Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

Arten responded to our call Monday morning right away and was there fixing our fridge within 45…read moreminutes. Very respectful, kind and informative. We will be telling everyone about his superb services!!!

Artem is a real Boy Scout. Great communication. Arrived on time. And honest. Seriously, honest…read more We weren't confident our refrigerator was cooling properly. He checked temps, checked the fans, confirmed the compressor was working and said all was well. No upsell. Gave us peace of mind and a bunch of information on how to keep our appliances running smoothly. And get this...he comes with doggie treats in his tool kit! I highly recommend Fix Appliance. If it's broken, he'll fix it. If it's not, he won't put on a show and make unnecessary repairs.

Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

Tommy was absolutely wonderful today. The same day I contacted him!!! He did an awesome job fixing…read moremy deck and trimming back some high tree limbs. Totally recommend Tommy!

They responded immediately to my issue. They came the same day and had the parts to fix my…read moreproblem. I will keep them in my contacts file.

Very unprofessional. Do not recommend! Says one thing and does another. Never communicated with…read moreme unless I got in touch with him first.

We had a leak of the waterline going into the icemaker of the refrigerator and was very happy Cade…read moreMilby did our service call. He promptly fixed the problem and even went into the basement to check the connection at the main water line. Cade is personable and polite, and goes the extra mile to help those who need his help. We strongly recommend him to handle your appliance repair needs. Larry Davis

Great service. Very knowledgeable and just a nice person. Repair was quick and easy. Great…read moreexperience.

Outstanding service! This company is the real deal. Scheduling was easy, appreciated the…read morecommunication and timeliness. This level of service is rare, in any industry.

I first was referred to Mastersons from a friend whose opinion I really value. Boy was she right…read moreon the money with Masterson's. I have purchased ovens, dishwasher and more recently a new refrigerator. Service always top notch. In the hunt now for a washer and they may be my one and only call.

Great sales and service. Have done business with them for 20 years. Yes, you can buy your…read moreappliances at big box stores, but you can get the same product selection here with professional & reliable installation, and repair if some breaks. They're a Bardstown home business that we will continue to support. Thanks!