On time, professional. Performed the maintenance on both outdoor units and indoor unit. Explained it all well and provided his recommendations without being pushy at all. read more

When I called Advanced Air Conditioning and Heating to inquiry about tuning up my AC units, I received prompt and clear answers from Liz. I was able to booked an appointment in the following week smoothly. The technician, Charles, who came to service my units was very professional and courteous. He called on his way to my place and arrived on time. We were concerned of COVID. Charles not only wore a mask throughout the service but also used shoe covers whenever he was inside the house. After he completed the service, he cleaned up areas he worked in and even swept the dusts on the floor that fell from the attic during the service. After he had serviced both of our AC's, Charles wrote a detailed diagnostic report . He took the time to explained the findings to us and answer our questions. One of the units was old and may need to be replaced, Charles then helped us schedule a same-week appointment for in-home estimate. They definitely hired the right people who take pride in their work. read more

Our AC went out in the middle of a heat wave - turns out it was 30 years old. Advanced came out on a Sunday morning and got it working again and offered us a discount of the same cost on a replacement system if we needed/wanted to do it in the next 30 days. Within the week we had another kind gentleman come out and give us an estimate on a whole new system, at 3 different levels. So often guys come out and give estimates in very mansplain manner, that was not at all the case with Advanced. He explained everything without being condescending or rude and I appreciated it. After considering each option and the fact that it was 90-100 degrees everyday we scheduled installation within the week. The following week we had a brand new unit, totally up to code, and much more energy efficient. We couldn't be happier! read more

HIGHLY recommend calling Advanced for any AC needs. They came out quickly, were professional, and explained everything clearly. I had another company come out first (Aba Heating & Cooling) and they told me I needed an entirely new AC -- which they quoted $6K! I wanted a second opinion, looked at reviews, and called Advanced. They were was able to come out and fix the problem fast and for only $120. I saved thousands by calling Advanced. The technician was great and COVID-safe by always wearing a mask. Definitely use them if you're looking for a reputable company. read more

I had a wire blow on my air conditioner. I thought it was the capacitor but as it was after 5pm on a Saturday, no electrical stores were going to be open until Monday. I called Advanced Air looking for someone to help get the system fixed that night. Joe was willing to meet me along one of his routes to sell me a new capacitor and wire. After checking the capacitor, he told me that it was actually fine, and that there was probably some other issue with the system that overloaded that wire. He gave me a new wire but didn't guarantee how long it would last. For all of this consultation, he didn't ask for a penny. Thanks to Joe, I was able to reinstall the capacitor with the new wire and the system has been running. We plan on replacing it asap, but at least we don't have to live without AC until then. read more

Joe was exceptionally good. Our A/C unit broke on Sunday @6 pm on a very hot Day here in Texas. He came within 35 minutes and fixed our unit at a reasonable price and quick. I highly recommend Joe for honest A/C repairs and check ups. read more

I hardly ever write Yelp reviews, but I feel like this company definitely deserves a good one. Everything from answering messages, prompt scheduling, and customer interaction was highly professional (and friendly). I had some pretty tight scheduling constraints (including next day work on the weekend) and it was accommodated easily and painlessly. My issue was a bit tricky and took a couple of visits, but once they figured it out, they refunded me completely for the previous visit... as if they hadn't already gone above and beyond with dealing with my tight scheduling issues. Thank you! read more

The work that the technician did was really good (five stars for the technician). He was very professional, courteous, and punctual. I just feel that Adv. AC and Heating charge excessively for labor. I paid 673 dollars for the replacement of the gas valve on my furnace. Which is, in my opinion, excessive. Especially when the individual parts and my furnace are still under warranty. (The one star is for the pricing). read more

I can not say enough good things about Advanced Air. We have been using them for awhile now at home and at my business. They are quick (as quick as you can be in the blazing heat of summer or dead of winter when demand is crazy), affordable and I have never felt like I was being cheated or up sold. My dad told me when I was a kid to find a banker, a mechanic and an heating and air guy I could trust. read more

Great service.. exactly told what the problem was... Also worked around the warranty too get it fixed... Overall amazing experience.

Our Nest was having issues staying connected and our technician came out quickly and determined the problem in 5 minutes. He then determined another issue with our unit and set up communication with the owner for an estimate. Everyone is very professional, courteous, genuinely happy to help! read more

Extremely fast scheduling and great customer service. Answered all my questions. Charles x2 were a great team. Definitely earned my business. read more

I honestly can't say enough great things about my experience today. When you have an a/c emergency in the middle of a pandemic, you can only hope you get this kind of service. From the moment I called until Bruce arrived, it was less than an hour. He was wearing a mask and gloves and socially distanced. He was quick to find the problem and offer a fair quote. I've dealt with a decent number of HVAC companies in the area, and this experience had been the best by far. read more

Bruce and Joe were great! They uncovered several issues that two other companies could not find. Finally our AC is working great. They were very professional and had great attitudes even though it was EXTREMELY hot the day they did the work. They took the time to explain everything and did not pressure us into any quick decisions. I would strongly recommend Advanced AC and Heating! I will be using them from now on. read more

Our old (2002!) AC wasn't cooling the house down for some reason and it stayed at a muggy 78 degrees on Sunday. I contacted them late on Sunday evening and Advanced had me set up for an appointment on Monday afternoon. Amazing turnaround time! Charles came by and fixed our problem, walked me through what was the issue (breaker was flipped off) and was frank in setting my expectations about how long our system will last. No pressure at all about whether to replace, and Charles was very informative about indoor air quality, what issues to spot for with our system, what we can do to maintain it, etc. We just had our floors replaced and Charles put on booties without us even asking, so I really like that they are so respectful and pay attention to details like that. read more

Called for a quote and was told that they dont provide pricing over the phone, but an on-site estimate will cost $69. Bad way to do business if you ask me. Will look else where. read more

Our AC stopped cooling on a Sunday. We called the company who sold us the unit but could not get in touch with anyone. We called Advanced Air Conditioning and Heating based on their great reviews online. Franky G. was at our house within an hour, and he diagnosed and repaired our unit right then and there at a price much less than we expected. He was able to verify that parts were still under warranty, and he explained exactly what was wrong. Franky was competent, patient in answering our questions, professional, and a nice guy. We plan to purchase an annual maintenance plan from Advanced because we were impressed with their service. We highly recommend Franky G. and Advanced AC and Heating. read more

Fantastic service and timing to come out. They arrived out same day to check the AC unit and why it wasn't blowing cold air. Explained all our options clearly. Charged us a lot less than what we expected after the service!! Nice guys that came out and no forcing upsell of things. Will be using them instead of home owner insurance guys in future! read more

This is a wonderful company that cares about your home comfort. Our old (15 years) air conditioning system died during one of the summer's 102 degree days. Advanced Air Conditioning and Heating came out the same day we called, to diagnose our problem. Yes, our old system was leaking fluid and filled with dust and smoke. Definetly, a new unit was needed. We decided to work with Advanced Air Conditioning and Heating because a plan was presented that seemed to fit our needs. We picked a system that would provide us with needed cooling during Austin's scorching heat. Spencer and his crew were fabulous, hard working and kept us informed of each step. The crew installed our new unit and had it up and running within a day's time. The workers were knowledgeable, proficient, polite and efficient. This is a 5 star company. They will be our "go to to" help in case of any future concerns with A/C or heating. Try them! You will not be disappointed. read more

Have been using Advanced Air for a couple of years now. 1. Always show up on time 2. Very reasonable service charge 3. Highly skilled and knowledgeable 4. Prompt and thorough work 5. Detailed explanation of work done 6. Explanation of future needs Both Tom and his son Jared have worked on our aging A/C system several times. Their honesty and friendliness make them an absolute treasure. I would never consider any other A/C company. read more

Our AC stopped cooling in the middle of summer. I called Advanced Air Conditioning and they were able to schedule me on the same day. Charles B was the technician and he did an excellent job. He was very respectful, wore shoe coverings and a mask while entering the home. He was able to diagnose the problem quickly and fixed the AC soon after. He also gave a few maintenance tips on how to keep the AC running smoothly. I highly recommend Advanced Air Conditioning and their technician Charles B. read more

Detail oriented! The heat pump replacement process was explained in detail by Joe. Everything that was promised to be done was done very professionally. Very clean and tidy! Thank you Joe and your team for a job well done. read more

Our AC stopped cooling yesterday morning so we called three different companies. Advanced Air Conditioning and Heating was the only company that could come out the same day and we are glad they did. A technician named Bruce arrived on time. He was friendly and checked our AC and determined that we needed a new capacitor. He installed it, which fixed the problem. He also cleaned our AC so that it would run more efficiently. I can't say enough kind words about Bruce. He is knowledgeable, kind, friendly, caring, patient, and has a great customer service attitude. We asked for his business card because we will definitely call this company again if we need help with our AC. I will also refer them to friends and family. Thanks Bruce!!! We appreciate your amazing customer service! read more

I'd rate them neutral as they showed up on time and were professional but didn't fix the issue or do the work that they were hired to do. I would have given them 1 star but they did not charge anything so I cant fault them for much other than wasting my time... read more

We had this company come out because our AC was not cooling correctly. The tech was Franky G., a very skilled, knowledgeable, professional, and friendly person. Everyone I dealt with in the company seemed professional, friendly, polite, and soundly capable of their duties. read more

No one likes to come home after work on a cold day to find that their furnace is failing to consistently heat the air. After calling the afterhours number for the company that I have had all my previous "repairs" done and not receiving a call back, I hopped on Yelp did a search and found Joe with Advanced Air Conditioning and Heating. He was willing to come out and do an afterhours visit, but during our conversation the furnace started to work and instead decided to have him come out the next day to take a look at it. Now, being a first-time home owner, I used the company who installed my HVAC system to have it repaired/serviced, but after having called them out twice to take a preventative approach to having a system failure and them saying "I don't see anything wrong" without doing any diagnostic work, I was already in the market for someone new. Joe called and asked if he has an opportunity to come over early if that was okay, so I agree. He calls me up before he heads to my house. When he gets to my place he wears protective "shoe covers" while in my home. He is incredibly friendly and professional. Now, when he inspects my furnace it isn't doing anything wrong, but I describe what it was doing and the error code I witness on the zone board (error C4 on XCI Smartzone board) which gives him enough information to make a call and determine that the Zone board is failing/shorting. We agree to replace it with a different brand (trying to replace it with the same brand would have taken a few days and the brand we settled on seemed better and available). Joe came out the next day (was running a little late, but he still showed up within the window and he let me know he was running late) to perform the install of the new zone board. He found out that the company who installed the zone board originally took some "shortcuts" which probably contributed to the board failing. Joe installed some additional equipment to prevent that from being a factor again with the new board. After he was finished he showed me all the work that he did, gave me a thorough explanation of how my furnace should now work, and his findings from his inspection of the furnace itself. The price of everything was a little higher than expected (truth I didn't know what to expect), but from google searching the price of the equipment, his time\experience and professionalism, getting the job done, peace of mind (who can put a price on that), getting 2 seasonal service visits, plus a discount on repairs, I would say in the grand scheme it is a GREAT value. TL:DR; - Joe is awesome. He's like finding a really good doctor for your HVAC. I'm a new client and he will continue to get my business. I hope that as his success continues that 5 years from now he'll be able to provide the same quality as he has more clients. read more

We have used Advanced Air Conditioning for over a year now for our commercial buildings and they continue to be one of the most responsive service companies we have ever encountered. Joe and his team always show up when they say they will and get the job done. It is rare to have someone so dedicated to his clients. We really appreciate them. read more

One of our AC units was draining outside like crazy. I called Advanced and spoke with a kind, courteous person on the phone. They had a cancellation and we're able to get to me same day. Much to my surprise, one of their technicians was there within the hour! His name is Joe and he was very courteous, kind, and found the problem right away. I will absolutely call these guys again if we ever have another issue, and would recommend them in a heartbeat. read more

After the A/C company that installed my 3 year old system failed to be responsive, I contacted Joe on a HOT summer day, and they were able complete the repair the same day!!! I am extremely grateful for their professionalism and responsiveness. Our technician Herman was also very kind and helpful. We immediately knew that signing up for their maintenance plan was the right move. Thank you so much! read more

We were very pleased with our annual checkup on our heating/cooling system. Mr. Bruce Stirewalt did an outstanding job of explaining the causes of the problems we were experiencing and his solutions have proven to be 100% accurate. We will be certain to use Advanced Air Conditioning and Heating in the future and look forward to working with Bruce again. read more

Cannot recommend these guys more highly. Just had a fantastic service call from Herman. My dad is in the hvac business so I know a bit about things. We talked about how there's no "sales bonus" for these guys. That means if they say something needs to be fixed or addressed, then it's sincere. Also, while he was checking my capacitors, we found one a little low, and I said he could just change it. He quoted the price without my asking, so I opted to do it myself later. Can't get more honest than that. Also courteous and professional to boot. read more

Woah that was some fine A/C service! Advanced Air Conditioning and Heating was not only extremely prompt and attentive to our emergency A/C outage, but they were fast with the fix as well. They had our A/C fixed in half an hour, and they beat our former A/C provider on price. Faster, more available, and more affordable; it just doesn't get any better! Our technician Herman was the man! He was super knowledgeable and a genuinely nice guy! Can't recommend these guys enough! read more

I received excellent service from Advanced Air Conditioning and Heating yesterday, from the time I called early in the morning to the end of the appointment. After our first cold spell this fall, it became apparent my heater was not working. Joe did a great job of reviewing the situation carefully and identifying the problem. It became apparent after he started the job that another part was needed. However, he honored the price he had already quoted me and did not charge me for the extra part or labor. He also answered all my questions and made sure I felt comfortable with all the recommendations and work that needed to be done. I do not usually write business reviews, but I rely on Yelp for referrals and know how important they can be for local businesses. So, thank you to Joe and his team for a great job done! read more

Elizabeth is AMAZING! She is thorough, courteous, and professional. I am always left with a confident feeling in my correspondence or communication with her. She is absolutely the gold standard for customer service! read more

Lightning struck my unit during the night, so I called Advanced AC with a bit of a 911 situation. They called me when they were on their way and were at my home within an hour and 15 minutes of my call working on my repair. After determining what needed to be fixed, they got my part ordered AND made sure I would have cool air while waiting for it to come in. I was so worried that I would be without AC for some amount of time, but Advanced AC kept that time to just a few hours. I would absolutely recommend them to anyone, ESPECIALLY anyone with a Carrier system, like we have. read more

Our AC stopped cooling after 12 years and I assumed it was time to get a new one. I called Joe, the owner of Advanced, after reading great reviews on Nextdoor. Even though he knew I was thinking I might need a new one, Joe informed me that he thought my AC still had a little life in it and got us cooling again with a very inexpensive fix. I loved his honesty. Recently, 2-3 years later, the AC did finally have to be replaced and I naturally had Joe bid it and ultimately do the work. The entire experience could not have been better. Joe was super responsive, gave a competitive bid, showed up on time, did very meticulous work, had a professional team helping him, and Joe provided GREAT communication all the way through. A rarity in my experience. The install went great and without surprises. I highly recommend Joe and team. read more

Joe offered to send out a tech the same afternoon I requested a quote for my mom's AC, which had gone out and left her house at 89°! She declined, but we quickly setup for Herman to come out the next day. He arrived exactly at the time he said he would and got right to work. Within an hour, her AC was blowing cool air again and I could leave my mom's house knowing she wouldn't have to deal with the a hot house any longer than she had to. Thanks for getting her AC back to normal! read more

All you need to know is that Joe is the hardest working man in the business. Joe did a complete replacement of our furnace, duct work and compressor and the work turned out great. Joe will answer his phone 24/7 and his quote was fair and prompt. We will continue to work with Joe on any future repairs or needs. read more

Herman was the best. Our whole experience with Advanced Air Conditioning and Heating was wonderful - they were communicative, quick, and clearly always had the best customer experience at heart. We will definitely use them again. Thanks! read more

As a new homeowner I didn't know what I was doing when installing a smart thermostat. It ended up being something so simple and I had everything else done right and they didn't even charge me! They will 100% be my choice for all HVAC and plumbing needs moving forward. Finally someone I can trust! read more