Took my wedding band to Johnson's Jewelers after I lost two small diamonds. Very friendly and I was…read moretold the repair would take 2 weeks. I was pleasantly surprised that it took just over a week and received a detailed voicemail with the hours the shop would be open. I would definitely use Johnson's Jewelers again!

I would not recommend this place. The location is nice and they are one of the only places in the…read moretriangle that has a large selection of Seiko, and that is really it. I have been a recurring customer for over a year and have purchased watches and jewelry from them before. I recently took two of my Seiko dive watches to them for a service and repair and both watches now tell worse time than when they were dropped off and the bezel on one is completely stuck (it was working fine prior to me bringing them my watch). The owner insisted the watch was repaired, but it was not. I paid what I owed and will no longer be a customer of this store. I would recommend anyone to take there watches elsewhere for a service or repair

The quality of their work, fairness, excellent customer service cannot be beat! Best jewelry…read morerepair place by a mile!

"Absolutely amazing customer service! They were fast, professional, I dropped it off yesterday and…read moregot it back the very next day. Great quality work and definitely worth it. Highly recommend Treasure Isle!"

i'm so happy that I chose this business to resize my ring. It was a complicated job and she took…read moreextra special care of my precious ring. Plus, it's a small business and it's great to support a small business

Amazing customer service! My chain and pendant was shipped fast! No comparison to big box jewelry…read morestores. Highly recommend!

No sightseeing here, no massive cases of the same stuff everybody else buys. But over the years…read morethey have done really nice custom work and repairs, and excel at helping you create that unique piece that is your vision.

A darling operation. Experts for sure. A blend of intent…read morelistening, salesmanship, and detail oriented service. Smoothest business around.

Amazing service! I came in for help cleaning a watch for a gift and they did a great job, were…read moreexceptionally kind, and had great service!

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 3 Location: 3 Decor/ambiance: 3 Customer Service: 2 Probably one of the oldest pawn shops Downtown RDU. Decent location if you are walking. If you have a car prepare to pay for street parking or pay for a parking garage. Sometimes you will find them on free parking days. The location is in the middle of town. The prices of some goods are the same of what you find in the stores they come from. I'm not sure how people buy the items thinking they are getting a deal. I saw used musical instruments and gaming consoles going for the price brand new one were. Sad to say, I stopped by on a search for a new piano. After lurking around the store for about 15 minutes, I can honestly say out of at least 9 people working not one person greeted me throughout my searching experience. No one asked if they could help me or nothing. And no, out of 9 employees at least 3 were standing around talking to one another. Oh well... maybe next time.

Kind, helpful, and quick! They helped me out with multiple items I brought in for repairs and I had…read morea lovely chat with them while they completed the repairs and cleaning. Super knowledgeable and nice to work with!

Amazing people They are the best and most reliable people I have ever dealt with. They have fixed…read moreand created the most amazing pieces for me.. honest, down to earth and always willing to access and give you an honest opinion.

First of all, I would give zero stars, but everybody there was understanding and communicative…read moreEXCEPT the "head" jeweler with "40 years of experience" (which he gladly gloated about when we showed him the ring / told him another shop didn't feel comfortable resizing the due to being a tension setting). Not mentioning names so I don't get my review flagged, but S.E. is either the Grinch incarnate or a merely a small, angry man... either way, the ownership is too complacent or lazy to do anything about it. My now fiancee and I brought her engagement ring there to be resized after being recommended to do so from the store we purchased from. Their website mentions "most resizing done within an hour", so we figured we would give it a shot. Upon arrival, as mentioned above, the jeweler saw it, and gave us a time that it would be complete by, "give me a couple hours", cool, we can walk around the mall, eat, kill time. About 15 minutes away from the time we were given for pickup, seeing as we were walking right by the store, we decided to check and see if it was done. We arrive and ask, and the jeweler scoffs "it will be ready closer to when you were told it would be ready". We explained to him we were told 3pm, and currently it was nearly 2:50pm. His reply? "I guess I better get started on that then". We are in no-rush, so we tell him okay, and that we will go next door to the restaurant there for a couple drinks and a snack. Before we are even finished with our single drink each, and a small plate of wings, he is in the establishment schmoozing with other bar patrons. We then return to the store and, thankfully the ring is done. We look at it, and well, it's good enough, but we've been in the mall around 6 hours at this point. I explain that I had planned on proposing that night, and while I appreciate the quick turnaround on this type of job, I will likely be bringing it back to have it corrected and returned to as close to it was when we bought it, to which they agree is fine. That Sunday, about 2-3 days before Christmas, I return with the ring. I am discussing with the jeweler that, for as confident as he was, this (small) resize does not exude "40 years of experience" and I would like him to correct that and fix the issues with it. Issues being, when resizing, he did not cut evenly or did not bend it in evenly causing the settings to basically be lopsided when the ring was on the finger, the diamond itself was far looser than when we brought it, and, worst of all, in resizing, he added metal to the tension setting as it had opened up a little. This metal not match, nor look consistent with the white gold on the rest of the ring, it was not built up, nor sanded enough to not look like a sack of potatoes (shown in pictures). He agrees that it isn't his best work and will fix it up for us. I proceed to ask him about when he thinks he'll be able to work on it / general timeframe, as once again, I know it's close to Christmas. I mention it's not a huge rush and I don't want him to think I'm rushing him, as that may have been the case initially, causing him to perform less than stellar work. He mentions "It'll be done Wednesday"... puzzled I reply "Oh, on Christmas Day? You're not taking the day off?"... his response "I'm f-n Jewish, I don't give an f about Christmas, I'm going to work and make some cash". Somewhat shocked by the delivery, but hey that's his choice to work Christmas, I smiled and nodded and left the ring with him. Christmas passes, it's Thursday so I am expecting to get a call that it's ready. Nothing. Towards the end of day, I call. One of the other staff members goes to look and then informs me he can't even find the ring, and he would ask the jeweler and get back to me. Doesn't get back to me. Now it's Friday evening, I call again. "It's on the bench ready to be worked on. It will be ready for Sunday". Sunday comes and goes as we traveled to do a late Christmas with my fiancee's family, no call Sunday. Monday we return, later in the day, figuring we would give them a final chance to rectify the situation. We get there, the ring is still on the bench and has yet to be started, and to boot the jeweler isn't there. The nice woman at the counter tells us that she thinks he just went to grab a quick bite or use the bathroom but should be back soon. We wait around, and he finally returns, and it STILL hasn't been started. There is finally some back and forth, a bunch of excuses, and I ask for the ring back. "I guess you want your money back to?" "Yep, thanks for making that so easy'. I then mention that if it can't be fixed, I will hold the business liable for refunding me the cost of the ring itself to get a replacement. "Sure thing buddy!" as he hands me a business card, with his personal number written on the back with "text". Would 100% avoid this place if you want anything other than cheap/theater jewelry fixed lest deal with this payaso.

Many years ago I brought my moms ring in to get resized for myself, excellent service then and just…read morerecently I brought in an engagement ring to be sized down (10k gold). Again, excellent customer service and workmanship. I'll never trust anyone with my jewelry needs except Treasure Isle. Added note: in the past when I worked as an optical manager, I would send patients with metal frames to Treasure Isle. None of our customers ever had anything but great things to say.

Larry is incredible. He does repairs and custom design and is absolutely a wizard or a genius (or…read moreboth) I'm sure of it! I wish more people around the RDU (or the state, or just the country...) knew about him - I mean seriously, "Certified Master Jeweler" since 1997?! I had no idea this was a thing and I can see EXACTLY why he's certified. He blew me away. Quality of repairs is impeccable. I can't even tell where my chain broke, it looks brand new!!! He wasn't afraid to be honest and tell me what he recommended based on how much I wear my necklace; I learned so much just from this one visit. I truly appreciate how awesome Larry is and Virtuoso will be my ONLY jeweler from now on (I live in GRAHAM an hour away and work in Apex, insane I know). He's worth every single penny though knowing how much I can trust him with anything I leave to him from now on. Thank you SO so much Larry. I can't wait to start some custom pieces with you!!!

It didn't take me long to realize that being a master goldsmith isn't just about working gold into…read moresomething beautiful. It's also about working with jewels and precious metals to create one of a kind pieces. More than jeweler, a goldsmith learns and works with, the properties of the metal and the stones. Apex Peak Fest gave me a chance to stop by Virtuoso Jewels, a shop that's been closed during my other visits to downtown Apex. There, in a small shop upstairs I found a working studio -- there was no doubt about it -- the tools, the hammers, the workbench. Everything from this goldsmith, Larry, is done in the shop, the design, the creation and, should it become necessary, the repair. He has several projects working at any one time. There are three small display cases of work, two are his, a third is from Sheila, another artist who creates unusual pieces replicating old techniques. The cases displayed, among other things, a gorgeous opal and tourmaline pendant and for me, some wonderful black pieces I later learned were blackened silver drawn with gold. I never really considered how beautiful silver could be when it's tarnished, although mine doesn't blacken on its own nearly as perfectly as this. Still, it was a good reminder of appreciating something unusual.

My children bent my wedding ring ALL out of shape and I was struggling to find a good jeweler who…read moremay be able to fix it. My husband purchased my ring from Macys over 10 years ago. After some fb recommendations to just head to the mall and macys telling me it would take 4-6 weeks for just a price estimate and they would have to send it out... I found this place and man. The gentleman helped me immediately. He took one look at my ring. Walked around back. Heard a few ting ring tings and it was good as new! When we asked how much? He said nothing just come back and see me. I was floored. We will definitely be back for my next piece of jewelry!!! No more big box corporate places for us!

2/18/23: I got a Valentine's gift from here that my bf ended up taking back. I saw some other…read morethings that I wanted but couldn't make up my mind. So, the nice owner gave us a store credit. I had fun with the owner trying on rings & I really plan on going back to purchase one soon. He offers layaway at very flexible terms. I recommend them if you're looking to buy something nice for yourself or loved one. He will work with you.

I loved my wedding ring that I purchased in CA but didn't like the fact that it was set in white…read moregold since I didn't realize there would be ongoing maintenance with it requiring rhodium plating costing me $50-$75 each time. I couldn't justify having the exact same ring re-created in a platinum setting. Then a few months ago my ring got so thinned that it broke through. Ugh! Now I was in a position where I needed to make a decision. I went onto a local Facebook Mothers forum to ask for advice for a recommendation for a reliable, trustworthy, reasonably priced, does good work jeweler as we were fairly new to the area. After doing my research and reading the reviews, looking online at examples of the work of different jewelers, I decided to contact Stonehaven in Cary and made an appointment to meet with Ron. Our first conversation was comfortable as I explained what I was looking for and he started to sketch some ideas. I could tell immediately he knew what he was doing and he verified that by letting me know he'd been doing this over 20+ years. I had my two young children with me and Ron was so kind and patient with them during our visit which just made the experience even better. I came back to Cary a few weeks later for a follow up appointment to request some adjustments/changes and two weeks later when I received my final ring I fell in love all over again. Ron did an amazing job and was able to put my vision to reality. Thank you Ron for making my 10 year wedding anniversary and Mother's Day gift (wrapped in one) wedding band reworked, something I'll cherish and enjoy for years to come. You did a fantastic and high quality job. Highly satisfied customer. Rebecca P.

We recently hired Stonehaven to make some custom rings that we had loosely designed ourselves. The…read moreowners met with us and helped us refine the design, eventually making a computer mock-up of what the rings would look like. When we approved that, they crafted the rings, and when we picked them up we were stunned with the quality! The rings are gorgeous, and the people here were super friendly. We will definitely go back if we have similar needs in the future. Thank you for a job well done!