On March 11, 2026 I was driving west on I-84 and I knew I 'd be heading into a rainstorm after The…read moreDalles. East of Arlington, my sunroof cracked and blew out. I called this business to see if they could help me. They don't do sunroofs, but I explained that I just needed it covered up as I still had almost 2 hours of driving to go in the rain. They understood my dilemma and told me to come in. They broke out the rest of the glass, cleaned it up, and taped down some heavy black plastic. I was back on the road in 30 minutes. That fix has held up beautifully for 2 weeks now. One of their business cards says "Your safety is our priority", and they lived up to that in an incredible way and went above and beyond to help me out. Thank you!

They were really helpful with a 20 year old car that we had to order a windshield for. The parts…read moreand labor was less than our deductible. They were attentive and customer service was great. BMW in Portland wanted us to pay $1,200 up front before they even ordered the part.

As one would expect, the service technician (initials F.B.) wasn't on time. Surprisingly (really I…read morewasn't ready), ... he was early. Clearly, this guy has no future as a cable company installer. Dude was early ... and cool ... and only there less than an hour. My windshield was replaced and Auto Glass Services handled all the paperwork (aka headaches) with the insurance company. By the way, windshields are getting a LOT more expensive and HI-TECH, but F.B. handled it like a pro ... which I guess is fitting since it's his job and all. Summary: Friendly ... actually hands-down cool ... quick ... professional ... nothing to complain about ... except dude was early. In no time, I got on with my day with a crack-free new windshield.

Fisher did a great job replacing my windshield. He clearly knows what he is doing - no wasted…read moremovements. He was meticulous in cleaning up the few bits  of dirt which fell as the old windshield was lifted out. My car was cleaner  when he left than when he arrived! I recommend this company highly. I've already told family and friends about the great service I received from Auto Glass Services NW.

Action Auto Glass is the only place I use for my vehicles for at least 20 yrs !! They are that…read moregood. I first used them after I had a bad experience with another install. That previous shop replaced my windshield, and left some black goop at the top of windshield on the inside, and my headliner was untucked over the windshield. When I moved to Portland I drove 100mi to AAG to replace a windshield. 5 yrs later I lived in Seattle area and drove 300mi to AAG for glass replacement. You can trust this place, they do great work at a fare price, Now I'm back in Wasco. They go 110% to please the customer. They got my car in at 7 before they opened for business with a coffee cup in hand and smiles on his face.

This business serves up good ol' fashioned customer service. I was coming into town to visit family…read moreand got a rock chip in my windshield. I was concerned that if I left it too long with the cold weather it would spread. As long as I brought my car to the shop, it was no charge. The guys in the garage are super friendly; and, I can say, there aren't too many businesses around that provide this kind of customer service! Thanks a bunch guys!

Multiple request for service with messages sent in on their web site and phone messages left gone…read moreunanswered. needs better follow up. But seems like a nice fellow. PS don't buy Grange Auto Insurance you won't like them at all.

Thank you to Andy Streich for getting my windshield replaced. He did a great job. Please consider…read moreAndy for your glass needs.

1 star only because I have to.I PROMISE TO GOD it is your worst interest to choose this tow company…read morefor your needs...ESPECIALLY if it's a tow.On October 9th I requested roadside assistance threw my aaa because my 2005 audi a8l quattro was over heating really bad and I needed a tow.I had a friend come meet me and wait with me.The tow truck driver Contacted me and informed me he was on his way.I was watching on the tracker threw my aaa app and watched him turn around and head the opposite direction when he was only 0.4 miles away I contacted him to see what was going on and he said aaa dispatched him and told him he needed to go to Biggs junction for a priority supposively an elderly lady was locked out of her car and needed her medication inside.If true understandable.Two hours later he shows up and him and some girl get out of the tow truck she was clearly intoxicated the driver then states that I don't need to wait for him I can head to destination.An hour and a half after I arrive to destination he shows up at this time I noticed he in fact had two people with him.In the midst of him preparing to get my car off of the ramp I hear the girl in the truck laughing and asking him how she is supposed to get out and he says "climb over the seat" while laughing.The driver begins lowering my car and it popped off of the hook he didn't secure and began smashing down the ramp at full speed because he did not put emergency brake on the guy that was with him had to jump in my vehicle to hit the brakes but not before the speed of my car rolling and the impact of it bottoming out ripped my entire front bumper off of my car.Mind you it's an oem bumper discontinued and behind it are many important features of my car such as distance sensors parking sensor impact breaker bar radiator wiring harness for sun roof etc ..ALL EITHER SNAPPED OR BENT.The owner of the company cane and looked at it with her "personal auto body mechanic" and instantly wanted to focus on prior damage that was done in 2019 caused by a fender bender.Very minoot damage .She must have did a carfax on my car to learn about it because you sure couldn't tell by looking at it plus it was the very first thing she said. I OFFERED TO SHOW HER PICTURES OF MY CAR PRIOR BUT SHE DECLINED TO LOOK AT THEM.long story short the owner seriously has no business running a business she offered me a check for $500 dollars because she claimed she couldn't find a replacement bumper when I declined her offer she suddenly had found one for $238 dollars she said she could order.SERIOUSLY MAKES ME WANT TO PUKE IN MY OWN MOUTH.I sent her before and after pictures and a request for only a portion of the estimate I received to fix and or replace everything damaged due to her driver negligence.$3800 and the estimate I got wS 5326 and she continues to try and go around it.This place is the epidamy of BAD BUSINESS.WRECKLES NEGLIGENT CARELESS AND A STRAIT RIP OFF DO NOT DO IT CALL SOMEONE ELSE

We were vacationing in Oregon and hit a rock that busted two tires AND wheels. AAA and Michael from…read moreHood View Services came to our rescue within an hour. Not only did Michael take great care in loading our car on the flatbed, he also turned out to be an awesome guy to talk to. The next day, we got another great tow with Michael all the way back to Portland... thank you to Michael and Danielle and the team at Hood View Services!! You really came through for us!

did they charge you a 680.00 dollar upfront fee too ? ? that is non refundable? someone told me…read moretheir paint peeled right off of their vehicle after overpaying them ??? I dare investigate before deciding to be their customer!

I ran by Columbia river and suddenly got the engine light on. First time in my life, I got panic…read more My wife found fix auto is just near by, so we drove there to see if we can find any help. I was sort of disappointed when I found it's just a body shop, but Jimmy didn't hesitate to help with the engine scanner. He found out the warning that made me relax quite a lot. I appreciate the help from Jimmy and the store. This is maybe not their business focus, but their serving attitude won my heart. Thank you guys! 生意兴隆！好人一生平安！