Love these guys. They're always knowledgeable, honest, fast and courteous. Always a pleasure working with them - they really know how to take care of me and my car! I also appreciate that their hours are slightly longer than most making it easier to pick up my car. read more

There is not a better shop for tires in this area. I walked in on a Saturday morning needing two tires, after I went to a chain tire shop that did not have any tires in stock of the size I needed. From the second I walked through the door, I knew I made the right choice. Rick, who was covering the phones and the customers in the shop, was very nice and got my car in right away. The shop had the tires I needed, and after about 20 minutes, they were on the car. Eddie came in and mentioned that my rear tires weren't the best, but never pressured me to replace them, just informed me that they were not going to have much life left in them. I told him to replace them and 20 more minutes later, I was out the door for much less $$ than i thought I would be paying for a brand new set of tires. read more

I had a good experience with the guys my first time in. It's a family business, and they are friendly and fast. I got all four tires changed and an alignment. The tires weren't any more expensive than I've paid in the past at other places. Any type of car work isn't going to be super cheap, and I don't think these guys charge more than you'd be charged somewhere else (like some of these other reviews suggest). read more

Great customer service!!! I had a flat and an appointment I needed to keep. They repaired the rim and replaced the tire in under 15 minutes! Very impressed I will be back! read more

I had a flat tire to replace and Ricky showed me the utmost hospitality and professionalism. The work was done efficiently and what it cost me was considerably below the market rate - to best illustrate this, I paid the same exact same rate for a quality tire and labor that I did to replace an air filter at Aladdin's. Ricky also even went so far as to take me into their downstairs stock room to show their goods, etc. It was a very pleasant experience. Another shop I inquired into could only sell in a set of 2 tires and really drove the point home in a sly, aggressive manner. Slick prick.. Thanks again, Ricky. read more

In 2016 I had the rear pads and rotors on my 2011 Prius replaced here. These pads/rotors should last at least ~50,000 miles but to my dismay my brakes were completely worn down and squeaky in ~7,000 miles. I do mostly short distance city driving at ~30mph, no hard braking etc. So, the most optimistic thing to think happened is that that they mostly likely installed faulty parts. The brake job cost me ~3 hours of time and ~$430. After having a heated conversation with the owner he reimbursed for the parts but not the labor. I will never ever go here again because I do not have cash to burn every 7,000 miles and I value my time. Also the cost for the job at the toyota dealer was about the same price as this place and I got OEM parts. read more

had a flat and was towed to Advanced. They refused to service me unless I paid cash. Did not have my credit card at time but did have a check. They totally refused to help even though my license showed Cambridge address. Terrible way to treat people that are neighbors and potential customers. They had a totally dismissive attitude and wanted my car towed away as soon as possible. Got the sense that owners took the business over from their father and did not partially like it. I suggest with soaring real estate prices in Kendall square they sell out and find something they actually enjoy doing.....it clearly is not helping people with their cars!!! read more

The guys gave me a way too high estimate nearly 100% more than the dealer I went to charged me which was amazing for me. I would never go there again. Please be careful with any estimate they give you! read more

Don't go here. Went in this AM at the advice of another (good) mechanic to speak to one of theirs, as the first guy had a problem with his lift Was shunted to counter person. She informed me that they couldn't do the repair I was interested in because you "can't use the customer's parts" (I had already picked up the parts) and that's "industry policy" (which is nonsense). Further BS about policy, etc, but bigger issue is that they obviously weren't interested. read more

After getting a nail in my tire about 3 months ago, I called around trying to find a tire repair shop. I spoke to 2 very rude shops before calling Advance Tire and speaking with Rick. He was extremely kind and patient, and he happily called my tire insurance and did a bunch of extra work to make sure I got my refund through my insurance. I was so happy with the service I got there, that I went back about a week ago when I got another flat tire! Once again I received friendly and wonderful service. I will continue to go back, although hopefully my tire luck changes soon! read more

They sold us an used rim for a price of a new one. Same thing was with the tire, which was more expensive than anywhere else. Would not recommend this place. read more

Phenomenal service. I had my car inspected today and it needed some minor work done -- which they did free of charge. They were kind, professional, and prompt. I was incredibly impressed! read more

These guys are great. I brought my car in because of an annoying rattle, they discovered it to be a minor issue, fixed it and didn't charge me. I then decided I would bring my car in for a transmission fluid change, which was recommended by the dealership that I usually get my car serviced at, and Advance Tire explained that this is not a typical service and I was probably getting taken advantage of. I sort of sensed this since I never had to get the transmission fluid changed in any other car I've owned, so it was refreshing and reassuring to have Advance Tire looking out for me. From here on out, they are getting all of my business, even if I move out of the Cambridge area! read more

Excellent service! Had a simple flat tire but not a lot of time to deal with it. Despite being Monday morning rush hour, they helped me right away while I waited ; I barely had time to grab a coffee at the Tatte nearby. Very friendly service and fair pricing. Now I know why Advance is so highly recommended by my neighbors. read more

I brought my Toyota in for an inspection and these guys were great. They had me in and out in 10 minutes, the place was clean, and the folks were really friendly. I can't speak to their repairs, but I will definitely be returning. read more

I have been to these guys several times over the years for tires, car inspection, and car detailing. They couldn't be nicer. There have been instances where I was sure something was wrong with a tire/wheel and they did a thorough check and found nothing and wouldn't charge me (they were right; it was fine). I have sent friends who have also had positive experiences. They were accomodating to my time crunch, friendly, and professional. The car detailing is better than any I have had other places. They are good guys. read more

I went to Advance Tire for tires on a few occasions and was happy with the service. It was not until I went to them for a knock in my suspension that I really appreciated their value. Originally, I went to a Munro shop, who told me my struts needed to be replaced for around $800. My gut said this could not be right so I tried the guys at Advance (I didn't know they did more than tires). They diagnosed a much cheaper issue (sway bar bearing), which came in at $109.... and the problem noise has gone away. I am not saying that Munro was intentionally trying to rip me off, but at least Advance Tire got it right. Thanks!!! I will be back. read more

HIGHLY RECOMMENDED! I called before going in and the person who answered the phone was extremely friendly and helpful. Got there at 9:00am, and again was greeted by very friendly staff. They patched up my tire quickly and I was out of there by 9:30 or so. Quality customer service goes a long way these days. read more

I popped a tire on my delivery job and needed a quick fix. Rick, the owner was extremely professional and friendly. They hooked me up with some used tires and I got an excellent deal. It was very fast service they took me immediately. While I was waiting I was made very comfortable with fresh coffee and a nice seating area. I would definitely recommend and will be back. read more

Wonderful first experience. Had a tire with a very slow leak and one with a big chunk somehow chipped out of it (held air, but not too safe to drive on). They replaced the tire with the chunk chipped out and did a low cost fix for the slow leak tire (diagnosed as most likely having to do with where the tire connects to the rim) and did this all very quickly. Very happy with these guys. Incredibly nice, warm and ethical. Will always go here from now on and will send others their way. read more

I took my car here for an inspection sticker the last day of August, so it didn't expire. It's close to my work and I figured I'd be in and out quickly as my car is only 4 years old. First they told me I had a headlight out, which I highly doubt, but paid $25 for the damn light. Anyway, they failed my inspection, saying all 4 of my tires had dry rot. Then they happily gave me outrageous prices for new tires $140/tire, plus $40 installation/each tire (how convenient for a tire place). I can't help but think it was because I'm a female. Too bad for them!... I had 2 friends (both car guys) tell me they've never heard of a failed inspection due to dry rot... Then, 2 weeks following, I brought my RAV4 into my Toyota dealership (who love to charge $ for everything) for scheduled maintenance. Lo and behold, they tell me my tires are absolutely fine, and gave me a FREE passing inspection sticker. I'll never go back to Advanced Tire in Kendall. I'm really, really upset with them, especially the little dude with the bloodshot eye! read more

I stopped into advance today on the fly to see if they could mount a new rim and tire on short notice. Rick was extremely friendly and helpful and was able to squeeze me in despite a full day of other customers who needed work as well. The guys on the floor were great as well and got my rig back on the road in no time! read more

My engine fluid indicator came on as I was driving and thankfully this place was right in front of me. They filled up my coolant for free and told me to come back if I ever had any issues. Unfortunately they were closed Columbus Day so I had to go to a different repair shop to fix my next problem but I will be doing future business here - thank you! read more

Fantastic, excellent service. I got a flat tire (that couldn't be patched) just as I was leaving for a road trip out of town around the corner from this place. I brought my car in, and initially they thought they wouldn't be able to help me because the tire I needed wasn't in stock. After calling several dealerships in the area and finding out that I would more likely than not have to cancel the trip because no one could fix the tire until after the holiday weekend, the staff bent over backwards to find a way to fix it. They were fast, efficient, knowledgeable, and extremely kind. Exactly the type of place I will be bringing my business back to repeatedly and recommending to everyone I know in the Boston/Cambridge/Somerville area. read more

Nice and easy to work with -- they are friendly and attentive. No pressure tactics, just straight-talk, and I can trust their opinions and suggestions. read more

Hank and the staff were incredibly nice and helpful. I felt like they were there to help, not take advantage. I needed a new tire because of a flat- they didn't have my exact tire in stock, but got one from a warehouse within 24 hours, mounted it in 15 minutes, and I felt that I got a competitive price as well. I would definitely recommend these guys. read more

Advance Tire is Awesome! Got my tires changes for winter tires and I got awesome customer service with a quick tire swap! I can definately recommend their service! read more

I've been to Advance Tire a number of times and I come back as I've found them to be friendly, reliable, fairly priced, and honest. Importantly, I trust them to tell me what doesn't need to be fixed or what can be patched up instead of replaced. read more

Family-owned company, superior service, could not be more honest or knowledgeable. I considered buying from tirerack.com but am thankful I decided to go with these guys. I probably paid an extra $30 overall but I get a free tire rotation every 6,000 miles and am supporting a local business. They service car air conditioners as well. read more

These guys were fantastic....especially Rick, the manager!!!! I stopped by on Saturday morning to have my yearly inspection.....which being new to MA I think is completely ridiculous....anyway.....their machine was down, so Rick referred me to someone else down the street but prefaced it by stating that my car would "fail" because my tires were bad. I pretty much new that this would happen so Rick and I chatted about purchasing new tires.....he looked up my options and provided me with some choices with competitive pricing and told me that he could have the tires on Monday morning.......long story short.....because Rick was so kind and helpful I went ahead and placed the order and on Monday, today...as promised......they took care of my car and I'm all set. I could not have asked for a better experience when dealing with "car stuff" and I will definitely visit them again if I ever need help with my car. I HIGHLY recommend Rick and his shop!!!!! read more

I cannot say enough about this shop. I found them last year when I needed new tires. I had such a positive experience; I went back to them when I needed brake work done. I dropped my car off and told them I thought my front breaks needed to be replaced. (After I left I mentally kicked myself because I realized that even if they didn't need to be replaced, they'd probably do it anyway. At that point there wasn't much I could do, so I just hoped that was the issue.) About 2 hours after I dropped my car off I got a call asking for more detail about the problem I'd been having with the brakes. They had checked my car and the issue was something much smaller than I'd thought. My brakes really didn't need to be replaced. They could have EASILY replaced the brakes, charged me the $400 and I'd have been none-the-wiser. They knew that, and they still called me to let me know what they found. After this experience - I wouldn't take my car anyplace else. They are very easy to work with, and reasonably priced in my opinion. I've recommended them to many of my friends. I have total confidence in them. read more