I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

When I realized I had far too much gas to ship my car, I contacted the shipper and they recommended…read moreI come here. I called and the gentleman was very nice and his calm demeanor put me at ease. I was about 5 minutes away and they got me in quickly. The customer waiting area is spacious and very clean. There are magazines to read and they had on Drew Barrymore's Talk show. The price was very reasonable. I will make sure other service members know that this ecological option exists here, versus trying to drive around and add additional mileage just to burn off fuel.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

This place has horrible customer service. They are completely unorganized. The associate helping me…read morecould not focus on what I was saying because she was chit chatting with the supervisor ( Maridania) so much. Another supervisor (Maribel) sent her to lunch before she could ring me up. The supervisor (Maribel) was supposed to ring me up and she took another customer before me. So Maridania the other supervisor that was talking rang me up. She was very rude. And wanted to make sure I got her name right when I put in my review which shows that she doesn't care. There were about 4 associates and 2 supervisors that should have been able to assist many customers. I hope corporate sees the review and rolls the days video, bc these employees are not right.

Its nice to go in my local neighborhood shop ( North Brunswick ) and get friendly, helpful…read moreassistance and service. Went in for wiper blades , and the manager personally helped me with the install. No wait or worry. This isn't the first time using this shop, just wanted to recognize the excellent employees for their great work ! I definitely recommend and will continue to use this friendly, knowledgeable shop !

They always check my car thoroughly and are never high-pressure. They give you repair options for…read moreyour issues that fit your needs and budget.

In the past this company had integrity. Currently the are price gauging ! I dropped off my vehicle…read moreto have 2 lower control arms and one rear calliper. I was informed the price would be $450.00 ( i bought the parts using affrim buy now pay later) i arrived and my bill was $892.22 ! I was charged for the right side calliper(i purchased) and an wheel alignment (NO specs provided) . Every auto shop i called the install price should not have exceeded the 450.00 for both callipers and / 2 lower control arms. All have stated i was robbed! And i never approved the additional work.

We have been coming to Jersey Auto since 2008. We have always been looked after very well. In the…read moreearly days we went to other auto shops and we were just another number but with Jersey Auto we are people and get treated like old friends. Front desk is always accommodating and currently Derek fits me in whenever I have a problem with my car. I'm sure if you shopped around you may find cheaper on some repairs and maybe not but for me the reliability is what counts. Eric absolutely always has my back, will go above and beyond to make sure I know what's wrong with my car and what he can do to fix it. There's never any pressure to have work done. They tell me what I need and don't try to upsell me. That's why I keep coming back. I trust that if there was something they couldn't fix they would send me to somewhere reliable. I will keep coming back while the current admin is there. Thank you Jersey Auto.

Absolutely outrageous experience. My car broke down near this shop, and they clearly took advantage…read moreof the situation knowing I had limited options after the tow. For a basic alternator replacement and oil change on my 2014 Toyota RAV4, I was charged nearly $1,500 total. Breakdown: * Alternator replacement: $1,100 * Electrical diagnosis: $250 * Oil change: $150 After the repair, I called a Toyota dealership for comparison, and even the dealer quoted pricing that was about $500 less than what I paid here. The pricing felt extremely excessive and predatory, especially for someone stranded with a broken-down car. I strongly recommend getting multiple quotes before authorizing repairs at this shop. I can provide the full receipts and invoice breakdown if needed.

Commercial department either not open or they just put you on hold…read more Staff very grumpy. They spend a lot of energy trying to show you how unhappy they are. Why not use that same energy to just do the job? I recommend walking across the street to advance or just crrashing your car to eliminate the need of them altogether.

Good people great place. 10/10 they let my friend borrow a screw driver, tru homies only hereread more

These guys know what they're in business for... getting you in and out quickly with the right…read morepart at a reasonable price. This sounds strange but I've always hated my aftermarket wiper blades which require a Rubik's Cube and a Quija Board to install. I described what I needed and I had the new rubber on in a snap. NAPA is solid and well deserving of five stars.

Mi amiga fue comprar un filtro y ellano habla inglés pero la persona que está en el mostrador que…read moredice ser el dueño es hispano y aún así se rehúso atenderla en español aunque le entendía. Como yo si hablo inglés yo entré a la tienda para comprar lo que ella necesitaba y esta persona estaba muy enojada como en ocasiones anteriores donde atiende las personas con poca amabilidad, arrogancia, de una forma burlona, incluso esa está muy racista. No recomiendo esta tienda para nada aparte de qué el servicio es muy malo tiene unos precios exageradamente caros. una vergüenza

Used auto parts at it's best! A family ran business that are truly there to help the customer…read more The entire staff is great and I high recommend. If its not right, they'll fix it.

From the owner: East Brunswick Foreign & Domestic Car Parts offers high quality auto parts, repairs, and services…read moreto the entire East Brunswick, NJ area. With more than 50 years of experience as foreign car specialists, we take pride in understanding the complexity of your vehicle. We carry auto parts for all makes and models and have a scale on premises for your convenience. We accept all junk cars and trucks, and we buy late model auto wrecks.