I had two10 year old Asko dishwashers die in my house within the last 3 months. They had custom…read morewood panel fronts so I had to stick with Asko for fit. Bought them from Bonneycastle (great place) and found L & L. They were certified Asko installers and using them increased my warranty for an additional year. They are Wolf/ Sub zero certified. They pick up at appliance store, deliver, unbox, install, take away old and test for a very reasonable price.. Mark was on time, efficient, friendly and a dog lover. Getting the old wood panels installed on new diswashers is no easy task. I had an issue with the factory drain and he returned the next day without questions. thanks Shelton owner/switchboard. We found a foreign object in the drain hose (from factory) that he removed and solved problem. Very Highly Reccomended Slainte

I reached out to HITEC to have our dryer vent cleaned. They were professional and efficient when it…read morecame to scheduling and performing service. I was not offered any pictures or other evidence that they performed the work. Otherwise, I would fully recommend them.

Very happy with the service we received! Our tech was very knowledgeable and polite and also helped…read moremy husband move the appliances back in place! Price was very reasonable.

All aspects of job were handled timely and competently. I'd recommend them for appliance service…read more The price was absolutely fair and I believe it is easy to get gouged in appliances repairs. So, I feel great about the experience.

Bought an stihl MS271 in December. Started acting up a few months ago. Brought it in. Said it ran…read morefine and kinda made me feel like I was out of line for brining it in to be honest, and were quite dismissive. Put it in some wood a couple days later. Barely made it through a tank a fuel before it quit. Brought it back. Saw was under warranty. They agreed is wasn't running correctly. They were a bit nicer but sent me away with some fuel and said good luck. They failed to contact Stihl. Saw is now in the trash, literally. Can't get through a half tank of premium fuel. Out 500 and change. Switching brands and shops. Did appreciate the fuel though. Super disappointed.

I'm done! I am 1 hour away so when I call for parts they never have the part like simple things…read morelike a filter, cannot tell me when they can get it or availability. Cannot get anybody on the phone for support, or help with questions. When I do get someone on the phone they talk to me like I'm an idiot. When I call a dealer 1 1/2 hour away they always the part and I can always get someone on the phone very helpful, and talk to me with respect. I WILL NEVER BUY FROM THIS DEALERSHIP AGAIN.

I will always call on A-1 Kwik Dry. I have received service from them on multiple occasions now and…read moreevery time I get flexible, responsive and reliable service. Brenner arrived and ensured I understood my price and service options before starting. He was professional and respectful of my home and privacy.

Brenner cleaned our carpets today and did a fantastic job including removing the pet stains. He…read moreeven had bottles of pet stain remover that we will use going forward. We are extremely happy with the job done and will use them again.

stopped in to get electrical supplies, lawnmower parts, and several other house supplies and was…read morevery pleased with the quality of Service I received from Brian. He was very he was very knowledgeable about what I needed and impressed that He knew exactly where to go, for everything I needed.Shana was also helpful and ordered a few items for me to pick up the following week. Can't get that kind of Service at Lowe's or Home Depot! Definitely my go to spot for any of my household projects in the Future. Thank ya'll for the exceptional Service Brian & Shana!

Always helpful, even if all I can do is describe what I'm looking for! If the employee I'm talking…read moreto doesn't know the answer, there is always someone there that does! Appreciate what you offer Fairdale!

I bought my Ariens Zero Turn mower over 12 years ago. I've maintained it so it's lasted longer than…read moreexpected. I purchased the mower new from Southern Indiana Equipment (SIE). SIE hasn't carried Ariens mowers for many years, and they do not carry ANY Ariens parts what-so-ever. Additionally the only retailer selling Ariens in the Louisville area is Lowes and they do not handle parts either. BTW this lack of a replacement parts is something you should consider before buying any brand mower. Yes you can find parts on line, but many times you need the part today and on line purchases are not always reliable and can take a week or more to be delivered. All that said, recently I've needed a couple parts and could not find them anywhere locally. When I searched on line for my parts, several times my part number was cross referenced with Gravely mower parts. Ariens and Gravely are made by the same manufacturer. So I start researching Gravely dealers in the Louisville area. Eureka, The Mower Shop is a Gravely dealer! Not only is The Mower Shop a Gravely dealer, they carry a large inventory of replacement parts. The Mower Shop has had every part I've needed so far, and at reasonable prices. Additionally, the employees I've dealt with were all friendly and knowledgeable. IF I ever buy a new zero turn, The Mower Shop will be my first stop!

I drove accross town because we had a Toro mower with A Briggs and Stratton engine...not purchased…read morethere. We did not have the recept or card statement. but after contacting Toro/ Briggs they suggested going to an authorized service center and if it was that new ( less than year ?) they would be able to verify by serial # ...I remembered my parents had bought mowers there years back (I'm almost 68 so years ago) the guy at the desk was very courteous. But he went back to ask the " lady that handled warranties" each time he came back I wasn't able to provide..receipt no..credit card statement no ...I had intended to leave it for repair ( on my dime) but an older larger woman came out to repeat what he had already said...but then said I had not been told what I said by the engine company...as a retired medical professional I suppose I had not been called a liar in so long I was shocked. He went to see cost to check it out after he stepped away I thought why patronize people who feel free to call you a liar ..so I eggresses replaced my mower in the truck...but came back In side to tell him why I was not leaving it and to thank him for his time. They appear busy so I guess they have plenty of business...not to worry I won't waste another minute there....I looked online when I returned home and there are things posted from Briggs and Toro indicating what I was told. I'm not sure why she chose to say they never told you that as opposed to they may have told you that but our company policy won't allow it or ? Perhaps being a mower warranty clerk in a mower shop at her age has made her bitter ? Who knows... I think we'd use pinking shears on the lawn before returning there.

Came here to rent a pressure washer yes 10 min before closing and they said sorry we close in 10…read moremin. Well that's 10 min of still working and being open. So they would not let us get one. I have never been to a ma and pa place and get treated this way. I always try to support my locals but not after this.

I have been a patron of this business since they opened, trying to support my local business…read morecommunity. Today I spent $60 dollars in plumbing supplies there to install a faucet. After I finished my repair at home, I tried to return a pipe cutter (never used, never opened), sealed in its blister pack and was abruptly told no, then shown on the receipt - in a very direct and cold manner - in small print (no tool returns). So, if you buy a tool here, make sure you NEED it, there are zero returns and zero tolerance for long-time customers who were unaware - one exception would not have hurt -- I mean I thought local businesses were supposed to have a heart... Next time, for tools, go up to the local big box store.