Great people and and a great pharmacy, there local and very dependable …read more They can go from simple scripts to very detailed ones and handle them great

Ordering my aunt's monthly OTC & RX eyedrops from Abbie and Eric. Both are very helpful and…read moreefficient in assisting me. They respond immediately whenever I have questions or issues. Very good customer service I should say. Keep up the good work guys. It makes life easier for people that are sick and needing empathy/compassion from people like you.

Definitely a 5-star visit. Madeline made me feel so comfortable from the moment I walked in and was…read moreincredibly knowledgeable and attentive. You can tell she genuinely cares about the patients. Dr. Helm was thorough and professional. Highly recommend!

Dr. Helm is my favorite physician, and has been for at least 20 years! Not only is he extremely…read moreknowledgeable in his profession; he is as kind and compassionate in his care of his patients. His staff is very courteous and professional!

Let's start off with saying that new doctors have taken over the practice as Dr. Dhillon retired…read more They do split there time in half as they have another office in Glendale if you do decide to book an appointment with either of the male doctors. However if you see Mandy like I do, she is there all week, which I was glad she stayed on as I really didn't wanna find a new neurologist as she's really good at bedside manner, friendly, will answer all your questions and puts you at ease when you get your three month dose of migraine injections. The office staff has also made a few changes since my last review, which actually puts your mind at ease knowing they are making it easier for you to see your doctor, instead of getting a call saying they have to push your appointment back for whatever reason. Also if you park around back in the lot and walk through the doors, they are the first door on the left past the stairs. The waiting area is a little small, so it's best to just come alone unless you need to bring someone. They do have a bench outside the door that you can sit and wait if there isn't any room inside.

I absolutely love this place. Always so helpful and nice! Anna is my calm in the storm and Mandy…read morealways takes good care of me and makes me feel heard! Would highly recommend!

Dr Kim and Dr Nathanson are excellent pediatricians. Dr Castillo is an excellent, competent…read moreinternal medicine doctor. I wish the building had stairs that were accessible. They only have elevators and one broke down with my friend in it. There is a lab technician named Shannon who is the best at drawing blood! I didn't even feel it! And I've had my blood drawn several times!

I have been a patient at Facey for almost 30 years, but over the past 5-6 years it has become…read morenearly impossible to schedule appointments within a reasonable timeframe. At this point, it's almost laughable! Appointments (especially with any specialists) are now booked four months or more out. I scheduled a first-time consultation with Dr. Sofia Avitia for 12/26/2025. I made this appointment back in September! Then, on Wednesday 11/26 I received a call in the afternoon informing me that the doctor would not be available on 12/26 and that I would need call to reschedule. When I called them back on Monday 12/1 after returning home Thanksgiving vacation, I was told the next available appointment was March 6th!!! Keep in mind, I'm seeking this appointment because I'm having swallowing issues. So after scheduling in September, I now cannot be seen until March, which comes out to reaching a six-month window. This is exactly why I say the scheduling situation has almost become laughable and completely unacceptable. I went ahead and grabbed the March 6 appointment just in case I cannot find another doctor sooner, but given my symptoms, I have no choice but to search for someone who can see me within a reasonable amount of time. Considering the inconvenience, I expected at least some level of priority, but instead I felt like I was treated as if I were calling to make an initial appointment all over again. What is really going on at Facey? It is now almost impossible to make any appointment at a reasonable time. I honestly believe they will soon reach a six month scheduling window, which is crazy.

This ENT practice is owned by the husband, Dr Vadapalli, of one of the pediatricians at the…read morepractice we see for our son. This is who they recommended for a possible ear infection. The appointment scheduler started setting up a new patient profile, but midway through, I asked her to let me know what availability they had before we were added as a new patient. She said he could be seen this week, but Dr Vadapalli requires a separate hearing test before the first doctor visit, and if it's not covered by insurance, it can cost $250 to $500 in addition to the visit. I told her that makes no sense to do a hearing test before his ears were cleaned out, instead of after, because I'd want to know if his hearing was affected AFTER any wax buildup was flushed. I said I would agree to a same day hearing test, but wanted it done after the visit, because any wax should be cleaned first, and I'd want to know if we were in network prior. The policy was strict, but only with that doctor, so I asked to make an appointment with another doctor, instead, who wasn't available until next week. As she's completing the patient profile, I started reading through these reviews, so I asked to let me know if we were in network. I gave her our insurance information, and she confirmed we were in network for the doctor visit, but someone else would call me back to let me know if a hearing test would be in network. I asked her if they charged $250 instead of the insurance copayment, and she said they did not. After the new patient profile was completed, and we'd made the appointment, she said I had to give my credit card information. I told her I'd pay the copay when I arrived, but was not leaving my financial info. She said the card was needed to charge a $250 deposit, which would be refunded when insurance paid. I asked why she'd just told me they don't charge $250, only to say they actually do charge $250, and that she'd already confirmed I was in network. She said their policy is strict. I actually would be charged $250, before the visit. I cancelled the appointment. I have no idea how the doctors themselves are, but there are way too many red flags with their billing, and that required hearing test before blocked ears were cleaned.

I saw Dr. Saadat on 3/2/26 at the Valencia office. I was asked to pay for the services up front…read moreeven though I insisted on waiting for my insurance (Anthem) to process payment. I paid for the ear wax removal and audiology test as requested and was given a number for Keck USC Billing 855-532-5729, in case of billing issues. Within a week my insurance paid 100% of the services. I have been trying to get my money back since March 16th when I emailed customer service at Med USC with all my receipts and insurance EOB as proof of payment. I have made several phone calls and spoken to several reps and supervisors trying to get my refund to no avail. USC has stated that the SCENT billing department will not get back to them with the funds and to approve the refund. I have also left a couple of messages asking for a call back from SCENT billing department but have not received any calls back. I see now that this is a trend for this medical practice. Please do yourself a favor and seek for medical care elsewhere unless you're a cash paying patient. Also, I see now why they have so many openings and are willing to see you right away.

Essentials has truly been the best orthotic place in town. From the start, the entire team has been…read morenothing but kind, patient, and incredibly understanding throughout my prosthetic process. Michael genuinely understands my needs as a patient and provider. He takes the time to make sure everything fits exactly right and never hesitates to go the extra mile to ensure my comfort and confidence. Mayra has been an amazing communicator during this whole journey. Anytime I needed an adjustment or had a question, she was there to help and made the entire process feel easy and comfortable. Her support truly made a difference. I couldn't be more grateful for the care and professionalism at Essentials. I will definitely be recommending them to friends and family!

My Dr referred me here after my breast cancer surgery for compression bras/ prosthetic. The staff…read morewas absolutely professional & delivery of items was faster than expected!! Thank you so much

Both my husband I were able to get our hearing checked for free. Easy location to find.read more

I have been with Advanced Audiology (AA) for about 10 years. I have always found Strawberry…read morepleasant to work with and accommodating along with the rest of the office staff. SO much so, I also brought my mother here. I have always been happy with the Octicon hearing aids (H/A) I had been getting from them over the years. So why the low rating? In between my first and second set of H/A, I was asked to try the Starkey brand. I was not happy with their tonality/sound quality or functionality. So, I went back to Oticon. Last year, I was once again asked to try Starkey. Even though my last experience with them was not favorable, I was told they were the latest and were very good. I tried them. Once again, I was not happy even after the issues I had were addressed they did not sound as good as I was used to. The audio levels were constantly bouncing around depending on the room I was in. It was very nerve racking, a constant headache. I was then asked to wait a bit as Starkey was going to release the latest and greatest they had. Once again, they pretty much sounded and acted the same. When I would get on a phone call the room mics would triple in volume and drown out the caller. Calling the tech support, the choices were blaring or nothing. They were stumped why this was. Went back to AA, and was told the issue was defective H/As. They would order a new set. The new set arrived, the phone call issue was gone, but constant bouncing of levels and the poor balance of sounds in the room continued. All pre-sets were just terrible. I also tried to set my own audio levels, and the H/A seemed to have a mind of their own and would start bouncing around. After multiple trips to AA and phone calls with support, I was done with trial and error. I was then told I was now stuck with these H/A! The only thing that can be done was to keep coming back for tweaks in hopes of getting things right! Since I was never offered an alternative like Oticon, it was obvious they have now gone all out on Starkey. That said, I will now have to find a new audiologist because I will NEVER get Starkey again. Even worse is I now have to wait for the next window that my insurance will pay for new H/As, as my last allowance was wasted on the Starkeys that now live in a drawer! Luckily my Oticons are still working. My experience has been, after I got used to wearing H/As, I would put them on in the morning and actually forget I was wearing them. When I would put on the Starkeys, there a CONSTANT, NAGGING reminder that I was wearing them. Not for me. I am sure there are people out there, that love and swear by the Starkey name and that's great for them. I am not one of them. I need an audiologist that offers choice and not just one brand.

I can't say thank you enough for how great this practice was to me. Long story short, I got a small…read morepiece of metal imbedded in my eye on a Thursday day. Couldn't close my eye to sleep. Had work from 4am-1:30pm so had to deal with it until I got off. I made an appointment with another office Friday morning for 2:00pm. That office only had an optometrist available (not on ophthalmologist) and despite telling me they would be able to remove it, they determined they could not due to it being under the tissue and said I would need to wait till the next day to see the ophthalmologist. As soon as I left that place, I started calling around. Mind you it was 3:30pm on a Friday afternoon by now. After several other calls to offices with no dr's available, I reached Evergreen. Dr Sien was still in the office, and though not technically taking new appointments, offered to stay late to assist me. The Dr and her staff were friendly and were able to quickly, but thoroughly assess both my eyes (just to be sure I didn't have any hidden gems in the other eye). Dr Sien then removed the metal shaving from my eye. I didn't feel a thing. Metal removed. No effect to my vision. And all that after hours on a Friday afternoon for someone who was desperate to not have to go another sleepless night in that condition. Thank you all again.

Dr. Julia Sein is an exceptional ophthalmologist and retinal specialist, and I am incredibly…read moregrateful for the care she gave my dad when he was dealing with a retina issue. What stood out to me immediately was her attention to detail. Dr. Sein is thorough, thoughtful, and truly takes the time to look at every aspect of the situation. You can tell she genuinely cares about getting things right and making sure her patients receive the best possible care. She is also incredibly patient. She explained everything clearly to my dad and to our family, never rushing us and always making sure we understood what was happening and what the next steps would be. In moments that can feel overwhelming, that kind of calm and thoughtful communication makes all the difference. The office itself is spotless and very well organized, which also speaks to the level of professionalism she and her team maintain. Her staff is amazing -- kind, efficient, and supportive from the moment you walk in. Dr. Sein and her team made a stressful situation much easier for our family, and we truly felt that my dad was in the best hands. If you are looking for a compassionate, highly skilled ophthalmologist and retinal specialist, I cannot recommend Dr. Julia Sein enough.