The customer service here was pleasant throughout all interactions with this place. Loreal the…read moreServices department Liaison was polite, helpful and I would say went above and beyond my expectations for a Truck Center. Arlyn the Technician that worked on my truck was very informative. He showed me everything that was fixed and how to notice certain issues going forward! This is a great team here. My turn around time wasn't too bad either. Kudos to Loreal & Arlyn!

Ok so I had a nasty review. But I can say rush reached out to me and made the situation right…read more Kevin the Gm took care of the situation. I am appreciative.

April 6th...we stopped in for fuel...first time at this particular Love's...and my husband and I…read morewere accosted by an unhinged woman (and her husband) because we weren't fast enough filling up and pulling out at the diesel pump. The staff was very quick and handled the whole situation very professionally. They checked on is to make sure we were okay and thanked us for our patience and understanding. They truly care about their customers...and to the crazy lady: I hope you find Jesus!

Was super tired from early morning travels and stopped in for gas and to use the…read morebathroom...everything was made quick and easy by employees. They all made my morning a little better just by being so friendly and accommodating. Not from here and bags are 10 cents, but the kind worker, let me slide. Much appreciated! Walked in and all the employees were already organizing and tidying up! Pretty clean restrooms as well! So impressed, I had to leave a review to let them know to keep up the great work because their great job is what turned my morning around!

My car broke down on Memorial day on my way home. The transmission quit working and my car was…read moretowed to Better Rate. The shop was closed at that time, so I left my key along with a note for the mechanics so they would know what happened, along with my name and phone number. My car was at the shop for nearly a full month while I kept being told they were 'putting in on the lift.' The charge was first going to be less than a thousand dollars, but after some weeks, the owner said the differential was shot and the price would be sixteen hundred. I had no choice but to agree because I needed the car. More time went by with no calls, no information unless I or my daughter called them, only to be told that the car would be ready in a couple of days. We were told that multiple times, but each time, no response, no car. Finally, the owner told me that the problem was broken motor mounts and that he had driven the car and it made a thumping, bumping sound and would break a 'rod' they had put in. He told me that they were going with a different supplier. But after that, he said that his mechanics knew the motor mounts were broken after they had replaced the 'rod' two or three times with the mounts broken. Finally the car was ready and it cost me more than 2100, while he said he didn't charge me any labor. On the barely readable receipt, it listed 140 charge for *oil.* 900 for the differential. After I got my car returned, it was filthy with huge bird dropping on the back. And when I began cleaning things up, I found items missing...ten different pieces of my property. I notified the business that I wanted these things returned. The business denied any knowledge of the items going missing, although when an employee called, one item I had not listed was named. I had given the business until July 1 to either return my property or pay me an acceptable amount. Neither has happened as yet, although the owner finally said, via his employee, that someone would bring by the amount I requested in cash. So, here I am. Without my property, tools, jack, windshield screen, several pairs of expensive sun glasses, and no money to make it right. They claimed to not be responsible and then claimed homeless people must have taken my things. The car wasn't broken into, so whoever removed my property did so through an unlocked door. And the "driving" done used up as much fuel as a week of taking my daughter to work and home. I informed the business that I would write a review. Now he should keep his word. My car is working, but they want me to take it in to check for leaks. I don't think so.

NOT THE SAME SHOP IT ONCE WAS. I can only assume their response will be yet another fraudulent…read moreaccusation. Let their other reviews on Google and yelp confirm my review. Since July I have taken my truck back 6 times. This was supposed to be a transmission rebuild. $6870.00 later still doesn't work correctly. Jim keeps asking for another chance to look at it again. Today was the straw that broke the camels back. My batteries that were bought in March were not in the truck when I got it back and I found this out because my batteries were dead today. Called Jim he said his guys didn't touch the batteries but the ones that I pulled out were from 6/21. I will be moving my business to a reputable shop. Sorry after 20+ years never thought it would be this way. Now it is time to consult with legal counsel after his son's bantering.

Came from NYC to drive my newly purchased auction repossessed truck …read more I wanted to check the truck if it was ok to drive it back to NYC . They were very accommodating and gave it a once over and I was on the way to NYC in 24 hours.The price was not high for a diesel truck .Every one was FANTASTIC . 27 hours later I was n home. Thanks Guys

I cannot stress enough how CTR was such a great company to work with. We had a big mishap and…read moreneeded to change fuel filters on our fleet of about 30 trucks. Ramon and Eddie came about 20 minutes after we called. They were extremely courteous and easy to work with. They stayed until the job was complete and went above and beyond to make sure we were taken care.