I walked into Baron Honda completely guarded and skeptical. I spoke to and dealt with Jason. He was…read morestraight forward and put me at ease. He made my first time leasing a new vehicle relaxing and fun. I would recommend him to any and everyone.

Absolutely a horrible experience. Purchased a used car from…read morethis dealership, no financing, and dealt with completely inept personnel from the start. Car was supposed to be registered where we live (out of State-Rhode Island) and here it is 2.5 MONTHS AGO, and we still don't have the car's registration/plates. This has nothing to do with Rhode Island BUT the complete ineptitude of the BARON HONDA staff. This has cost us a ton of money in rental cars and immeasureable inconvenience. One department has no idea what the other department is doing. And despite the general manager Cirello, who appeared to try to make things "right", we still can not drive our car. VERY DISSAPPOINTING.

I didn't get the guys name working today but he was phenomenal and deserves a raise! Seemed like he…read morewas the only man running the counter (although it did seem like there was another person maybe returning from lunch and someone managing inventory in the back. But he did a great job efficiently managing the counter as while juggling the phone calls coming in and was very courteous and willing to help! Will definitely look to return here for any future needs! I'll be back soon cause they only had one Jeep rear car mat so I will look for when they get another one in. Thanks!

I just purchased a 1955 Thunderbird and I'm replacing most of the components one by one, so I've…read morebeen frequenting this location quite a bit in the last 6 months. Every time I go in there, the workers see me and just duck into the back. They don't acknowledge me, or tell me "just a second" Today tore it for me. I was looking for a particular tool. "Sir Peter" was on the sales floor stocking the shelves. I asked him for the tool, explained exactly what it did. He misdirected me, I ended up buying the wrong thing. I waited at the counter. As soon as someone else walked into the store, "Sir Peter" offered to help him before ringing me up. It was as if I were invisible. The only time I saw "Sir Grumpy", oops I mean "Sir Peter" spring into action faster is when I get there the same time as the coffee truck. Poor customer service. I will try the location at the base of 112, on Main Street.

I totally not sure about this place. The finance guy talked down to me like I was beneath him while…read morehe was wearing a $40,000 watch I knew what my car was worth and to be honest unless I stood my ground they would've given me less than what it was worth, but I didn't let them do that. I controlled the entire situation. They did get my business because I just didn't want to waste any more of my precious time and kind of got something I was looking for. I also want to follow through with my sales person who honestly was a pleasure and very straightforward with me. I will not mention any names, but I did spend a certain amount of money and I didn't even get everything that the car came with I will be posting a photo of what they promised me and that was nothing. I hope this helps whoever decides to go there and deal with their sales team or finance team and I don't appreciate getting talk down to not when I'm the consumer. I'd say pass this one by and look elsewhere.

I am more than happy with this dealership, thank you to Gary for replying very quick to me, very…read moreupfront and let me know about the 20% charge, the funniest salesman and truly admirable. Everyone in there are fantastic and worked expeditiously to get me my vehicle, I was sold ! I am more than grateful and will forever cherish this experience, thank you boss man and your team they are phenomenal.

I come to Pep Boys typically once a year, the Patchogue location is one mechanic/service shop that…read morei trust. Each time is a good experience. On this particular occasion I was able to easily set up an appointment for a vehicle inspection on their website. I arrived a half hour early and was seen relatively quickly (might have been a fluke, someone came in late for their appointment). But either way I was in and out in a jiffy. *Passed with my 2023 Chevy*. Upon entry I was greeted by the desk clerk and informed about what steps they would take and approximate bill ($10). I was also shocked to see their newly renovated client waiting area, really nice. My appointment was at 11:30 by the time I left the waiting area started filling out. Nice comfortable chairs, large TV, and a coffee stand, all much appreciated.

If I could leave negative stars I would My vehicle is a…read morefleet vehicle I made my appt for 1 pm initially yesterday- my early afternoon appt cancelled so I change my appt and was able to bring it in at 11 Great Needed an oil change and inspection (I knew based on prior pep boys along with the inspection I was probably going to need brakes - last year was tires - year before brakes - etc) Oddly I got a text at 12:05 pm and my inspection report was there - but no tech assigned Wow - i can see passed - no light on... and I didn't see brakes - WOW- I did see a picture of the brakes though At 4 I called and they said it would be ready around 7 I got a call at 5:14 that it was ready and I went to retrieve my vehicle When i got there - the bill was $1700 I was shocked because all it went in for was oil change and an inspection and no one mentioned a word on anything else - I go to pull out of the parking lot - the car was bucking and the engine light was flashing - I called and drove it right back- they drove it into the back and came out a half hour later and said it was a loose bolt ? I went to leave again and didn't even get passed the front of the store and the issue is still happening . They brought it back into the back- after about an hour the front desk kid- I asked him what was going on- he said well we put in bad spark plugs ? What why are you changing spark plugs for an oil change - he said I don't know- he said you asked for an engine diagnosis and the engine light was on- I said no - there was no lights on at all- until after I went to pick it up. They said it would take a few minutes to get good spark plugs -they didn't have them in the store and had to order them from a different store ps it was not finished yesterday In the meantime I called my fleet company who told me that they were told I said that the car was misfiring and the engine light was on- which is a blatant lie- first of all how the heck would I know they car was misfiring ? And honestly it's a fleet car- the car is well maintained and taken care of by my company . Plus - I was back at my house at 11:14 pm(based on the uber logs) and according to the report from the communication thread attached with my receipt I complained about the problems or it was sent for approval at 1- which is an hour after I received the text with the diagnosis that no lights were on and I believe they were looking at brakes but it passed inspection ... I don't know what kind of scam you ( or your employees) are running over there - but my company and the fleet company are aware of the situation - of performing services that were not remotely necessary - fabricating 'driver complaints' .I did not ask for any other services other than oil change and inspection. I didn't even get a new message that my car was brought back in last night - because they totally screwed up a car that had no issues other than needing an oil change and inspection . I picked it up today and was told it was a clogged air filter ?!! What? I said what happened with the bad spark plugs from last night- the kid at the desk said idk he just heard it was a clogged air filter - and it was extensively test driven this morning (there's no miles other than the 1 I put on trying to drive out of the lot twice ). I don't know if this is what you do to fleet customers or all your customers - but I can assure you - I will tell my story to everyone - and I personally will never step foot in any pep boys again- Oh And I was refused a receipt today for the additional repairs that were supposedly done

I'm so glad this car wash reopened and has been fully upgraded. It was my favorite car wash in the…read morearea before the renovation and it's even better now!

I don't understand the negative reviews…read more My car desperately needed a wash as it was super dirty from all the salt and stuff. I got the "FREEDOM WASH & GO" option which cost $10.00. INCLUDES: *SEALER WAX *MACHINE DRY *FREE SELF SERVE VACUUMS And I didn't have to leave my car! I haven't stayed in my car during a car wash since I was a kid. It was fun! My car is now clean and I'm happy. For $10 I got exactly what I wanted. I didn't need "all the bells and whistles" this time. They have other packages that are reasonable in pricing and even offer a yearly plan. This is the only car wash I'm aware of in Patchogue. Definitely give them a try.