Always great work, the other reviews on Yelp are not accurate. Take the time to reach out and you…read morewon't be disappointed. Everything you need for your vehicles.

Aaron did a fantastic job getting all the accessories for our van and the right hitch to pull our…read morecamper

A wonderful and beyond-expected experience here today. I was in line when Mark walked in, hadn't…read moreeven clocked in yet, and said Welcome to Advance Auto Parts, Ma'am, may I help you? He proceeded to replace my vehicle's battery and without any doubt, NO one would have put forth the efforts he did. It was a corroded, challenging mess. I am so grateful to him. Good customer service is unusual anymore. Such an excellent experience!

Had the parts I needed in stock, helped me select from several options and had me on my way in less…read morethan 20 minutes! I appreciated the advise and the willingness of the salesperson to talk with me about my driving habits to better recommend the best brake pads and rotors for my car I'll be back the next time I need parts

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.

Had what we needed in stock, fit us in their schedule to install and all within 24 hours of…read morecontact. Great customer service!

I cannot say enough terrible things about the manager of this place and the service we received…read more So, I'll start from the beginning. About 2 months ago my boyfriend and I stopped in, and asked how much for an undercoating on his Chevy 2500. They said $400 (give or take a little). Great! So we made an appointment and dropped it off. We had the last appointment of the day. When he went to pick it up he didn't look it over there, he paid and left because they were about to close. When we got home and crawled under the truck to check it and there were so many spots that were overlooked and went unsprayed. The next day we took it back, he told the manager what happened. He apologized, gave a bunch of excuses but agreed to make good on it. So, we dropped it off again the next day and again, it still wasn't done properly. So, this time we called the LineX of Noblesville (they're franchised and not owned or operated by the same people, but at the time we didn't know this.) The manager there looked at the truck and essentially said that the whole thing was a botch job and needed to be redone and it would be $90/hr at about 4-5 hours for them to scrape the old coating off and then the $400 to respray. So, we called corporate. They took our complaint and said they would reach out to the store manager/owner for response. That same day or the next day we received a call from the manager of LineX Indy who eventually agreed to let us scrape the work and they would redo it for free. Well after hours, and hours of scraping the truck on the weekends and evenings after work we finally finished and power washed it and took it back there this past weekend. Upon walking in we were greeted and gentleman gave us an appointment for Thursday (tomorrow) to bring it back and have it redone. So tonight, the dickhead manager calls us and says that he would not redo the work. That because we left him a bad review on Facebook he would not make good on his word. (We left a shitty review BEFORE he agreed to make good on his botch job of a undercoating he initially did). SO, I called him myself (he'd mostly spoken to my boyfriend) and began to tell him I was very appalled at the decision to not make good on his word, to which he HUNG UP ON ME. I'm beyond myself. I have NEVER seen or had a service like this in my life. Unreal. Would never recommend to anyone.

I had high hopes for the little German shop in the ghetto . But I should have listened to the…read morereviews . Before I brought my car here . Don't waste your time or money here . Very condescending and arrogant shop manager . Just don't do it .

Service has gone downhill. After several bad experiences, Ive decided to take my business to a more…read morequalified shop. This place is nothing more than a glorified parts swapper. Take your car to a real mechanic. You've been warned.

We were driving from Chicago and our check engine light came on. I called and they were so…read moreresponsive. Mike took such great care of us! They recognized that having a 2yr old and a six year old and a breakdown were extremely inconvenient. They have an amazing kids area and the snacks were stocked. Thankfully it was a minor issue and they got us back on the road within two hours. Their service department rocks!!!

cant give a time for a oil change, but instead will loan you a car DAAAAAAAAAAAH? LEXUS NEEDS MORE…read moreTIME TO RETEACH ME HOW TO TRY TO DRIVE, bet they can make more time for that!

This is the only auto parts store I'll shop at in Greenwood!! The staff is always super helpful,…read moreespecially when the customer mechanically challenged like myself. All of their employees are extremely helpful, but there's a couple that go out of their way to ensure that I get the right stuff for what I'm doing and have even helped me with a few issues when their time and staffing enabled them to do so! Thank you to Aaron and Kyle for your help last weekend!!

My starter went out and I walked there was able to buy the tools and install the new starter I…read morebought from them with no issues

I have been to this place many times and lately, this place has no inventory, or if you call I was…read moreon hold for close to 11 mins before someone picked up after asking me to be on hold right when I called. What is going on there?

This is the best place for car parts and tools. The best part is that Napa has a great website. You…read morecan go online, pick out what you want, pay for it, and it will be waiting for you when you get there. If it's heavy they will even take it to your car for you. Friendly, knowledgeable, and courteous staff.