I was always taught to change my own oil and tires growing up, but when I moved to Pittsburgh, I…read moregot a little scared to do work on my car without any supervision. I walked into O'Reilly's one day to pick up headlights for my car and immediately I could tell the employees actually cared about helping me and not just getting a big sale. They helped me find all the items I needed and even offered to change my headlights for me FOR FREE. I was overjoyed. I have recommended this location to so many people and I have been back so many times since. Whenever I have any car needs, I will always check here first! Everyone is so helpful and I love knowing that they genuinely want to help me instead of getting a sale.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Unbelievable experience, and a great example of horrendous management…read more I purchased a 5 quart container of synthetic oil. I did not look closely at the oil for approximately one week, when I attempted to change the oil in my vehicle. At that time I noticed that the container contained used oil. I returned to the store and attempted to exchange this. I was flabbergasted that the management basically accused me of intentionally trying to return oil that I had used. The reasoning was "we would never sell that at our store". Obviously they would not purposefully sell me a 5 quart container of used oil. However, (as I told the manager), I in fact walked out of The store with a 5 quart container of what turned out to be used oil. Makes no difference to me how that happened, I just know that it did. I surely didn't appreciate being accused of making the story up. As I also informed the manager, I've been a loyal customer, spending lots of money over the past 10 years. Obviously no more. This is an example of poor, poor management.

I came in here with my boyfriend to grab touch up paint for minor scratches on my car. They 3 male…read moreworkers and they greeted my boyfriend but not me. I thought maybe because he walked in first. We go to the paint touch up section and grab what I need and go to check out. The whole time I'm trying to pay for the product the male cashier (with no teeth) talked to my boyfriend the entire time and did not acknowledge me. Then as we go to leave he told my boyfriend to have a good evening and didn't even look me in the eye. So rude considering he doesn't even have his license and doesn't know anything about cars. Treat women better, we aren't stupid and know about cars too. Other than that they had the product I was looking for.

This service department is bad. Really bad. They do not fix the issues you take your vehicle in…read morefor. You have to stay on them and their work or it will not be completed. My jeep with under 45,000 miles had many warranty issues and it was always a horrible experience trying to get them to fix the problems. A vehicle with 45,000 miles shouldn't have problems.... I'd avoid this place and all Chrysler ram Jeep Dodge products. Disappointed in the lack of service overall.

$2000 and 3 trips to the service department and my vehicle is still not running properly. Every…read moretime was something else,then something new. Fix it right the first time!