Gary was wonderful! I needed a new battery for my truck and…read morewanted their best 5 year battery. Gary gave me wonderful service, a fair price, and even installed it for Free. I tried to give him a cash tip, and he repeatedly refused to accept it. Auto Zone is my auto parts store and they are lucky to have Gary

I walked in this morning about 7:30 ish Am. I told the…read moreperson behind the counter that I needed a new battery for my car. The employee could not be bothered to look up. I asked if the could install he states" right now is not a good time" right now is not a good time to assist a customer? I was already running late for work, because I had to get my battery jumped. Honestly I was as mad as a hornet. I just dont get it. . oh well they will never get my business EVER ! Don't advertise what you can do if you are not willing to do it!!!!!!! poor customer service!

I purchased a Tesla Model S from Ira Pre-Owned just over a month ago, and unfortunately, my…read moreexperience has been extremely disappointing. Within weeks of owning the vehicle, I was forced to pay $1,410.24 out-of-pocket for repairs--this included replacing the 12V auxiliary battery, fixing suspension issues that caused noticeable clicking noises during driving, and replacing both the cabin and HEPA filters. These are not minor wear-and-tear items and, in my view, should have been identified during a proper pre-sale inspection. Tesla's diagnostic report noted that the 12V battery was near the end of its life, something detectable through standard offboard diagnostics. The suspension issue--caused by dry half shafts--resulted in a $760 repair. This was a very obvious mechanical problem, and it's deeply concerning that it wasn't caught before sale, especially since Ira Pre-Owned claimed the suspension and shocks met NH state inspection standards. While I understand that I purchased the vehicle "as-is," I expected a reasonable level of diligence, especially from a dealership that confidently resold my clean, certified BMW trade-in. To their credit, the dealership acknowledged the filter concerns and provided a discount for those. ( $100 dollars that I never got) But the larger, more critical mechanical issues were overlooked--and I'm now left footing the bill. I've reached out privately with the full Tesla invoice and am hoping the dealership will take another look at the situation. I believe a fair resolution is still possible, but as of now, I would caution others to be extremely thorough when buying from Ira Pre-Owned.

Called to inquire about a Camry they had on the lot. When I asked what the price was the clown on…read morethe phone asked "what are you hoping it will be". After reading other reviews on the place I decided to go elsewhere. Sales staff is a disrespectful joke. There is no shortage of cars for sale out there. Why would anyone deal with these people?

The employees are awesome! Joe Silva at the Seabrook NH store helped me with how to install a…read moremarker light on my Ford Focus. Kudos Joe! Great and friendly customer service! Thanks! Bob Lukach Sea rook, NH

I was driving home to Boston when my oil light came on. I was going to stop at a gas station but…read moresaw Advance Auto right next door. Andy helped me get the correct oil and on my way in minutes. Andy was kind enough to offer to put the oil in for me. I was rather impressed with the service I received here. 5 stars! Thanks, Andy. You are a superstar!

I went this morning to get my headlight replaced…read more Spoke with the store manager, Moriah. she was so kind and helpful. She got me the right replacement and not only put it in for me, but took the time to show me some of the things I didn't know about. My husband used to do all this stuff. I didn't even know how to open my hood. She was so kind and helpful. I told her thanks for not making fun of me. I am legal now - all lights are working. Thanks Moriah.

I just went there today. I was very nicely greeted by Mariah. I needed my battery tested. I then…read moremet Mike A. As I expected, it needed to have it replaced. Mike was kind, helpful, and very accommodating. In a short period of time I was driving away with a new battery replaced by Mike. Thank you to you both!!

I recently visited to have my 2019 Accord checked out for an A/C issue. I was expecting to make an…read moreappointment for a future diagnosis, but, much to my surprise, diagnosis was done ASAP ! Problem stemmed from a defective part which Honda is now covering for 10 years . Work was performed flawlessly, at NO CHARGE, and I was on the road with cold A/C in less than 3 hours ! Cassandra Watson, Service Rep, was absolutely stellar. This is a far cry from a well-known local Honda dealership, which never even called back regarding this issue. I'd assign more than 5 stars if possible. Honda Stratham is now my go-to Honda provider .

Bought an overpriced used car here two years ago, and had to absolutely haggle to fix a few things…read morethat were not working before we finalized the purchase (axles needed replacing, and the AC wasn't working). They claimed to have made the fix, but here we are, two years later, and our front axles are both failing (these, mind you, should last either forever or 130k miles, whichever comes first - having only owned it for 2 years, it's been neither since the "fix" was made) and the AC is, well, broken. I'm assuming they lied to us and put bandaids on it (we were told axles were replaced and AC was fixed). I will never buy a used or new car from here again - we live in town and have a total of 4 drivers in our house, so that's a lot of lost business for them.

This service center introduced air into my vehicle's brake system when their personnel replaced a…read morebrake caliper. Mistakes happen but this dealer gets 1-star for the way it handled its mistake - by washing its hands of the problem. When Exeter returned the car to me, the brake pedal was spongy and unresponsive to input. This is a serious safety and drivability issue, particularly on a 550-horsepower sports car. Exeter bled the brake system but when they could not return the car to its factory condition they began claiming it operates as designed. I brought the car to independent mechanic who confirmed brakes do NOT operate as designed. The indy shop discovered air trapped in the brake system, and bled it properly. Now the car drives perfectly. This service center lacks skill and accountability. Will not return for further car purchases or service.

My car battery was low, engine wasn't starting. I called road assistance on Saturday night, they…read morearranged towing truck within 30 mins, I live in Vermont, no dealership in VT, the closest dealer was "Jaquar Exeter" in New Hampshire, the towing asked for extra $270 because of shipping to a different state is not typical service they do. I called roadside assistance again, they ensure they will cover any extra charges, and they will ship it back to same address free of charge as a courtesy for Jaguar customers. Jaguar Exeter received my car on Monday morning, car was ready to pick up same day at noon. I requested additional service (updating screen software), they told me i have to wait till next day, FREE as well. On Tuesday, 5:30pm my car was with me clean, serviced, and updated. Great customer service, very helpful staff, best cars