a wonderful experience. Low keyed type guy and no…read morepressure. 5 star rating without a doubt

gates is nothing but a joke along with the gate family and especially Paul bacon. sold me 2 not one…read morebut 2 vehicles and. had nothing but problems with from day one. the second vehicles needing a transmission right from the start. the service after the purchase is even worse they don't even remember who you are and what you had bought from them. complete joke and Paul you can go pound sand you little weasel. don't believe the 5 star comments on the site either cause I can garantee they had there head underneath a desk in order to get good service

14 Nov2025 had appointment and showed up on time to find the door locked with the usual sign saying…read moreclosed 12-1, mind you it was not even 10 lol walk all the way around the building to go to the inside desk and find out I can't get my battery installed that I only bought there because of free installation, and the reason is that they only had 2 people show up to work. You aren't going to put my battery in because you don't pay people enough to come to work!

purchase tires from Walmart and made an online appointment to have them installed. when I arrived…read morewhat I was told that we don't install tires on Volkswagens, do you want to take your tires with you? I had to go to the courtesy desk to get a refund which was delayed by the tire center not completing their paperwork. no apology was ever offered.

Very friendly and helpful. Tony went above & beyond changing my wiper blades out in the freezing…read morecold rain. Highly recommend them to anyone!

The crew at this Advanced Auto Parts in Colchester, Ct. were always helpful and got me the correct…read moreauto parts at a fair price.

Nice to go to a place where the guy behind the counter will remember your name. Not the cleanest…read moreplace in town, but it is an auto parts store.