The three people that helped me at this store Jess, Al and Wayne are my angels!!! They were…read morehelpful, attentive and helped me with my issue the way I needed them to. This experience was so positive and wonderful after having a really hard week. I have to commend amazing customer service when it happens and these three are the gold standard!!!

Brought my moms car there for service. My husband picked it up, and when we got back to her house…read morewe noticed there was grease all over her front drivers mat. we did call and the only response was, sorry. even Jiffy lube puts paper down and even vacuums your car as well. poor job Pep Boys.

Claudio saved us with an emergency repair of a broken axel on a Saturday afternoon being from out…read moreof town. So grateful!

This is a legit review. I Asked them how much they would…read moreinstall a subwoofer and an amplifier for me In a car that already had an amp and chuchero installed So pretty straight forward for someone with experience to wire it all up right? Or so I thought They told me they'd have to see the inside of the car to see what they had to do I showed them the inside They said it would be $150 to do it Was expensive but I said ok do it Next day I go to drop my car off they tell me it's $200 Not only did they mark up the price out of thin air But they left pieces of old stripped wires all around my trunk where they installed the subwoofer and left my door panels all out of place even breaking clips. If I could rate 0 stars I would. $200 down the drain for a job that for someone with experience takes less than an hour He even left a plastic wrapped car battery static protector I had in my car INSIDE the ported subwoofer box. Unbelievable. I genuinely was gonna go back just to catch the worker that did the shitty job off work N give him a lil one two mayweather but i stopped myself He ain't worth it Jus ain't goin back there Ever. They also left the screws for my sub out of it leading to the sub jus falling out when I was driving Fixed that myself cuz i ain't goin back there ima go ta jail if i do. Fucking Scammers.

Absolutely outrageous experience. My car broke down near this shop, and they clearly took advantage…read moreof the situation knowing I had limited options after the tow. For a basic alternator replacement and oil change on my 2014 Toyota RAV4, I was charged nearly $1,500 total. Breakdown: * Alternator replacement: $1,100 * Electrical diagnosis: $250 * Oil change: $150 After the repair, I called a Toyota dealership for comparison, and even the dealer quoted pricing that was about $500 less than what I paid here. The pricing felt extremely excessive and predatory, especially for someone stranded with a broken-down car. I strongly recommend getting multiple quotes before authorizing repairs at this shop. I can provide the full receipts and invoice breakdown if needed.

We have been coming to Jersey Auto since 2008. We have always been looked after very well. In the…read moreearly days we went to other auto shops and we were just another number but with Jersey Auto we are people and get treated like old friends. Front desk is always accommodating and currently Derek fits me in whenever I have a problem with my car. I'm sure if you shopped around you may find cheaper on some repairs and maybe not but for me the reliability is what counts. Eric absolutely always has my back, will go above and beyond to make sure I know what's wrong with my car and what he can do to fix it. There's never any pressure to have work done. They tell me what I need and don't try to upsell me. That's why I keep coming back. I trust that if there was something they couldn't fix they would send me to somewhere reliable. I will keep coming back while the current admin is there. Thank you Jersey Auto.

I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

Made an appointment for my Mazda for oil change and rotate tires and inspect. It was done well, at…read morethe appointed time, for a reasonable price . It is obviously a busy shop with a good reputation. The service advisor said they stick to Japanese brands - they would change oil on my Lincoln, if I want, but wouldn't do any repairs on it.

Used auto parts at it's best! A family ran business that are truly there to help the customer…read more The entire staff is great and I high recommend. If its not right, they'll fix it.

From the owner: East Brunswick Foreign & Domestic Car Parts offers high quality auto parts, repairs, and services…read moreto the entire East Brunswick, NJ area. With more than 50 years of experience as foreign car specialists, we take pride in understanding the complexity of your vehicle. We carry auto parts for all makes and models and have a scale on premises for your convenience. We accept all junk cars and trucks, and we buy late model auto wrecks.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

They always check my car thoroughly and are never high-pressure. They give you repair options for…read moreyour issues that fit your needs and budget.

In the past this company had integrity. Currently the are price gauging ! I dropped off my vehicle…read moreto have 2 lower control arms and one rear calliper. I was informed the price would be $450.00 ( i bought the parts using affrim buy now pay later) i arrived and my bill was $892.22 ! I was charged for the right side calliper(i purchased) and an wheel alignment (NO specs provided) . Every auto shop i called the install price should not have exceeded the 450.00 for both callipers and / 2 lower control arms. All have stated i was robbed! And i never approved the additional work.

These guys know what they're in business for... getting you in and out quickly with the right…read morepart at a reasonable price. This sounds strange but I've always hated my aftermarket wiper blades which require a Rubik's Cube and a Quija Board to install. I described what I needed and I had the new rubber on in a snap. NAPA is solid and well deserving of five stars.

Mi amiga fue comprar un filtro y ellano habla inglés pero la persona que está en el mostrador que…read moredice ser el dueño es hispano y aún así se rehúso atenderla en español aunque le entendía. Como yo si hablo inglés yo entré a la tienda para comprar lo que ella necesitaba y esta persona estaba muy enojada como en ocasiones anteriores donde atiende las personas con poca amabilidad, arrogancia, de una forma burlona, incluso esa está muy racista. No recomiendo esta tienda para nada aparte de qué el servicio es muy malo tiene unos precios exageradamente caros. una vergüenza

I dropped off my car at the North Brunswick, NJ Pep Boys location on a Monday at 11:30 AM for an…read moreoil change. Previously, about two months ago, I had my rear brake shocks replaced at this location, but they had been acting up recently, so I requested they be inspected as well. After waiting for hours without any updates, I called the shop and was assured the service would be completed by closing time. However, an hour before closing, I was informed that the work would not be finished until the next day at 10 AM. When I arrived the following day at 10:40 AM--40 minutes past the promised time--neither the oil change nor the brake inspection had been completed. What made it even worse, was how the staff seemed to be joking around while I waited on line, and not taking what they were doing seriously. A complete lack of professionalism. Additionally, I noticed multiple car keys left unattended on a desk, posing a significant security risk. This lack of professionalism and declining service quality has convinced me never to return to this Pep Boys location. Legitimately, they are the worst.

I called pep boys this morning with a tail light that needed a bulb change. I was told to come in…read moreand that they could help right away. I was surprised but thankful that my issue was resolved so quickly, within minutes . Thankful the gentlemen helped me and didn't try to charge me an arm and leg.