Don't ever shop there dont ever order parts online! Period! Never ever ever! Terrible customer…read moreservice, Terrible online service, Terrible over the phone customer service! Just Terrible! STAY AWAY!

I've experienced Fantastic assistance in both your Nashua and Manchester locations this week. It's…read moregreat to know your company has consistant high level service at both! Nashua-Amherst St. wiperblade and washer help. Then today, Ken in Manchester helped me with a trunk issue, that I was SO very grateful for. I highly recommend both.

This O'Reilly is the real deal. Big place, lots of products, full shelves. Three guys manning all…read moreregisters. Great and knowledgeable store. Keep going like that, O'Reilly Bedford! Review: 5

This location has terrible customer service and stole $30 from me. I went into the store to get 5…read morefeet of fuel hose. They only had 3 feet, so I had them order more for me. A few days later, I went to pick it up. I forgot my receipt, and they couldn't find my order, which I thought was weird. I needed the fuel hose, so I bought 5 feet with the intention that I would come back with the receipt and get a refund since I never picked it up. When I returned with the receipt, the manager said it was rung up as a sale, not an order, and he couldn't do anything for me since I didn't have a fuel hose to return. When I told him I didn't have the fuel hose because it was an order, and I never received it. He called me a liar, saying, "How would I know you never received it?" He told me I might be able to come in when the cashier who checked me out was in, and maybe he would remember me, but otherwise, he could not help me. I have a corporate account with O'Reilly and maintain a fleet of vehicles. I don't have time to go in a 4th time for this matter. From now on, I'll be shopping elsewhere and cannot recommend this location. If you're the owner reading this, you should talk with your manager about basic customer service because you just lost a corporate account.

AVOID LIKE THE PLAGUE…read more Customer service is close to nonexistent, what little interaction you will have is by staff that give the appearance they would rather be anywhere but there doing anything but helping you What is FAR FAR worse however is the OUTRIGHT LIES you will be told in order to get you to buy a part. I needed a BCM for a 96 Jeep. I was advised that it could be returned if it was incompatible with my Jeep. Turns out that I didn't need the part itself, nor could I install it anyway because it would have changed my mileage, AND I would have had to have replaced or reprogrammed the chip I'm my keys. (I was advised of none of this by Herbert's) The day I took it in, with the receipt in hand, to return the part I was advised that they wouldn't return it because it had been obviously tampered with, I was given some B.S. about how they mark their plugs and this one didn't have any of their markings on them, the case itself was pointed out and the guy behind the counter told me it was obviously tampered with, he could tell by looking at it... Then came the giant lie... The same guy that sold me the part in Jan tells me "but even if it wasn't, we can't return stuff like this anyway, we don't have a return policy for computers and brain boxes" I know for a fact the bcm was not tampered with and while pointing this out to the staff and trying to ask clarifying questions I was brushed off and treated like I was trying to scam them. I warned my mechanic that they just accused him of being a thief and he assures me they will not get his companies business anymore. I will NEVER buy another part from them, EVER. I would rather buy a part brand new or over cost than return to this place. They are liars and cons. AVOID AT ALL COSTS

If you want to be treated badly go to Hebert's We bought a…read moretransfer case and they pulled that morning and brought it to my truck it hadn't been cleaned up. It turned out I needed a transmission not a transfer case. So I asked if I could trade it towards the transmission and they said bring it down. When my grandson and I got there they said bring around the side. The guy came to take it out and said to wait and got the boss who said they would never sell anything that looked like that and I swapped it and I was a liar in front of my grandson. And it only got worse from there. Never shop at Hebert's

I needed a trailer hitch installed by the weekend but had procrastinated...I called these guys and…read morethey offered to call around to find a hitch for a volvo (not commonly in stock anywhere, i found out the hard way), eventually finding one somewhere in Mass. They arranged to get it on a truck so it would be delivered in time so they could installed it in time for my trip, and didn't charge extra for the hassle i put them through. Huge thanks to these guys for rescuing my weekend getaway.

Had a trailer hitch installed this weekend. Super professional and very nice. Appointment was easy…read moreto schedule, installation was less expensive than other local places, and they completed the job earlier than they estimated. I couldn't ask for more.

Just went to get CarPlay installed in my car, and it came out perfect! The Ken wood system works…read moregreat, along with the back up camera also installed. Thank you Trevor for being so nice and helpful. And the price wasn't so bad either for what I received.

If you're looking to have a remote starter done or wireless CarPlay added to your car this is the…read moreplace to go! Trevor and everyone here is awesome the quality of work is impeccable and he always says if you have any issues at all just give us a call and we will do the best we can to resolve it and let me tell you he has never let me down which allows me to feel confident in any work I have done here, heck I literally dropped one of my car off last night and he's adding a remote start for me today. Also they do a lot of different things my mechanic sent me over here when I was having a wiring issue with a headlight in an 05 Focus and they were able to figure it out and have me on my way, also I owned a jeep iykyk the wiring in my jeep door something was off with it idk what it was fully but when I had picked my car up everything was back to working normally and even better than before. The prices here are very good here and fair, even if I could find it cheaper elsewhere I would never recommend doing that because for professional quality and service you need the right place, people, and price and this is just that! I have trusted Cartune's to work on my cars since I was 16 years old (over a decade) and my whole family has since used this company. I drive 30 minutes to drop my car off here and I live in a city and this drive is a few towns over so I have options and will always choose here over all those other options available. Thank you for all the time and effort you guys are always making to keep the customer confident and satisfied with their purchases and never having people feel pressured at all, they will always say don't be afraid to ask questions which I ask a lot of! 10/10 would recommend with confidence! Ryan M (A satisfied customer for 10+ years)

JUST WOW! From start to finish the process was Definitely NOT your usual Dealership long 4+ hours…read moreof nonsense!! NOPE - in and out - easy peezy - we are still smiling! We had the pleasure of dealing with MICHAEL RINDO - so fun - easy going - no pressure - GREAT Sales guy before, during and after!! Michael is so informative, smart, remembers every detail we talked about, made sure it was done, and even took more time in the end to show us just about every detail of the car's features and ensuring that we left as beyond happy customer's!! Thank YOU, Michael - YOU felt like "family" - totally awesome, exceptional experience - you are, for sure, no doubt, totally in-service to your Customers- We truly can't say enough!! Then, as if that wasn't enough, we came back to sign documents (again, not sitting for hours while they get docs ready) - in and out - unbelievable!!! Thank YOU, Mr. Jim Doyle, for making the signing process quick, fun, smooth, and easy! This is our 1st Mini Convertible Cooper...BUT, it won't be our LAST! We will, for sure, be coming back and also letting everyone know what an AWESOME dealership Mini of Bedford is and what an incredible, easy, SO FUN experience we had! Thank YOU, Thank YOU!! Victoria & J Capp

I purchased a used vehicle from this dealership (not their primary brand) and made a point to ask…read morethat the rims be repaired and the brakes be checked and replaced if needed. They did fix the rims, but I was told the brakes were fine. Just two months later, I had a courtesy inspection done at another dealership and was told the brakes were already worn out and should have been replaced before the vehicle was sold. This wasn't normal wear--it was clear they were in poor condition at the time of purchase. I brought my findings back to said dealership, and they refused to take any responsibility, stating that it had been two months since the sale. That response is unacceptable, especially since I specifically asked about the brakes beforehand and relied on their assessment. This raises serious concerns about their inspection process and overall transparency. I would not recommend this dealership based on my experience.

I took the car to the Subaru dealer for inspection previously and was told the loud noise we have…read morehad since we got the car was just part of driving a Subaru - they're loud. Not so. We brought the car into Gorman's for a brake and rotor repair (far cheaper than Subaru), and mentioned the noise offhand. Aaron took it for a quick drive and knew right away that at least one of the wheel bearings was causing the noise and needed repair. He suggested we get it done since the brakes were being done anyway and it would save us money. Our car has never been this quiet! I am blown away. Brakes are working great, too. We were going to walk back to get the car, but instead Aaron picked us up downtown! He also told us about some really beautiful places to go walking in nature that we hadn't heard of as we are new to the area. Honest prices, sharp mechanics, nice people. We'll be back!

I was told this was a good garage - honest. That is important as I have little mechanical ability…read moreand rely on having an honest garage. I like keeping my cars in shape and wanted to find a local garage that I could go to for regular maintenance and the odd repair. I get frequent oil changes and listen to my mechanics advise on keeping up with filters, checking hoses, tires etc...for wear and replace asap to be safe. I am a good customer to have - and only ask for an honest garage. I called for brakes and gave the information they asked I was told they would look it up and call me back. No one called, I waited I waited. I then called and left a voice message asking if they had the quote. No one called back. Well their behavior speaks volumes to me about reliability.

I had to post a review after reading some of the negative comments, I wonder if some of these…read morecustomers are in an alternate universe or something. I have purchased 3 vehicles from Walls Ford, and have serviced 2 others. The sales staff have always treated me with respect and negotiations have been honest and fair. Sean Freeman in service is an outstanding service advisor, the Technicians and Mechanics, have been excellent in diagnosing and fixing any problems I have had, even though they are few. They fix it right, the first time. As cars get more and more complex, Good Diagnosticians are becoming more and more rare. Walls has been pretty good in this area, better than most. As a Ford customer since 1981, I have experienced many ford dealerships over the decades, starting with Wilmington, Bonnell, Sentry and Regan, Ford, all now long gone. Had good luck at Londonderry ford with my Supercharged Mustang, but have settled on Walls as the best for the past 16 years, take my word for it, it does not get much better than these guys as dealerships go.

Why You Should Think Twice Before Buying a Car from Wall's Ford Inc in Salisbury, MA…read more Before the end of last year, I decided to purchase a car and found the specific model I wanted at Wall's Ford in Salisbury. I contacted the dealership through their website and scheduled a day and time to check out the car. They messaged me saying the car would be waiting outside for a test drive. When I arrived, the car was still inside the dealership. The dealer I was working with, Mr. DeVito, asked me to wait while he arranged the test drive. Since it was lunchtime, I went to a nearby restaurant. While I was eating, Mr. DeVito called and asked me to come back the next day. I didn't understand why I had to return after already scheduling an appointment, but I agreed. The next day, the car was finally outside. I drove it with Mr. DeVito. Since I planned to trade my old car as part of the purchase, we negotiated the prices of both vehicles. We reached an agreement, and Mr. DeVito told me I had seven days to have the car inspected. I mentioned that in my experience buying cars from dealers, inspections are usually completed by the dealership before purchase. Mr. DeVito told me they didn't have the registration yet, so they couldn't do the inspection. He then said, "You do the inspection, I promise to reimburse you; we'll send you a check." I left the dealership, and within minutes, they called me back saying they had the registration after all--clearly proving they could have done the inspection themselves. It's been almost two months since I purchased the car, and I still haven't received the promised reimbursement check. While the amount was only $35, a promise is a promise, and failing to honor it reflects poorly on the dealership. Overall, the entire experience with Wall's Ford was very disappointing. From the mismanaged appointment and test drive to the unfulfilled promise, it was a frustrating process. I will never buy a car from this dealership again, and I highly recommend others stay away as well.