Amazing quality of care. Incredibly thorough. Dr. Wertlieb was incredibly knowledgeable and caring…read more Staff was wonderful from the minute you walk in the door until you leave.

Great staff, excellent care. Dr. Wertlieb is fabulous. I'm glad I found them, and I don't live…read moreclose but I'm happy to make the drive anyway.

Dr Chung is an awesome eye specialist. I took my Mom to Dr Chung for several years to get eye…read moreinjections for macular degeneration in both eyes. Dr Chung helped my mom to continue to see all the way up till her 95 birthday. Dr Chung is very personable and kind, a great doctor!

My husband and I have been seeing Dr. Chung for years. First, my diabetic eye issues (torn retina,…read moremacula degeneration, etc.). He has kept my eyes in good shape. Second, My husband, unexpectedly, tore his retina. I took him immediately to our regular eye doctor and he called Dr Chung, who was in the parking lot on his way home. Dr. Chung didn't hesitate to see my husband and performed emergency surgery. To make a long story short. My husband has regained his 20/20 vision. Dr. Chung said that doesn't happen very often. We, of course are very grateful to Dr. Chung. He is an excellent Dr. and not one to rush. He is very thorough. His staff is wonderful and very accommodating. We would recommend him to every body. Jim and Jane Curran

If your looking for the best in Ophthalmology in Laurel, Look no further than Retina Care of…read moreWashington.

I purchased two pairs of glasses here just five months ago. Recently, the Flexon frames started…read moreseparating where the lens rim meets the hinge. When I returned to the store seeking repair or replacement, I was informed they only provide a 30-day warranty on all purchases. I pointed out the manufacturer's standard 1-year warranty, but the staff replied that because I did not purchase the store's extended warranty, I would have to pursue the issue directly with the manufacturer. Be warned: this store explicitly does not stand behind the quality of the products they sell unless you pay them an extra fee. If you want support or service beyond the first 30 days, shop elsewhere.

Condescending, and Unprofessional Experience…read more I had a terrible experience at MyEyeDr in Burtonsville, MD. The optometrist I saw was rude, disrespectful, condescending, and arrogant from the very start. My exam began thirty minutes after my scheduled appointment time, and because no follow-up information was retained from my previous visit, I was forced to repeat my personal concerns out loud in front of other customers--an uncomfortable and inappropriate situation that showed a clear lack of professionalism and discretion. During the exam, she actually pressed the eye machine against my face, showing a careless and dismissive attitude toward my person. What made it worse was that she behaved this way in front of my daughter, which was both humiliating and upsetting. Instead of treating me with courtesy and respect, she acted as if my follow-up exam was a personal inconvenience rather than a professional opportunity to ensure my prescription was correct. I left feeling disrespected and deeply disappointed. No patient should ever be treated this way, especially in a healthcare setting. I will never return to this location and do not recommend this optometrist to anyone who values professionalism, empathy, or respect.

My 77 year old mother is a patient at the office, she likes the Doctor. I called about getting a…read moreform filled out for her eye exam, the office charges $25 to complete a simple form. I didn't call for medical records, just 1 sheet of paper. I spoke with the first associate who explain to me that it was a fee that MVA charges (which is not true). I spoke with Julie(office Manager) who came to the phone, no proper greeting & very dismissive. Of course, I paid the fee because she needs the form. Very ridiculous fee and to have a dismissive Office Manager is bad for business & very Unprofessional.

I have been going there for mre than five years. Dr Grundy is really nice, respectul and…read moreknowledgeable. Staff is nice.

Wow! I'm just discovering their Yelp!!!.. I've been seeing Dr. Kristine king since I was 18 & I'm…read more40 now, the customer service is always kind, patient and genuine including the staff. I would hands down no hesitation recommend her or her husband they both value their customers in every aspect. The office stays clean, keeps good magazines, very thorough with the patient care and treatment. I've never had an issue except when they retire because I know nobody will be as wonderfully genuine and knowledgeable and honest as this office across the board have been!

I trust these people with the the thing I fear losing most, my eyesight. Always in great hands, no…read morematter the staffer.

I was 15 min late to an appointment which I thought I was actually 15.min early too…read more Stood for several minutes watching people in office chit chat with each other. When they finally came to the door I was told or you missed your appointment we can reschedule you for next week! I asked to ask the doctor if possible I'll even wait to have me fit in. She wouldn't even ask. Not sure why Costco has them their when they do not have Costco like customer service! Just my opinion

Tough to rate. I would give the actual eye exam 5 stars. I felt it was very thorough and complete…read more Excellent care from the doctor. The reason for a less than five star rating is for the other customer services type of things. The first text message to fill out paper work had an incorrect link in it. I showed up on time for my appt. but they were running about a 1/2 hour behind schedule. I was given a call to say that I would get an email to confirm my appt, but never got the email.

Third chance I gave this business, foolish me I guess. Every year it's something. Last minutes…read morechanges, long waits, repeated and egregious lack of communication. This year I felt hopeful. Despite switching my appointment last minute (one hour notice) to a remote visit because of the doctor's illness, the customer service was very good. I specifically noted that I had not been notified my contacts were in the previous year and she promised to contact me. A month after my appointment, I check the website. It says my contacts are not in and to give them more time. Finally I call the office. They take a full 24 hours to get back to me to let me know they are in. I pick them up and the bag is dated as arriving one week after my appointment and lists "first patient notification" for the same day. Nope. And no apology or acknowledgment of this ridiculous oversight and poor service.

This was the strangest experience I have had at an eye doctor, mainly because the entire…read moreappointment was virtual. I did not see a doctor except on a monitor online. The machine that measures the prescription was all automated. When I went to check out, the level of upselling and pushiness of the sales people in the office was a total turnoff and took a lot of time. It was almost like they wouldn't let me check out until they had a chance to offer me all these other options to purchase. I had to tell them firmly to stop, and that I was just going to buy the contact lenses that I needed. In addition, the doctor (virtually on the screen) referred me to an ophthalmologist due to a concern she had with my exam. I went to see an ophthalmologist elsewhere soon afterwards based on that referral, and the ophthalmologist could not even tell what the "MyEyeDr" doctor was concerned about - in other words there was no reason for the referral and no issue.