Came in as a walk in with a doctor referral, I didn't even wait very long, probably less than 15…read moreminutes with a packed waiting room so I'm not sure the order of how people are called. The room was packed already when we got there and only one person was called back before me. I deducted a star because the front desk people are not the friendliest and when I asked a question after my xray, I was treated like I was an inconvenience. Your saving grace was definitely the tech that did my xray, she was extremely kind and patient, very comforting during an already stressful situation.

I AM NOT A FAN of Radnet/Temecula Valley Imaging! I always seem to get the run around from them…read more Using their website to schedule an appointment may work ok if you have a annual preventative procedure, and if you can wait to have the procedure done. However, if you need an appointment as soon as possible, you have to call. The service over the phone is hit or miss, and mainly a miss. One person I talked to wouldn't look at the dates available unless I answered several time-wasting questions. I hung up because I was so frustrated, redialed the number and got another person who found me an appointment without asking me time-wasting questions. I needed an ultrasound to rule out a blood clot and the soonest they could get me in was at the end of September. After a call to my doctor's office to get them to revise the order to asap, and after several calls to Radnet, I was finally able to schedule an appointment for an ultrasound. As for this particular location in Murrieta, I give the ultrasound technician a thumbs up for the serene setting she created in her room. It was very zen-like. I wish we had more options to choose from in our area for scans. Radnet is such a disappointment when it comes to customer service!

I just came here to today 2/26/26 to have a CT scan. From the moment I walked in the ladies behind…read morethe desk were super nice and welcoming. However Maddy my technician who did my CT scan was the absolute best. I've never had such a professional, kind, supportive, informative lab technician who does CTs before. She even got me warm blankets because I'm always so cold. When it was done she helped me up and told me that my Dr will have the results back STAT. She made me feel comfortable and is phenomenal at her job. I sincerely hope that Maddy will be recognized and get the registration that she deserves. If there were more stars to give I'd give them all. That's how comfortable and kind she made me feel in a not so comfortable time.

Today when I went in for my MRI, the check-in process was very quick and easy, and I was seated…read morecomfortably. However, when the MRI technician came to take me into the room and set up the machine, she seemed very careless and not very attentive. She briefly asked what kind of music I wanted, then closed the door and left. I asked how long the procedure would take, and I was told fifteen minutes. Once it started, the noise from the machine was extremely loud and suddenly caused me to develop a headache. I simply endured it for the full fifteen minutes. When it was finished and another staff member came in to open the machine and help me out, I mentioned what happened. He told me that next time I should ask for earplugs. I responded that I hope there won't be a next time soon, as this is not something I experience regularly. In my opinion, patients should be reminded in advance that the noise can be very loud and that ear protection is available. This discomfort could easily be prevented. I feel the staff need to be a bit more attentive and considerate, rather than just treating it as a routine task and moving on. Patients deserve more care and awareness.

I had to come here for x-rays a few times. Friend and staff is extremely friendly and very helpful…read more The x-ray technician was very gentle with my injured arm and took time in adjusting it for each x-ray. The weight was not bad. Plenty of parking.

Had my first mammogram here and I was scared not knowing what to expect. The girls here were so…read morehelpful and nice and walkefe through the whole procedure. Not to mention they were very efficient and quick I was in and out in like 5 minutes.

I showed up at 6:30 for my 7:00 appointment. I was let right in the facility. The receptionist was…read moreso helpful and nice. I was called back for my MRI on time. The lady who conducted my MRI was so friendly and gave me detailed instructions. She told me exactly what was going to happen and made sure I was comfortable. Once my MRI was over they gave me a CD within minutes. My MRI report was posted online on the same day. It was excellent service. I would definitely refer this place.

Don't expect to be seen at your appointment time!…read more Doors don't open you need to ring a bell and then they let you in. This was very unusual and honestly useless but okay... Arrived about 5 minutes before my 4:30pm appointment. Checked in and was told to be seated. There was probably about 4 people waiting. At 5pm I got up to follow up and receptionist mentioned there was someone in the machine but based on past reviews this is a common pattern. I wasn't brought back until 5:50pm!! Plan to be there at least an hour and a half!

I was surprised to see so many negative reviews for Crown Valley Imaging. I have been to the MV…read morelocation many times, including three times in 2025 and another time just last week (Jan. 2026). I have been to the Newport Beach location a couple times as well. Every time I have used CVI, I was treated very well by the people on the phone making my appointments, the people that call a few days before my appointment with the screening questions, the front counter people, and most of all, the Technicians. In MV, I recently worked with FIORELLA, DARREN, YALILA and LAURA. In NB, I have worked with MOSES. Every one of the Techs has been very friendly and accommodating. They make sure I am as comfortable as possible and explain to me what they will be doing. Obtaining the imaging results is easy too, whether it be a disk or hard-copy. I understand everyone is different and has different expectations, but I can honestly say I have never had a bad experience at CVI and often choose to go there. CVI and most of the Doctors I see, share the same software that allows the Doctors to view the images and results in their office as soon as CVI uploads the information, so I don't have to get the disk and results myself and bring them with me to my next Doctor's appointment.

I visited this facility with a family member and was blown away by the service and experience. The…read moreradiologist was on point, professional, and bedside manner was 10/10. He was able to answer all my questions and ease anxiety. The front desk team was equally impressive and efficient. Check in was a breeze. Upon arrival, show ID, provide insurance information, fill out intake paperwork, and wait for your name. Pretty standard. Inside was clean and welcoming with a big screen tv for those who are accompanying the patients. One thing to note is that if patients want to grab a cd there is a $10 charge per cd. Just fill out appropriate papers, sign some Hippa releases and the CD with imaging will be printed and the report printed for you separately after the radiologist has seen the images and made the report. Reports usually take about a week to be ready. My advice: wait out the report, come back and pay the $10 to have everything done and printed at the same time. Hot tip 2: parking is free, easy, and super accessible. The location of CVI is first floor and depending on where you park, right smack in the front of the building if parking from Los Altos/Plaza side.

I was referred to Dr. Schwer by my regular oncologist because of the results of a cat scan. Dr…read more Schwer is a cancer Oncologist/Radiologist for City of Hope and I met with her to see if I would be able to have the treatment and I was! She is a very kind and intelligent Doctor and I would recommend her 100%! I'm happy that my regular oncologist Dr. Wade Smith sent me too her. I trust him with my life and knew that Dr. Schwer would be amazing. I feel like I am working with The Dream Team! Thank you God for putting these amazing Doctors in my life!

From the owner: Radiation Oncologist, CyberKnife Specialistread more

This place was perfect from the moment you walk in. I HATE…read moreto get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease.

From start to finish five star five diamond service .. I suffer from claustophobia and anxiety…read moreissues ..the staff calmed me immediately and did an awesome job .. thanks guys sorry I'm bad with names

Went in today for an MRI. Both Naomi and Trina were terrific! They prepped me well for the…read moreexperience. They let me know what to expect, how long it would take, and were very careful with inserting the needle for the contrast.

I booked a time for an Ultrasound for early in the morning through their scheduling system. It was…read morefar from the closest to my home but I got up super early and drove to this location. Upon arrival, I was told that I am not on their books for this morning or any day following. The only remedy on their part was an appointment 3 hours later in a location that was 40 minutes away from this one. UNACCEPTABLE! Stay far away from this business. I read some of the Yelp reviews and should have known then. If their office runs this way, I really worry about their "imaging expertise. AGAIN UNACCEPTABLE! STAY FAR AWAY! Giving this 1 star because there is nothing lower.

Shout out to all the staffs from this facility to assist my Mother from A to Z. She came here for…read morean MRI on Tuesday, they called the day before to remind us what we need to prepare, they even have us tips on how to find parking right up front instead of parking underground. Her appointment was at 10 AM, but we arrived a little bit after 9, and they set her up quickly because We did all the echeck in online. We thought we wouldn't be done until afternoon, but they were on point, they got the MRI done, then wheeled her out to another facility to do Xray, and the staff did all of it, put her on the wheel chair, came with her, then hauled her right back, so much caring and dedication they put in. Thank you so much for your help.