I was attempting to enter the Napa Auto store a few minutes before they closed and the delivery…read moreparts driver blocked my entrance to the store not letting me in and the other worker came outside to move the closed sign. Poor, poor customer service!

Fast and efficient service. Responded to a triple a call in no time. Thanks so much for the help…read morewith my dead battery

Omar charged my car and went the extra mile in helping me when my battery continued to malfunction…read more He was exceptionally knowledgeable, friendly, and professional! Omar and Alwayz Ready get my highest rating!

First time using Glen's Auto. Great price and excellent service. Will take my car there again in…read morethe future.

*Edited 5/23/25* After leaving this my original review,…read moreWyatt called me up to talk to me about my review. He took full responsibility on the shop not taking the time to thoroughly address my concern with the noise that I was hearing. He went out of his way to try to right the situation as best as he could and I greatly appreciate his efforts and attentiveness. I'll start with the good about Glens -I like how you can schedule service online and the text/email updates -The person who I spoke to on the phone while my vehicle was in the shop was knowledgeable and kept me up to date with everything they were doing to try to solve the issue Now for the bad: I have never taken a vehicle here before and honestly only booked an appointment with them because Southern stables was farther booked out (who I have used) and needed the issue to be fixed sooner. Based on their reviews I figured I'd give them a shot. The issue with my wife's chevy equinox was the Stabil Trak and power steering light were coming on and off driving home in the rain. They spent 3-4 days diagnosing the issue and let me know what they found out and it was ready for pickup (I also had them do the yearly inspection while it was there). I go at lunch time to pick it up, drive back home (I live less than a mile away) and noticed a clunking noise coming from the front passenger side. Also they left the passenger side interior kick panel not attached all the way (it was hanging down). I didn't have time to take it back so my wife ran it back up to have them check out the noise and fix the panel. They reattached the panel and gave a quick noise is good to go and off she went. She told me she still heard the noise (this was on 5/15/2025) on her way home. I had to go that night up to York and it made the clunking noise to and from York. I took it Friday morning (5/16/2025) first thing for them to check it out to see what the noise was and I even recorded a video of the noise (windows up) where you can hear the clunking. The tech took it for a spin and put it on the lift and his conclusion was that the strut is old and needs replaced which is causing the banging. The woman working the counter also made sure to mention that "the safety inspection will pass with bad struts because they aren't considered safety issues". Ok fine whatever, I ask so is it safe to drive like that and she told me yes. I drive the equinox back home. Saturday 5/17/2025 I hop in the equinox to drive down to Annapolis to dj a prom. Still making the clunking noise, but now on RT 50 I start hearing a ting ting ting noise and then a noise of something falling off. When I apply the brake I can feel vibration. I go to pull off to the shoulder to see what is going on and the brakes are making a lot of noises and then all the sudden the front passenger wheel locks up as I come to a stop. Now I have to scramble to get my dj gear to the prom (thankfully I was only 2 miles a way and was able to get there on time from one of the people in charge). Had the equinox towed back home (650 dollars later), jacked the equinox up and took the wheel out (tire blew out when it came to a stop as well) and low and behold, the top bolt from the caliber bracket had came out, resulting in the the bracket to shift to the right which caught the wheel and cracked the rim. Ended up getting a new rim, new tire and new bolts for the caliber. Got everything put back together and guess what, no clunking noise. So thanks Glens for addressing my concerns about the clunking noise with so much concern and care. Since you guys acknowledge the noise but were so quick to say it was a strut instead of actually diagnosing the issue (which I would have been fine leaving the car there to be properly diagnosed) you guys ended up costing me close to a extra thousand dollars with the "yeah it is safe to drive". Congratulations on giving a great first impression experience to a customer you'll never get to come back.

The handful of times my father and I have been to this establishment we have been overcharged or…read moregiven the wrong product after we had given the exact specifications of what was needed. Example: a few weeks ago we went to purchase a 6v lightbulb and were told it was $18. Today we went to purchase the same bulb, expecting to pay the outrageous price we had previously, but today it was only $7!! That's a pretty big difference. When my father told the male employee of our previous visit and pricing, we were taken aback when the man openly expressed his annoyance. He talked AT us as if we were lying. I wish I would've gotten this employee's name because he needs a SERIOUS attitude adjustment, one I'm sure his higher-up would love to give him!

Batteries Plus in Shrewsbury Pa staff were very helpful and knowledgeable about the reasons I…read morevisited the store. I plan on returning soon.

Love this service center. Great customer service, well qualified technicians, and fair prices. So…read moreglad I discovered this place.

I stopped in with no appointment to get a tire replaced. I had already stopped by multiple other…read morecar shops that had been unhelpful. Brooks Huff was very helpful by ordering the tire and having it ready by the next morning rather than the 3-4 day wait I was being given at other places.

I had a very good experience with southern stables. Brad is a great mechanic. Very knowledgeable…read moreabout tuning a car. I took a very sick Mustang to him. Brad did a amazing job with that car. I'm just so happy with the results. I would recommend Southern Stables to everyone. You won't be disappointed in the results. Very good people.

In May 2022, Brad Bennett installed Denso iridium spark plugs into my Subaru Forrester. Denso does…read morenot even manufacture the spark plugs for my make and model. The specific spark plugs that are spec for my car are Silzkar7b11 (Ngk). He also did not ask me beforehand nor tell me afterwards that he had installed the wrong part. In November my catalytic converter began to fail. The car being less than 8 years old and under 80,000 miles, it should have been under federally mandated warranty. However, the dealership informed me that because the incorrect spark plugs had been installed, that warranty was void. I reached out to Brad to inform him of this. He assured me that it was not the spark plugs, but due to excessive oil consumption. Over the next several months, he wasted countless hours of my time with his schemes to shirk responsibility for his mistake. When finally it became obvious these wouldn't work, he simply ignored me. I spoke with the southern stables receptionist no fewer than ten times trying to get ahold of Brad over the course of many weeks, and he never got the courage up to call me personally back and take responsibility for his actions. I ended up having to pay for the converter myself out of pocket. This is the kind of service you can expect at southern stables: ALL shine, NO SUBSTANCE! I'm sure Brad will have some windy reply to this, and I'm sure it will be more promptly returned than my phone calls, but this is the last bit of time or energy I will spend on southern stables.