100% recommend! I love the options of vehicles they have. All the staff are very professional and…read morehelpful. Will continue to visit and pull parts! Very easy to locate vehicles as well!

I've been a customer here for several years. Where I come from, self-serve isn't very available…read moreand, if it is, it's an unorganized crapshoot. This yard style made finding parts fun again. The costs can be confusing. While there is a decent price list on the website, I was initially tripped up by the à la carte pricing. For example, I bought an instrument cluster bezel priced at $15.50. However, the bezel had the headlamp switch (9.95), dimmer switch (9.95), and cigarette lighter (2.99), bringing the total to $38.39. I had the choice to remove them or keep the extra parts. Pay attention to the components! Like any other business, you pay for everything that you take. If you don't know how this works, you might feel overcharged. Pros: - Large inventory - Well organized - Pricing is mostly fair - Helpful staff - Easy to use online inventory and pricing Cons: - Inventory has been refreshing much more slowly in the last year. - Website inventory isn't updated daily. Of course, cars aren't set on the weekend, but new inventory sometimes isn't published for 2 or 3 business days (this applies to Orlando; the Fort Pierce and WPB locations are punctual). - The aisles in the yard are soft, making it difficult to walk and move parts. - The yard is narrow and long. It's nearly a 1/4 mile from the parking lot to the back of the yard. - The website is barely usable on the iPad. (Edited to remove iPhone as it is fixed with the iOS 26.4 update - iPad version still sucks both in Mobile and Desktop site modes). My Wishlist: - Website updated daily (business days). - More pictures of the cars! Other yards post the six outside, two inside, and an engine compartment photo. - Improved accessibility with better aisles. I'm not talking about ramps or rails, just basic walkability. I frequent a few similar area yards and it's so much easier to use the paved yard with shopping carts! - Some shade would be amazing. - Sort out iPad formatting issue. It's a straightforward fix. Final thoughts: I will give them five stars when the online experience is upgraded so that inventory changes are promptly posted and more photos are included. EDITED 03/19/2026: Updated to reflex iPhone fix.

Very helpful staff when I went to get an alternator. Bad part was it didn't work. Went back to…read moreexchange installed that one and problem solved.

These People are very rude no wonder why they have low rating reviews. I called to look for a part…read morei needed for my car. My husband speaks Spanish not very good english so he didn't know what the part was called in English. The people that answered the phone both spoke Spanish . A Dominican guy and a puerto rican lady the first time i called they put me on hold because they we're attending a customer in store . I completely understand and waited. I guess they had me on speaker or something because i didnt hear at all when he was speaking to me and proceeded to hangup on me. I called back told them they left me on hold and then hung up on me. The Dominican guy caught an attitude with me after that and said they were very busy, if you cant work under pressure and speak to the customer respectfully you shoumdnt be working there. so we asked for the part to see if they had it in store and they didn't even know what the part was called . As mentioned before my husband spoke to them in spanish bc his english isnt too good so these people work for auto shop parts and both spoke soanish but dont even know the name of the part he was saying . We had to look it up in english for them. Apart from the bad customer service they wanted to up charge us for the part because we had previously called a different O'reillys to see if they had the part and the part itself cost about $128 with taxes included, we asked the guy from the previous place we called if its the same cost for all store and they confirmed it was. So when we called this place on buenaventura they wanted to charge us $160! Bad service , they need to hire better workers with better customer service and ones that actually know the parts of the cars .

I ordered a lock for my truck and they said it would be there at 3pm. So I went there to pick it…read moreup. It was not there. Then they said it would be there that evening around 7-7:30 and of course I call and they still don't have it. Don't be telling customers it will be there when it won't... super frustrating

Great experience with Road Runner. They ordered and installed the tires for my Porsche Taycan, and…read moreeverything was handled professionally. They offered the best prices I found, and the technicians were very knowledgeable. Highly recommend!

First review. but not the first time dealing with road runner tires. The employees have alway been…read morekind courteous and knowledgeable..also have had the pleasure of meeting the owner ricky. Weather i purchased used or new tires and or had front end service the experience has alway been great. Would definitely recomend and will always be a returning customer...

The service is great n the owner doesn't overcharge you n does a great job. Highly recommendread more

78/100 in 2016 challenge…read more Love this place. It is located in Kissimmee in between O.T.B. and Michigan Ave off of Donegan right after the railroad tracks. Don't let the railroad trails scare you. The do minor things like oil changes and other repairs. Tilo ( I think that is how you spell it) is one of the most honest mechanics you ever want to meet. My hubby sent me here for an oil change and a problem with my car. He told be right off the bat that is was going to be something he couldn't fix and sent me to someone who could. Very honest likeable guy. Never had any problems with the staff here and I will only go here from now on.

We had a battery die- the guys out there took care of us even if we didn't buy the dead battery…read morefrom them! They'll still took care of customers and in between tried many ways to get us started. Thank you for jumping hoops and thank you Nelson for coming in later to uniquely get us going. Both guys gave 110% (i can't remember the first guys name- but he also really cares to get us up and running). Thank you thank you!!

This is the only parts store I will use, The staff is very attentive and helpful. We have a 2003…read moreFord that requires some TLC and repairs. V is always there to help answer questions and get the correct parts. Great warranties on most parts. Today, I went to another store, Not Advance Auto, and was not given any help. They handed me the tester to check the computer myself and then read 1 code error to me. I left that store and went to Advance. Advance Auto ran my test, had me photo the errors (2 not 1) recommended spark plugs, and helped me get the pvc valve and dorman that was leaking replaced. This store is amazing. Dont go anywhere else. Always start here!

I like this place because it's right next to a gas station. They also have a self pay so you pay…read moreand go ! You get warranty on your breaks for life you replace them for free for life if you get it with them . Thank god there are people who enjoy car things because it is not my expertise . Always clean

Horrible customer service store manager Lindsay refused to take a refund so that a coupon can be…read moreapplied and proceeded to argue with me for 10 minutes for no reason all I was asking was that he at least tried it. Eventually it got to the point where I had to dumb it down to get him to tried it so I said I will return the item once he returned it I said never mind I want to buy it back but this time with a coupon and the coupon worked like I said it would if he at least tried in the first place. Why argue with me Lindsay? Like what benefit do you get from not helping a customer?

Came to the Orlando location to get some lowering springs taken off my Benz. They were friendly,…read moreaccommodating and reasonably priced. They charged me a fraction of what a German shop would have charged. They did a flawless job and had me in and out within 4 hours. I came back one week later with my new Benz and had lowering springs put in.

No returns policy. Essentially they don't provide you with any verbiage to return a product. Then…read moreif you wanted to return they will charge you 20-35% restocking fee. Only in FL. There are better vendors to buy from.

These shop is a scam please get other quotes. You will find the same service for at least 45% less…read more I spoke to a guy name JJ and he provided to me with a quote over the phone that I had to laugh at him, I took his quote to another European shop no to far from them. I got my car fix for 45% less than the quote JJ gave me. This particular shop has prices way higher than the dealership Field BMW. When I went to get my car back, I told one guy they will be out of business soon and he said No I do not think so we are busy. I wish them the best of luck but when someone acts cokie they would not last long. Again I wish them the best but before you make a decision to leave your car in this shop please take the quote somewhere else and you will get a way better price. Also when you take your vehicle there, with the problem you're bringing the car for, you will come out with 5 other problems lol. My quote came to over $5K and I had to laugh. The same problems the car had were going to be fixed for my car for less than $3K. That's a big difference. Please before leaving your car with JJ, take the quote to another European shop and I will bet you will get a way better price. I am not sure how they are getting a 5 Star review in Google either they are paying someone for those or they are asking their customers to give them a a 5 star review. If you look they have been open for a few years and they do not have that many reviews to be saying they are busy. Anyway do your research first before leaving your vehicle. Get the quote and call around and I will guarantee you that you will get a quote for at least 45% or more less than this shop. Thank you .

Great prices and service all the time, even if you don't have a bmw - call and JJ will most likely…read morebe able to help you