I ended up staying close to home, but I put a plea for help on Yelp and they answered. Great…read morecustomer service.

Excellent Service!!!! Carranza is the only place I will take my car. The staff is always friendly…read moreand helpful. I trust the mechanics they have not disappointed me so far. I highly recommend. But if your car breaks down at night do not have your car towed there overnight parking is bad and you might get towed. Thank me later. I lucked up but was told how lucky I was not to get towed.

I patronized this business for a car inspection and they were efficient and speedy. They were…read moreextremely nice and detailed.

Brought my daughters car here for a MD State inspection. They were courteous, friendly and honest…read more So glad I checked reviews and found this place!

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

BEWARE…read more KEY MECHANICS IN WALDORF TOTALED MY CAR https://m.facebook.com/keymechanics/ https://keymechanics.com/ 1/18/22 Drop vehicle off with new engine to have installed 1/30/22 8am Told my vehicle is ready for pick up. Get it the shop vehicle is not ready. 1/30/22 8pm They bring vehicle to my home that night car is leaking something all over the ground. They take it back 1/31/22 Told car is ready again take it for a test drive check engine light comes on car stars losing power. 2/1/22 Told vehicle is ready again this time the engine sound like it's about to fly out the car. The mechanic broke motor mount. 2/6/22 10am Told vehicle is completed. This time test drive and brake light, abs and traction control. I tell them Monday I will be coming to get it and take it elsewhere for a inspection. 2/6/22 7:30pm get a call the mechanic was in coming out of THE SUPER 8 MOTEL IN WALDORF PULLED OUT IN FRONT A TRACTOR TRAILOR!! The partner of the owner goes by P.J was on site asked if we had full coverage and stated the mechanic is a independent contractor who was driving my car after hours so they are not liable. This for I received my insurance deductible of 500 dollars. The owner Keon Wilson says he will reimburse me my 4,767.88 for my engine however I have not received it or any information on when or how I will be reimbursed. Just excuses! I asked why the business insurance is not paying for it? He said "because the vehicle was not in the shop at the time of the incident, the mechanic a independent contractor who was driving the vehicle after hours that's where the problem comes up". So now I'm out of a vehicle , 4760 for the engine not to mention the 1,000 I spent on tires new tires. The mechanic/driver provided our insurance to the state trooper (this is now a at fault accident on my insurance). I am mad as hell!! This is going to be a long drawn out process in court now. Please beware and stay away from Key mechanics in Waldorf md!!

Excellent quality work and customer service from Steve's Auto! I have gone to Steve's for many…read moreyears with many cars and they have always provided great and timely work. They always work with my insurance for any additional repairs needed that they notice and always keep me informed with the status of repairs with great communication. I will always use and reccomend!

Simply put.....they are the BEST!!!! Honest, trustworthy, fantastic service!! Great quality…read morework!!!! It's never good to be in a vehicle accident, but if you do take your vehicle to Steve's he will take great care of you!!!

This is one of those reviews where it never occurred to me that my experience would end with a…read morereview... much less a negative one. I began my search online for a specific set of tires. Of all the providers near me, Tires Plus in Brandywine, MD had the exact tires I wanted at the best price. Great, right? Well... just keep reading. I brought the online "out-the-door" price (see attached photo) into the store to confirm everything before moving forward with the purchase. The salesperson looked up the tires, confirmed the pricing, and scheduled my appointment for two days later. He also told me the tires would arrive the very next day. On the morning of my appointment, I called the store to confirm they had been delivered. Without verifying anything whatsoever, the representative abruptly said, "Tires come in around 10 or 11 o'clock. Call back." I managed to stop him before he hung up to explain that my tires were supposed to have arrived the day before. He checked my information, acknowledged that I was correct, and then informed me that, for some reason, they never arrived. He suggested I come in after that day's shipment. I arrived that afternoon only to be told... they still hadn't arrived. The manager called his supplier and reprimanded them for the mistake. Please keep in mind that I had made special arrangements around the appointment they had scheduled. Later that day, I called again to check the status. The manager confirmed the tires had finally arrived. When I told him I'd come back to have them installed, he casually informed me, without an ounce of urgency or any apparent appreciation for the inconvenience, that they couldn't install them that day. Instead, he said he could "try" to fit me in the following evening. That was the moment I knew this review was writing itself. I returned the next day for my 3:00 p.m. appointment. My vehicle wasn't taken back until well after 4:00, and the installation wasn't completed until sometime after 5:00. Now remember that "out-the-door" price I mentioned earlier? The service advisor presented me with a bill that was nearly $200 higher. Naturally, I pointed out that their own website showed a different price. The manager walked over, visibly annoyed, and told me he would "give" me the online price, but claimed the internet pricing didn't include taxes because, according to him, the website had no way of knowing which state the purchase would occur in. Jesus Christ. Even the salesperson standing there looked like he couldn't believe what his manager had just said. I calmly explained that the customer selects the state during the online purchase process and that the Tires Plus website clearly itemizes every charge, including sales tax, in the final "out-the-door" price. Finally, I thought we had reached the end of this saga. Not quite. When I walked outside, my vehicle was sitting in a public parking space with the doors unlocked. I asked one of the employees what their protocol was for locking customers' vehicles after service. His response? "There's really no rule." So... there you have it. A fully functioning SH!% SHOW!!!!! I'm glad this is over! Not so fast. While driving home, I noticed that my digital tire reading was showing insufficient tire inflation levels. (You can't be serious!) The simplest thing that they offer as a professional tire dealer cannot be inaccurate! So, I gave it a day to recalibrate, and lo and behold... the "professional techs" missed the mark here as well. Recommendation level: Not even if Jesus Christ Himself were the manager. I chose two stars in lieu of one star because my interaction with the initial rep was solid, and the price was the best in the area.

I 100% am not coming back to this location I will stick to taking my car to get services at the…read moredealership. My wheel felt a little shaky so I decided to stop by this place since I was driving pass. Front desk guy was being passive aggressive with some of his remarks. Then when I decided I didn't want to get an inspection it took another 20 mins for him to bring my truck out. I'm the only one here and can just see them causally having a conversation in the garage while the front desk guy told me to wait outside. I don't understand where the disconnect is but I will settle with driving to California Maryland to do anything with my girl next time. UPDATE: 20 mins later now I have no oil I guess that's what was going on.

I was in and out. I came in at my scheduled time and they started the work right away. 45 mins…read morelater, I was ready to go. The lounge is small but quaint. Offering water and coffee. Customer service was great. I think I found a great place to take the Audi and the BMW. The oil change was half the price what the Audi dealer charged me!

Many generation 3 Toyota Prius owners are probably familiar with the issue that this model has with…read morepotential head gasket failure. Finding repair shops that are competent in maintaining these vehicles, without breaking your budget can be challenging. My Prius Plug-in has a little over 91,000 miles now, and I want to be proactive in staying a step or two ahead of any issues. The repair guys at Apex Auto Care (Located in Waldorf, Maryland) are an outstanding resource for Prius owners (and other vehicle models too) in this regard. They're astute with the uniqueness of the Prius Egr system, and make repairs seem almost routine (despite the complexity). They walk you through the repair process, and even share images of the working area of your vehicle for context, in real time. Their prices are very fair, the facility is clean and organized, and they're located in Southern Maryland, which is very convenient for me. I used to travel to Northern Virginia for competent Prius maintenance for years, but since learning about and soliciting Apex Auto, that's no longer necessary. Anyhow, ask for Bob Beavers. He's the man!