Back in the days BNT was one of the best junkyards in Orlando now five star fuck ups. Service is no…read moregood warranty is no good I'm just saying where is the old BNT guys it over priced when you call for a part sits on the phone for a very long time before you have one person pick up did I say again fucked up service?

Service was prompt and employees very friendly. Great prices and parts were reliable.read more

they have the part and the pepole to help find it way better…read morethen aotozone this is your place for your car or truck parts

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These guys won't do any service warranty work without first trying to sell you more tires. I can't…read moreget them to perform the alignment service because of uneven wear on my tire? They didn't want to repair a leak on a tire I bought the month before from them without trying to sell me a whole tire first and say it's not covered under warranty. Mind you, we are talking about two different tires and there isn't uneven wear on first one they wanted me to replace. I will be purchasing tires from a more honest shop from now on. These guys have not been helpful in the slightest since purchasing tires from them.

I recently visited this location to have an alignment done, and the technician was ready and…read morewilling to check me in. However, when I mentioned that I had a Groupon, I was informed that I couldn't be serviced until Wednesday due to a restriction on Groupon appointments. This was very disappointing and unprofessional, especially since Groupon helps generate traffic to your business. If you don't want to honor groupon purchases terminate the deal.

KUDOS and thanks to the staff at Autozone for providing supreme quality customer service here in…read moreOrlando! I highly recommend all to come and visit to support this local business here at Autozone! There is a military discount for all veterans and active duty military of all branches!

This place is a typical auto parts store. The employees are adequate and offer some assistance but…read moredon't expect stellar service. People who come to auto part stores generally know what they need and service by employees is generally tuned to this.

Fantastic experience. Seems like nobody wants to touch an exhaust system these days but they took…read morecare of it immediately and at a fair price

Offered options & quotes. Service was reasonable, reliable & prompt.I had a very good experienceread more

We bought a 1998 Chrysler Sebring from some great friends a few months back and the car was working…read morejust fine but unfortunately, a few weeks ago, some of the radiator hoses were dried and cracked so a lot of the cooling liquid leaked out. This caused our engine to over heat and warped the aluminum head of the engine. I took the car to this Pep Boys hoping they would be able to fix it or at least tell me what was wrong with it. The manager Brian and the service manager Joe could not have been nicer! They were truly concerned about the car and did everything they could to figure out what was wrong and then fix it. Due to the head being warped, it had to be removed and re-tooled. To do this, the entire engine basically had to be taken apart but they got it fixed and back to great working condition. Not only is it fixed but I now have a year warranty on the engine so it anything happens again, it is taken care of free. Granted, this was not a cheap fix... it cost around $2,400 to fix it but it is still cheaper than buying a new car or even a new engine. We decided to put the investment of fixing the engine because the rest of the car is in great condition. Hopefully we will have no more challenges with the car. But the service and repair work at Pep Boys was very good and I feel confident that they did all they could to save me money on this repair. I highly recommend going to the Pep Boys site to download coupons to use and it helps to reduce the total amount of the bill. Plus if you are a member of their Glove Box group, you get special offers and coupons to also reduce the amount of a major repair as well as other routine maintenance. If you ever get stuck, call 1-800-pepboys and have them tow the car to them. I know there are lots of other places to bring your car for service but I was trusting the Pep Boys name and they did okay by me.

Bottom line - Fail…read more I wish I could echo the positive sentiments of other customers, but this place gets an F from me. I initially wrote my experience off as a bit of a fluke, but experiences by others close to me makes me think this is closer to the norm. The long and short of it is that they failed to properly replace the components of my air intake system when they replaced my air filter. As many older model Infiniti Fx owners can tell you, Infiniti certainly did not do anyone any favors with the placement of the filters and spark plugs. So on an oil change, I had Pepboys replace the filter as well. The car drove fine, but soon it seemed like I didn't have the same power that I was used to especially when I needed to pass people. Low and behold an entire portion of the air intake system had come a loose. It looked as if someone has simply not replaced the plastic rivets that hold the system together. Since then I have heard other stories of shoddy repair work and them even starting repairs without getting the owners permission first. Car repairs are simply to costly to take any chances. Avoid these guys if at all possible.