do not ever, ever, ever do business with chapas!!! they will lie and cheat you all the while…read morecharging you an additional 'restocking fee' at their discretion. i tried to talk to the owner but he just hung up on me. he wouldn't respond to any of my messages either. to any new customers- considered yourself warned! to any previous customers, file a complaint with bbb! they need to be shut down asap!!!

Always good people to deal with they got fair prices on the parts are usually excellent shape I…read morehave never had a problem with these guys ever as in getting parts you call them one day and tell him about the time you'd be out the next day the part will be pulled and waiting for you inside the warehouse I give him a 10 out of 10 Stars

Thank you Antonio @Autozone in Pueblo for helping my wife replace her busted windshield wiper this…read moremorning!! She was traveling down I-25 when it came apart in a rain storm just north of Pueblo. You got her some good quality new wipers and installed them fast so she could get on her way. To vulnerable travelers on the highway you guys are often a life saver, and you certainly were today!! Your location was very convenient, too (just east of I-25 on Highway 50).

The manager, Sandra, was great as was the tech. Bob. I needed a new battery for my Fiat. It was…read morein stock and Bob installed while I waited. Saved my week-end plans! Now that I know they install, I will return if I need another battery.

The two young ladies working we're very friendly and pleasant to deal with. Helped us diagnose the…read morecheck engine light on the car and offered solutions. Sold us spark plugs recommended for a Ford vehicle, vs the ones for a Japanese car( asked which ones we wanted so I said what we normally buy not realizing it was because we have Ford cars) and she did not correct my mistake. Was in a strange town with children so did not do my own homework first.

I was visiting my father in Pueblo, and I needed to replace my starter motor. There are a good…read morehandful of parts stores in the same area, but Dad swears that these guys are the best buy. On my visit, the place was really clean and the guy had no trouble locating the needed parts. No hassle exchanging my old starter (I had pulled it out ahead of time.) I also grabbed a grounding cable to replace the corroded mess that has been hanging off my negative battery terminal the past few years. It's been about three weeks since I put my shiny new starter in, along with a fresh grounding cable, and every time I turn my key in the ignition I smile.

James is extremely helpful and friendly, helped out with no issues! In and out no problem!read more

Two wonderful gentlemen assisted me by testing and replacing my battery. Also replaced my wiper…read moreblades. Fair, efficient and helpful.

I came in here with my best friend recently and I wasn't impressed. The customer service was just…read moreterrible. Even the Advance Auto Parts in Oregon have decent customer service. But the entire chain strikes me as mediocre. They don't exactly strive to be the best. We came in at the end of the night, like the very last customers before they closed. My bestie is much more social than I am, and just overall a pleasant person. He's worked in sales and retail before, so he's super respectful of others who have these things of jobs and goes out of his way to be nice and make it a pleasant experience. That was pretty much impossible in here, even for him. He greeted the employee, while the employee basically just stared at him. My bestie said this would be an easy/quick last sale of the night. Now I don't know about anyone else, but if I were the employee, I'd be thrilled if someone told me that. I could absolutely understand this guy being a little worried this would turn into a long, drawn out sale or problem given how late it was and close to closing time. So I would be relieved if someone said this will be quick and easy, and do my best to help them, get them going and out, turn the open sign off and make a run for the hills. Apparently this was not how this guy planned to treat this sale. He looked like a combination of Jeff Dunham's Walter puppet (and acted about the same) and grumpy cat, while looking constipated. I had no idea anyone could look that grumpy at any given time. It was almost an art form. Lol. I had to laugh at it. My thoughts were this guy belonged in a call center somewhere, where people couldn't see the cranky face. My bestie needs some kind of part for his car, I can't remember exactly what, but it was a pretty simple thing that he could fix himself. Instead of this guy looking up the part number and making sure it was the correct specs for the car, he points in a general direction in the store and says it's "over there" which I absolutely hate. I don't know about anyone else, but to me that is the single most lazy way to quote help someone. Wal-Mart employees are more intelligent than this. My bestie found what he was looking for, with a little help from me instead of the employee. But we found what he needed. Would I return? No, there are plenty of other auto parts stores in this town. Hell, there's even Wal-Mart with an auto section, that is better than this. It's just terrible. I would recommend looking around for other auto parts stores. Review 52 of 2017.

I used the website to find my car part. It gave me a match and I bought it. I took it to be put in…read moremy car and they said that it wasn't the right part. So, I had to take it back and they said the refund would take days and that the new part was more than twice the original price. I am on a low budget and can not afford this. I also didn't even get a full refund. So now I must wait for my partial refund and then try to find a better place for my car part.

We are on a cross country round trip and had a little trouble pop up over the weekend. With our big…read moreengine, we can't just go anywhere... We found McCandless and crossed our fingers that they would be able to help us first thing Monday morning. Sure enough, Shane greeted us and was right on it. He explained that if we could give them just a few, they could get a tech in and get us taken care of. When Wade got a hold of our bus he had everything checked out including our original issue, an oil change, and a leak fix in just a couple hours. They went out of their way, on super short notice, to not only fix it, but then they go above and beyond. Kindness and Professionalism from start to finish. Couldn't recommend them more strongly. Thanks guys!

I recently had the opportunity to interact with the team at McCandless Truck Center in Pueblo,…read moreColorado. My RV had a chronic overheating problem. It was serviced at two other truck centers in So. Colorado without success. The service manager Shane Trout took a personal interest in finding the problem. His mechanic Jim also took it very seriously and I know they both spent a lot of time (even in their off work hours) thinking through the problem. Shane welcomed me to stay in my Rv in their repair lot for well over a week. They found that the surge tank flange was damaged keeping the system from maintaining a seal. They did the repair and I was on my way. A big thank you to Shane and his entire staff.