They honored the warranty and gave me a new battery after the old one was giving me issuesread more

Website says in stock but order was never picked out or canceled. If you don't have the product…read morethen it shouldn't be listed in stock...

Was referred to Untouchable Sounds by a few people in town for tint and they did not disappoint…read more When making the appointment Cheree was very responsive and answered all my questions in great detail. When I got to the shop Jenson was so polite and thorough. My tint came out amazing, and recommend this shop for anyone looking to tint their car! They also offer other services. 5/5

Company went under new management and new owner doesn't want to take responsibilities or honor an…read moreexisting warranty.

Jimmy is the person to go to for used auto parts in Bergen county, NJ…read more He was able to obtain the used auto part that I needed in record time. Their price was in line with other local junk yards in the area. Additionally, they we able to install the used auto part as well for a very reasonable price. The owner was a kind and friendly man who was also knowledgeable in various auto troubleshooting repair techniques. They also sell used running autos as well. including various models and at various price points.

From the owner: We sell wrecked cars rebuilt, rebuild-able…read more We have bodyshop and mechanic all our work is guaranteed

I was having a problem with my battery & my boyfriend said if I could get one he could put it into…read moremy car 2005 accord. So he sent me to royal auto parts, he knew them from when he worked at a garage. When I walked in Raul asked me if he could help me. When I told him what I needed , he was so nice he even put it into my car. I couldn't believe he installed it for me & took my old one away. He then looked at my windshield wipers & showed me they were no good also & fixed that too. It was such a nice place & they made me feel so comfortable that even with all the action with mechanics & people there they had the time to take care of me : )

Called these guys up after seeing a posting for some cylinder heads they had up on car-part.com,…read moregot a hold of them to confirm and was asked to come by and leave a deposit after being transferred a few times (which was kind of weird, but not off-putting by any means). Showed up and the road felt a little sketchy but when I called, they were very willing to direct me to their office all the way at the end of the street (my navigation told me it was further up the road). Quickly found the part, no bait-and-switch there like some places would do. It was located in their New York yard but they had it actually pulled and shipped all the way down to Keyport, New Jersey by 11AM the next morning (note I came to put a deposit on the parts an hour before closing the day before). No extra charge for shipping, price was good, the parts matched exactly what I needed and even came with an extra set of valve covers. Printed receipts and gave me a paper trail for every step of the transaction, so I felt they were trustworthy. The only reason I give it four stars is because they weren't willing to negotiate the price at all and had a little bit of a rushed attitude on the phone somewhat. The prices were very fair though; some yards like to charge over MSRP for used junker parts, but these were right on par with what I'd expect to pay at a u-pull-it yard, but I didn't have to worry about pulling or shipping at all. Would definitely buy from them again.

Rude unprofessional The guy in front seat blue eye m.fkr…read more so rude and unprofessional I did order ac compressor and I did drive from 1 hr away and the time when I get there they told me 2 hrs it will take and I told them I spoke with u guys on the phone I have hr drive and I'm in the way now pls make it ready I'm going to pick it up %100 and u guys said ok Now 2 hrs I need to wait ? Then blue eye mother Fkr talking like gang playing Tough guy UNPROFESSIONAL !

They have everything you need, had a gli replacement engine I needed and it's running great!read more

, Bavarian (John) is beyond bmw Parts, yes passionate about his work. knowledgeable in all…read moreaspects without a doubt The name says it all. Bavarian. ! please inquiry with any questions he will be glad to assist you with all your bmw needs

Bavarian Auto Parts, in Paterson, was a life saver for me. I needed a part for my Restraint System,…read morewhich would have been very costly at the dealership. I received a tremendous bargain from auto salvage. Yan the owner of Bavarian, knew my vehicle, and knew the part I needed. Yan personally installed the part for me, then, removed the error codes generating the errant System Restraint messages. Yan was extremely kind and respectful to me, a senior, with little automotive experience. I learned to never pay Dealer retail parts prices, when you replace the problematic part with a working part from a salvaged auto. There is nothing wrong with a salvaged part, but tremendous savings. As a customer, I found a friend in Yan and Bavarian Auto Parts!

Autozone, Advanced Auto and most other automotive stores offer to put windshield wipers on free…read morewith purchase. It's easy to install, takes less than 5 minutes and it's a nice little extra service to offer. I just left AutoZone, Clifton and the kid behind the counter said, "You can buy it but I'm not going out there. It's too cold." I don't suggest coming to this AutoZone. On second thought Advance Auto is begining to look better and better. Maybe they should offer customer service skills class and let Ian S. sit in the front of the classroom. It can't hurt.

I have visited this location on three different occasions for simple assistance with my headlights…read moreand other minor issues. Each time, I've encountered staff who are unhelpful and seem inexperienced. They appear to lack basic knowledge about the products they sell. On two occasions, I specifically asked for help with adjusting my headlights. While I'm not a car expert, like many people in America, I drive daily and expect staff at such an establishment to have a fundamental understanding of how to install headlights. Unfortunately, this has been a recurring issue. Additionally, the customer service at the desk has been consistently subpar and unprofessional.

I have been coming to this Pep Boys for 3 years and generally have good experiences here. That…read moresaid, I know that particular staff definitely can make a world of the difference so I'd like to commend Edder (not sure if Im spelling it correctly) for being consistently a pleasure to work with. He always is polite, knowledgable, and willing to patiently talk through my vehicle reports/diagnostics with me. He recently went out of his way to find a really economical alternator replacement for me (which isn't easy to find). I've also had other great interactions with the employees here, but I'll note that I usually drop off early in the morning or when I'm not in a rush (because they are often busy and there can be lines). Overall though, lines are a sign of regular customers which is a testament in itself. Also, Pep Boys has been easy and quick on replacing any parts under warranty that I've had issues with. I personally would recommend them.

The reason for this review is because I would like to provide you with my horrible experience at…read moreone of your stores. I have always been a loyal customer to the Pep Boys located at 261 Mclean Blvd, Paterson, NJ 07504 . I have been taking my vehicle for years to this location for oil changes. I never had a bad experience until now. On Thursday 02/27/25 I went in a little after 5pm to get a normal oil change. I waited like usual and was actually very happy on that day. Then, the shift manager by the name of Kenny called me up to the register for some reason. I really thought it was because my car was ready, however that was not the case. He actually stated that something was wrong with my Audi A4. He took me where my car was located. He got inside my car and pointed out that my transmission light was on. I asked what was this all about? Due to the fact that my car did not have this problem before. He stated that he did not know the reason either. Due to this reason my car was not drivable. I had to leave my car at the shop until the next day. I had to call a towing truck so they can take my car to Jack Daniels Audi Paramus - Service. There they analyzed my car and gave me the reason why my car was in this condition. The Tech stated that the car was not drivable because it seems that someone at Pep boys drain out the transmission fluids form my car. Now, I don't know if this was a mistake on their part or was done purposely. I was really upset and called your corporate office and file a complaint. I also have the report from Audi that states this information. Now, Audi is charging me almost $900.00 for this mistake. I do not believe is fair that I have to pay for something that was not my fault. This has put me through hell. I also spoke to the general manager by the name of Frankie and he was very unprofessional. I will never go back to this location ever again. This is very sad that they have to put customers through so much stress. This is also time consuming for me due to the fact that I have a full time job and go to school after that. Unfortunately, if this is not resolved I will take it to a higher level. This was unjustified, and should not happen to anyone. I hope you can help me with this situation and can be resolved in an amicable manner.