Rachael was so awesome and welcoming! She did an excellent job on my tan for an even I had the next…read moreday!! I will be returning and give referrals to friends and family She was very timely and professional

I haven't had a facial for over a year as I just could not find time as a new mom. And let's just…read moresay, my skin suffered. I was nervous about trying out a new place as my skin is sensitive some times. I saw that this place had a special "scape off summer." I had the best experience with Frances, she was very friendly, professional and informative. My facial was very relaxing and thorough. She took necessary precautions as my skin is sometimes sensitive. She evaluated my skin and informed me of what would benefit my skin. I will definitely be returning for another facial. And I recommend this place.

My first time at the Hair Salon at Alvea Spa at Trilogy. Had a great experience! Loved the Spa…read morevibe. Maddie was my Hair Stylist. She was extremely friendly and knowledgeable. Very attentive and placed great emphasis on how I was doing. I had a partial highlight, gloss and trim. Very happy with the results and made another appointment.

I went for the very first time and got an 80 minute massage and 80 minute facial. If I was basing…read morethis only on the facial, I'd give five stars without hesitation! Christy-Lynn was fabulous!! She made me feel so comfortable and relaxed. The massage however... not enjoyable. I asked for medium pressure (didn't want to leave in pain but didn't want to feel zero pressure either). I feel like I was only being lightly rubbed versus massaged. From what the front desk person said, that's all this girl does is light pressure... wish I would have been asked / told when I set the appointments over the phone. I believe the therapist's name was Alyssa- very very kind but not meant for anyone wanting to feel any kind of pressure. Overall, very clean place but I wish the lounge area was a bit more relaxed... loud talking ladies so it was hard to relax before and in between my sessions. I do plan to return though.

Go see Anita!! She was informative and helpful in every way possible. Great scheduling process and…read morefriendly staff. Love it here!!!

They have no corporate office phone number or email. Claim scottsdale is corporate office but they…read morerefer you to an email that doesn't exist and say they do not have a phone number for corporate office but They can't answer billing questions or accept cancellations. So you are stuck. Too bad as their staff and treatments are good but something isn't right

I had an incredible facial by Trissa! I had not had one in a decade and this made me certain that I…read moreneed to add this to my self care routine. Trissa treated me to high quality products, a relaxing and effective treatment plus an incredible upper body massage! I loved the experience so much that I bought a gift certificate for my son's birthday gift, which he redeemed and also loved! Great experience -- we will be back soon! ‍

"My facial with Trissa was absolutely top-notch. Her suite is quiet, relaxing, and beautifully set…read moreup. The products she used felt amazing, she was easy to schedule with, and she started right on time. I'd definitely recommend her to anyone looking for a great aesthetician in the area."

I just met Dr. Cynthia and had a special rejuvenation treatment done by her!…read more I really found her to be VERY knowledgeable about the special treatments that (quickly) rejuvenated my skin. She explained how the treatment will continue to build collagen & elastin over the next 8 weeks. She provided post -op instructions verbally as well as Next Steps for best results. She's also very gentle! No pain during the procedure, no bruising... nada! It only looks like I lost 10+ yrs off my face. I'm so happy and recommend Glow Method in Surprise, AZ.

It is very sad to know that a business conducts themselves this way but here we are. I had…read morescheduled to get the lipo service at my first consultation. During the consultation I was of course asked for my medical history which I provided I let them know I had fibromyalgia at that time. (it is not the owner or the manager in the room with you during the initial consultation, so they are not fully aware of the information provided) I also opened an account through cherry which is a financial institution The Glow Method is affiliated with in order to pay for the procedure per their options. I scheduled my procedure for about 4 months in advance. I made several on time payments as directed. At my Pre-Op appointment I went in and discussed the procedure with Eliza and she advised me against the procedure due to my Fibromyalgia and how much it would hurt, which I was very grateful that she let me know at the time. (When I mentioned this to the manager later on, she brushed it off and stated she wasn't aware that this was the reason for my cancellation ) So I asked Eliza if I could cancel and get a refund for what I've paid into the procedure and she said it would be no problem. Well.. it was a problem. The Glow Method ended up refunding Cherry only a partial payment and they kept the rest around $1500. After several weeks of going in circles with Amber the manager, I was basically told nothing could be done to refund anything else as the Cherry account was closed and they were keeping the deposit of 20% of the total $7,500 which I was not informed about in any consultation (read the fine print ladies) Amber kept having me track her down to figure out what was going on which was incredibly frustrating. She just kept saying she's working on it... If she knew they were keeping the money, then why have me go in circles trying to contact them to follow up? The "transparency" they claim to have was not coming through. I guess the company must be in dire need in order to keep that much money for absolutely no services provided. At one point Amber even mocked and said, "well what do you want me to do give you a check? we don't have checks here at the office haha." This happened to a friend of mine a few years back where they also kept her $2000 cash and wouldn't refund it and that was not 20% of her total. (I had hoped I wouldn't go through the same thing I guess) So if you plan on getting a procedure of this magnitude keep in mind that you will lose any money you have paid into the procedure if you need to cancel, even if you were advised to do so.... This was an incredibly expensive "consultation" I guess I donated to a poor pathetic cause. Ladies there are so many other places to receive these types of services. Don't risk this amount of money on a company that responds in this manner when something comes up.. especially a medical reason. You just never know what can happen by the time your procedure arrives and you may need to cancel, you don't want to lose that much money.

I loved my first microdermabrasion experience. I was a bit nervous at first but my aesthetician,…read moreChris, was so reassuring. I am glowing!

DO NOT USE REGENA SPA!!!! They are mean people who are not customer service based. They are out for…read more$$$$$ and not helping anyone. So I had an appointment on Friday and I had to drop all 3 of my kids off early in the morning to make this appointment (had an important event later on that day), mind you this appointment was scheduled weeks in advance because I had this event coming up so l planned in advance. Dropped my kids off and went 40 mins to the location and the doors were locked nobody was there and nobody was answering the phone. Finally got through to someone and was told that they had canceled my appointment without my knowledge because the esthetician had COVID LOL. So I talked to the manger she apologized abs rescheduled me and told me that they would get me in and comp my facial for the inconvenience. Then they just called me one week before my comped appt is supposed to be and she tells me that the OWNER is only willing to give me 20% off now. They royally messed up my whole day and then promised to fix it and then took back their word. Absolutely horrible establishment. My mother and sister and a few of my friends I had recommended them to go there and they have. So not only will Regena Spa be losing me as a customer but many others and also whomever sees this Yelp review and google review I'll be writing next. Customer service is terrible which is probably why they have to put so many discounted services on Groupon to get people in there. The owner messed up on this one. Lol Let me keep writing more reviews all over!!! God bless. Wendi, the owner, who just replied to my review, that is a low blow because you know that is a LIE. You guys are now lying in your business to keep a bad review from looking bad on you. But yeah this review is for everyone to see now. Appreciate it. I'll keep spreading the word of what really happened so it's out there for the world to see. Appreciate it.

Ashleigh was awesome unfortunately I get the occasional skin tag , I dread removing them usually…read morefeels like someone burning me alive-not Ashleigh numbed areas for at least 10 minutes. It was a piece of cake-she will be my one and only skin tag remover! Thank you so much !!!

Enjoyed every minute here and Ashley was knowledgeable about procedure and explained everything she…read morewas doing while focusing intently on the job. Definitely going back there again and glad to recommend the salon And Ashley! Very reasonably priced too‼

First and foremost I was referred by my friends mom... so I called to make a appointment and I was…read moretold I had to pay a $50 consultation fee that would go towards my treatments. Never was i told I was gonna loose that money if I didnt get a package with them that same day! I paid it right away because I never had to pay for a consultation. I made the appt with the owner of facility i believe. She did discuss treatment options with me but I wasn't completely convinced with her recommendations then she started being completely RUDE because i didnt get a package, I am in complete disgust with the service I received from her. Also to reschedule she told me I was going to be charged an additional $25 on my next appointment which is mind blowing. Not worth my money or time beyond disappointment.

This place is so amazing! They use Real high quality products, and focus on what you need…read more I also had 5 star customer service all the way!! So I recently did a facial at this place and I absolutely love the before and after results. Everything was done perfectly and accurately to what I wanted and honestly I recommend this place to anyone who wants to look younger and feel better :)