I needed assistance and decided to call this business at 18556689025 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me

I needed assistance and decided to call this business a +18555465052. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18554700503. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

i needed assisalnce and decided to call thise business at #+11855-657-6600 @ @ 1888-329-0403 the…read moreresponse time was decet and the persone on the line tried to help as much as possible. i had to be transperred once, but the second representative handled things beter and gave me the correct information. it wasn't perfect, but i was still a workable experiencce. i'm leaving this review to share how things went for me personally.

This is the main 'Condor Airlines customer service' (Toll Free) phone number: 1*877*456*2077. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

The premium economy is not worth the rates pruce. The seat is no different from economy. The…read moreservice isn't any better and the. Extras as they call them are cheap and not worth the extra price. This company has no idea what premium means and they are making lots of money from innocent people and not providing any extra services, better seats or comfort! I will not fly them ever again!

A friend of mine, with whom I collaborated on social media, was visiting Miami from Colombia. Since…read moreI had some days to spare, I decided to book a last-minute flight from LA to Miami to meet her. I was able to find a red-eye flight. I had low expectations for this airline, but fortunately, the flight was not bad at all. The seats were okay in comfort. It is true that most things are a-la-carte on this airline. However, I appreciate getting a large bottle of water, as opposed to the small cups other airlines give me. The food and snacks were okay in quality, and I appreciate them actually having good on this overnight flight, as other airlines (ahem, American Airlines) do not stock food on their overnight flights. The crowd, for the most part, was not too bad. In fact, only one old salt on my row had some attitude, but that was put down fast. The arrival at Miami airport was on time, and baggage claim took a reasonable amount of time. Looking back, I would not rule out flying on Spirit if I had to. The experience was decent.

THE WORST AIRLINES YOU THI K YOUR SELLING CHEAP TICKETS THEN…read moreCHARGE 75$ for a carry on So in reality your ticket is over 100$ They think they are slick but they screw you over price wise What really got me was the staff asking us to open the shades on the plane during take off then again landing They stated the reason for this is to alert them if WE the passengers see anything on the ground that's dangerous YOU HAVE GOT TO BE KIDDING ME !!!!!!! So now I'm paying to save lives???? Lastly to talk to an agent for modifications you get charged 30$ just for the assistance they provided!! This has to be illegal The worst schemes and staff this airline is so ghetto how are they even operating I'm disgusted

The flight attendant going through each aisle selling snacks and beverages to passengers passed me…read moreby without asking. I was not looking away, nor was I asleep -- I was looking directly at her and waiting for my turn. She did not make eye contact with me and focused solely on the other passengers. I am not sure why this happened. Could it be because I am Asian? I cannot find any other explanation. In my experience, I have noticed this type of behavior from Caucasian female flight attendants toward Asian male passengers on more than one occasion. I do not usually write reviews, but I felt this deserved attention, as it has become a pattern over the years of flying. It happens consistently, and only with certain flight attendants. This occurred on a flight from Santa Ana to Chicago O'Hare on May 12. Please take this seriously. Passengers of all backgrounds deserve to be treated fairly, equally, and with respect. As paying customers, we should never be made to feel invisible or overlooked based on how someone perceives or stereotypes us. Thank you.

Two consecutive trips: PHL-SFO = two cancellations with last…read moreoption = *16* hour flight via overnight in DFW terminal (no hotel). Booked United's next flight on not-fully packed in flight with upgraded main cabin seating. Returned yesterday from LAX with two delays and out of crappy developing world terminal 52, reached via bus. Boarded plane via rickety not maintained stair-ramp on tarmac. SFO-LAX (intial flight) with last minute delay, attributed to LAX Air Traffic Control. Onboard plane, pilot blamed construction at SFO. They do *not* have their business together, at all. If ever I'm faced with a choice btwn American and any other airline, I will not choose AA.

This is the main 'United Airlines customer service' (Toll Free) phone number: 1*877*456*2077. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

I needed assistance and decided to call this business at 18554700503. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I don't know what's up with all the identical/apparently fake reviews on this page, but I wanted to…read morewrite a real one since I didn't know a lot about this airline before I took a chance on it a year or so ago. I fly to Korea semi-annually and have now flown Air Premia 3x, twice across the pacific and once from Seoul to Bangkok. Also twice in premium economy and once in regular economy. Overall I really like this airline and I feel like it punches above its weight. The staff is typically very kind and genuine. They seem like really nice people having a good time. If this is a result of good management and fostering a professional but laid back culture, please keep at it, because I much prefer this to dry professionalism (or as is more frequently the case with some airlines: passive aggressive professionalism). For the most part, Air Premia staff at checkin, gate and in the air have felt like real human beings who are friendly. The premium economy seats are not business class, more like domestic business class, but they treat you like you're in business with the amenity kits, walking around the cabins offering drinks on trays and so on. On the flight to Bangkok the FA literally wore white gloves (white glove service). The food is also good, in the context of airline food, which I generally hate. Most of the time I bring my own food, no matter the class, because airline food makes me feel worse than not eating at all, but Air Premia's doesn't make me feel that way. I also order special meals, and their vegan option on my most recent flight from HNL to ICN was a noodle dish with tofu and veggies, which is so much more digestible on a plane than the bloat-encouraging bean dishes with heavy sauces that are so often offered elsewhere. The amenity kits (I can't remember if they're given out in economy, too) are provided in bags that are sized to go through security with liquids, and are meant to be re-used. They're still plastic, and I prefer some of the other airlines (like Hawaiian) that provide kits in cloth and filled with mostly recyclable or compostable materials, but I do appreciate the message. The other cool thing is that the amenity kit comes with a booklet that tells you about every product, including how to use it and a full ingredients list. This is a godsend for someone like me, because even though the list is a thousand miles long, I avoid certain items because of lifestyle (milk for instance) and allergies (chamomile, which is in a lot of skincare products!), so I can glance down the list and determine whether I can use the item. It's a small but really helpful touch. The bathrooms have little sachets that make them smell nice, and the planes are all Boeing 787s, so even when they force dim the cabin, you can still technically see outside, which is a bonus for me, as I get anxious when I can't see outside (I know, I have a whole list of things). The 787 flight experience is also generally smoother and better for your skin (not as dry) and personal energy (pressurized closer to ground level, better air circulation, better lighting design), so it's easier to transition into your destination afterward. There are of course downsides. I swear the wifi is always out. I am never prepared, so I have to find ways to pass the time and it makes the trip feel longer. On most flights I like to work, but everything I do is cloud-based so it's impossible without wifi, and that gets frustrating. A minor note is that if you sit in the front row of a section without underseat storage, you have to store your bags in the overhead for the duration of the flight. On all airlines I've previously flown they only ask you to store them there during takeoff and landing, and explicitly allow items on the ground during the main flight, but Air Premia does not. I'm not sure if it's a Korea thing, but worth noting when picking your seat. I had to get up and down a lot throughout the flight to access my bag as a result. Lastly, the entertainment is very limited. I'm totally fine watching Korean films and tv shows, but on my latest flight there were only like 5 or 6 films -- fortunately they were subtitled in English. The tv show selection, however, (also limited) was exclusively available in Korean. So if you don't speak any Korean, definitely bring backup entertainment! The downsides are few and, relatively speaking, minor, though. Of the three flights I've taken with them, none have been delayed. One had a scheduled change that they let us know about days in advance, so it wasn't a huge deal. Everything else in my experience has been perfectly on time. This is a budget airline that doesn't feel like a budget airline, despite the lack of business or first class.

I had to book round trip ticket from LAX to ICN Korea at the last minute. I found a new korean…read moreairline non stop thru priceline. And my nephew already experienced and recommended that this airline has spacious leg room in economy standard and the staff are so friendly, the price is way cheaper. Well, I was a little skeptical from LAX but it started very well. The staff at the counter was so friendly to check in my luggage and seat. I got my seat by the aisle and no one was taken next to me. What a comfort, lucky for me!!! They offered 2 meals, small portion but enough for me, pasta w shrimps was so good, short rib w rice was delicious. I give 5 stars. Only water, coffee, tea were offered w meals, the extra snacks, wine, noodles are charged. Just less than $10. For me, I loved the seat, about 7 to 8 inch leg room is extra compared to Korean Air or Asiana air. I can stretched my entire legs. No knee pains!!! The plane is Boeing 787-9 huge 2 story plane, called dreamliner over 350 passengers plus staff. Reliable plane as well as comfortable. The 2 meals are so good. I ordered extra white wine after 1st meal, paid only about $6 converted 7,000 won. The staff are so friendly. This is another strong point for me to choose Air Premia. The departure time and arrival time are so convenient. Noo too early in the morning or overnight and my family can pick me up easily for another strong point. When I returned from Seoul to LA, the check in counter staff were unfriendly. I have no idea compared to LA staff. Little rude when I told I already checked in on line early yesterday and I only needed 2 luggages to check in. I asked "would you put the warning lable, FRAGILE on my both luggages?" Seemed like they were annoyed. Why??? What is wrong w them??? I think the staff at the counter needed more training for the foreigners as well as Koreans. I spoked in English all the way but the staff answered me in korean. Thank God!! I am trilingual English, korean, and french. The meals were pasta, pork w rice. Not too bad. I ordered the white wine w mini cheese pretzel, paid 10,000 Won. The flight staff were super friendly though. I got lucky to take my seat by the aisle again and 2 seats were empty. I had a spacious seat for me all the way to LA. What a luck!!! So comfy for 11hours. Nobody bothered me all the way. Thank God! In conclusion, I can recommend Air Premia to everyone. The leg room is spacious. The 2 meals are good, extra snacks are cheap, the departure and arrival times are great for pick up. The flight attendants are friendly except LA check in counter staff. They need a real training to greet w smile nicely. Price is really good, cheaper but the service is great. They departed on time and landed early. I don't know why some people complained about delay. Overall I had a great experience for the first time. I will definitely use Air Premia for next trip. Just remind of more training at the check in counter in Seoul. Should be nicer w smile.

Round trip flights with KLM (via Delta somehow). Exceptional service with friendly cheerful flight…read moreattendants. Large planes with 3-4 seats in a middle aisle. Two decent meals during 10 hour flight to and from Amsterdam, plus 2 snacks. Lots of music and movie choices. Pillow and blanket for every person. Bathrooms standard for a plane. The passengers clapped upon landing both times (which was nice!) Highly recommend, wouldn't mind flying with KLM again!

Flew business class on KLM:…read more Pros: Food was amazing (fresh ingredients, delicious, plated attractively). The service was friendly, professional, responsive and cordial. Cons: Hard seat - uncomfortable for sleeping. It would be great if they provided seat pads/covers like the ones Delta One, Eva Air, ANA, etc. provide.

Service was nice alot of movie to watch the food was good there was no crying baby or toddlers very…read moretrustworthy would go on again.

It's my first time to fly under this airline heading to Asia and it's just appropriate to compare…read moremy experiences against others. My plane left Los Angeles International (LAX) exactly as scheduled, flight preparations were organized and folks got in line according to their assigned zones. Many of our senior citizens in wheelchairs were allowed first and there were a lot of staff who facilitated the departure protocols. The flight was very smooth with some bumpy ride along the mid-flight but seems comparably similar with any other flights I've taken everywhere. The stewards and stewardesses seemed not so sweet and focused, not the usual, can we offer you something"? I'd say, it's probably cultural although this are just observations on my part, since this time, I bought an economy class ticket during the last minute. Eva Air has the best food compared to other airlines that fly the SEA route, chicken pasta, Chinese-style cooking and a comprehensive fruits and sandwich galore accompanied our meals. The timeline for serving food and snacks was perfect, not so late nor early, just about right. They also seem to recognize our need to sleep and allowed quiet and dark during our flight and bathrooms were also clean and fully packed with everything we needed. One observation is the wide seats and better spacing of their plane compared to other Asian airlines, who pack their seats and seem very tight and skimpy. The stay over transition was alright although they (Eva Airlines transition staff) keep asking for printed tickets in Taiwan when some of us had difficulty activating our phones to show them our online boarding tickets. Since passengers aren't able to access anywhere, they should have a better way of not trying make us feel, we have to painstakingly look for a WiFi access (was too weak for an international airport and inconvenient to those travelers just passing by) to be able to show them our boarding tickets again! Our transfer trip wasn't too bad as we safely landed in Manila on time as scheduled, and smoothly.

This is the main 'ITA Airways customer service' (Toll Free) phone number: 1*877*456*2077. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

This is the main 'ITA Airways customer service' (Toll Free) phone number: 1*888*551*0145. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.