Publicly humiliated in front of witnesses in waiting room about my auto accident claim - hipaa,…read morehere I come. They took so long telling me how stupid and dishonest I am that I missed the appointment; then was invited to reschedule - when pigs fly! I'll never know if the doctor was worth the visit - too many rude, incompetent gatekeepers here.

I went in to Idaho spine and pain management and saw Russell Harmony twice for lower back pain. I…read morefound him to be very caring, the office staff were punctual in returning my calls, and it was overall a great experience. If you're looking to go somewhere where you are treated like a person and not a number this is your place.

Awesome doctors and staff. Dr. Shonnard took 35 minutes with me and asked plenty of questions. So…read moreknowledgeable and kind. Sara, on staff, is so helpful and always calls me back when she says she will. I'm sure everybody is wonderful-otherwise they wouldn't have been hired! :) Seriously, IPM &R is truly a godsend. Sure they are busy-but that is good. I look forward to my next appointment, I feel like they are family!

Dr. Adams is a TERRIBLE DOCTOR. He is only concerned with getting the patient out as quickly as…read morepossible. I had three knee X-rays taken two weeks before this appointment and Dr. Adams refused to even look at them. He should have reviewed the X-rays before my appointment began. Instead of being completely unaware about anything concerning my reason for being there. I reminded Adams several times about the X-rays during the brief office visit. As Adams prepared to give me a knee injection, I insisted that he look at the X-rays first. Adams got mad about that and left the room saying it would take 15 minutes to get the X-rays. Why not look at available X-rays? That is what they are for. I had enough of TERRIBLE DOCTOR Adams and left the office. I will find another doctor. I urge everyone to find another doctor.

I bought a Groupon for a massage for my husband for Boise Pain Management. The place is warm and…read moreinviting and very calming. Since I wasn't the recipient of the massage, I can't speak personally. My husband said it was the best he's ever received and made another appointment before leaving. Robert was very courteous and professional.

I starting going to Boise Pain Management in September 2013 and have made a huge step towards…read morerecovery thanks to Michael J. Plyer, ND. When I came to BPM, I could hardly stand more than 20-30 minutes at a time and could not do even the most menial of tasks without severe pain and muscle spasms. Fast forward 18 months and the pain is well-controlled and I am able to keep most of the muscle spasms at bay. My day-to-day living has improved and I believe that it is due to the therapy I have received from Boise Pain Management. Not only has he worked miracles on me, he is simply a nice man. I don't think you will find another doctor who is this caring and passionate about their patients. I highly recommend giving Boise Pain Management a try. I know I am glad I did.

I was receiving treatment here for a year. Some very helpful, others not so much. Next thing I know…read morethe doors are locked & they file for bankruptcy. No notice to their patients. Do your research before you pick a medical provider.

After years of back pain, multiple chiropractor, massage, and medical treatments and advise, I…read morefinally feeL like we might have a solution at Alliance with their more whole-body approach with therapy, medical, chiropractic and massage all working in harmony.

Dr. Vance is a wonderful physician! He cares about his patients. I wish he knew how much he means…read moreto me. Such a great doctor.

Ok, where do I begin?! Back in high school I was diagnosed with Fibromyalgia. I learned then that…read moremost doctors don't believe in things they don't understand; and they would rather insist "everything is OK" than take the time to figure out the mystery. So you can imagine my surprise when I met Dr. Vance. I went in for a small problem, and then quickly realized that he could solve the issues that I had grown so accustomed to I didn't even think they could be changed. That's right! I had given up on experiencing any kind of change with things like: energy level, moods, sleeplessness, immune system. Right away, Dr. Vance suggested we try tackling some of the bigger problems. I was skeptical, but had nothing to lose--so I said, "Sure, why not!" -Months later, I've got my energy back. -I don't get sick all the time--and if I do catch a bug, it's NBD. -I'm sleeping!! And waking up ready for the day! -I'm in control of my moods, instead of the other way around! ;) Dr. Vance uses a myriad of techniques to address symptoms. He uses lab reports as a starting point, but is more concerned about how the patient FEELS and FUNCTIONS than the numbers on a chart. Dr. Vance has educated me throughout the process, so I know exactly what's going on and why, and I know how to adjust protocols to fix any new problems. WHAT?! Dr. Vance explains information simply, without pretending he's the only one in the room smart enough to understand it! The facility is easy to find, conveniently located, offers plenty of parking, and the support staff is fantastic. Thank you so much, Dr. Vance! You're a Game Changer for your patients!

Gave me a diagnosis and meds- never physically assessed me- swollen joints, spasms, pain…read more(autoimmune)- wrote me oss as fibro and gave me drug that l told him insurance wouldn't cover. Just call, he said. 6 calls, no reply. He sucks and did not do an adequate assessment. No response when I emailed to complain and fire him. He did not seem to care for or about me.

I had moved from an area where I didnt have much choice in what doctors I saw. I have many health…read moreproblems which brought me to Boise. I got a pain management referral from wonderful Dr. Wilson. He sent me to Dr. Bretz. Coincidentally I had someone tell me he was kind and compassionate. Wow. That could not have been further from the truth. He was rude, I was very offended by him. He also just sat there w/ a blank look on his face telling me there was nothing he could do. He refused to perform any tests on me, to get to the bottom of my problems. He kept saying he wouldnt prescribe to me. Its a funny thing. I heard the receptionist tell the same thing out in the lobby to several others. I was given a drug screen first thing. However i never asked for opiates and certainly didnt expect them. maybe that is all he can do is prescribe. if you fit his criteria. he seemed to know evrything within a short physical. I want to know what is wrong w/ me and the best form of treatment. I made that clear but he said there was nothing he could do. No where else for me to go from here. No referral to someone else. He should not be in pain management. They wasted my time. I was expected to wait a long period of time. I also found the physical to be inappropriate with no attending female nurse. I could go on and on. So disappointed. Worst one I have ever seen. I guess some like him.....

This place is awesome! Dr Lavarias and Dr. Jorgensen have…read morebeen incredible have helped me in being able to recover and enjoy my life pain free. I have had a few issues this past 3 years requiring 2 neck disc replacements and now a L-5 S-1 fusion. They diagnosed me and explained all my options really fast. When I made my decision on what I wanted to do they got me scheduled in a very quick manner so that I wasn't in pain for very long. Dr. Lavarias is incredible with her diagnostic skills and Sr. Jorgensen along with Dr.Lavarias have done an incredible job on my surgeries. I recommend them to anyone who has an issue with their back or neck.

The worst experience ever !!! I stopped by just to get a prescription refill for my pain pills. I…read moretalked to Dr. Bob Pollman about 5 minutes, we talked about my trip to Europe..Then he asked his receptionist to call it to my local pharmacy.. No care of any kind was provided.. My previous doctor who unfortunately moved away was renewing my prescription once or twice a year.. It only takes few seconds and there was never any charge for it..So it did not even cross my mind to ask if this doctor is going to charge for it. Boy, was I wrong.. For about 5 minut conversation about my trip to Europe, Dr. Pollmann had the nerve to charge Medicare { I'm 78 years old } over $600 !!!! In my opinion this is a clear case of Medicare fraud. He did nothing for those $600 .. Medicare paid portion of it and he sent me the bill for the balance , $236 !!! I would strongly advise anyone to stay away from this place !! I'm filing a complaint with BBB and an Idaho Board of Medicine..I will also notify Medicare and ask them to investigate.. I want to know how the doctor justified $600 bill for doing nothing. I wish I have read the recent rewievs of this clinic !!!

I'm extremely disappointed with Direct Orthopedic Care. A year and a half after receiving…read moretreatment, I suddenly received a voicemail saying I was about to be sent to third-party collections. I had never received a single bill, letter, or phone call prior to this. No warning--just a voicemail threatening collections. When I called to resolve the issue, they told me there had been an error with billing my insurance. I had spoken with them last June about this exact issue and never heard anything back, so I assumed it had been resolved. I asked them to rebill the insurance, and they said no--because it was now past the statute of limitations to bill the insurance company. When I asked why I was never told this, they claimed they had mailed me five letters. I never received any of them. When I said that, they basically accused me of lying. The representative I spoke to was rude, dismissive, and completely unprofessional. There was no empathy, no accountability, and no willingness to help resolve the issue fairly. It was clear they just wanted to shift blame and be done with it. What's worse is that after reading other reviews, it seems like this kind of billing nightmare is a common issue at this place. Clearly, there's a serious problem with their billing department and overall management. It's a shame because the doctors themselves are great--but the front office and billing staff are awful. Every time I've visited the office, I've encountered rude, unhelpful staff who act like they don't even want to be there. I absolutely do not recommend Direct Orthopedic Care. Unless you want to deal with surprise bills, rude staff, and an office that refuses to take responsibility for their own mistakes--go elsewhere.

So happy with this place! Signed in, got right back, got…read morex-rays, met with provider (Paige) and got instant relief. Why can't this happen with all medical offices?

I don't understand how a pain management doctor can try to screw with me and prescribe me mood…read morestabilization meds when he is not a psych doctor, then talk to me, very condescending, at one point called me an idiot.

Last few years of Active Duty were tolerable with regular visits to James. Every couple weeks an…read moreadjustment, injection, occasional ablation, etc. I would go back for preventative pain management anytime. Thanks Doc and staff, all professionals. 100% top notch!