Would not recommend this doctor. Was told I had a minor problem with my shoulder and PT would help…read more I decided to go somewhere else for a second opinion because I was in 10/10 pain and I didn't think putting more strain on it would make it better. New doc told me to get an MRI immediately. Turns out PT would of worsen my torn tendon and I need surgery. Thanks dr. Parks for making me pay for an office visit of BS. You clearly do not care about your patients or don't know what you're doing. Not to mention you rushed me out and didn't seem interested in any of my questions. I would give 0 stars if it was possible.

We are very happy with Dr.Parks. My son broke his wrist 2x and Dr . Parks was very thorough and…read moretook great care in explaining everything that we needed to do to properly take care of his injuries. Staff was helpful and made sure we had proper paperwork for school. Would definitely return and recommend.

This is my first time attending physical therapy. The appointments are 30 to 45 minutes with 4…read morebasic exercises and electrical simulation. Every appointment I get different therapists. They are friendly enough. I do see some improvement in my symptoms. The therapists sometimes leave to do other things and take a while to return. So far it's okay.

Had 7 or 8 visits. Each time I had another physical therapy assistant working with me. Each of…read morethem asked me their own set of questions , each time they gave me different exercises and each time I got different advise. Though every assistant I worked with was a nice guy, but team work was extremely poor. I did not get any improvement, even worse , the range of motion degraded. On top of that , I was treated very unprofessionally by the front desk staff. I would say level of professional behavior of some staff members including owner is below level of floor. Owner of the business was not interested in the results my treatment, but rather in "who said what" . If you have easy case, you can choose this company, but if you want high level professional work, you better look somewhere else.

Dr Kovatis is mainly in the Paramus office. I've been seeing Dr Kovatis for an ongoing problem. For…read morethe last 7yrs. He has a great bedside manner. And he is so professional. Going to the Paramus office comes with a friendly greeting at the door. I like the whole experience. I would highly recommend Dr Kovatis. He will be the one who sees me through my next operation. When you go to the Paramus office you will see all of Dr Kovatis's awards. It's not too shabby. He has been the top doc for years . I was operated on by another Dr who screwed up my feet. And Dr Kovatis will be the one to fix it.

The doctors here are outstanding! You get quality care from personable Drs. They treat you like a…read morehuman instead of a number. I appreciate a doctor that has compassion and is working with their patient to get them back into the swing of things. I have spinal stenosis and it's been horrible the past few months. We tried everything including PT. PT actually made it worse. With that being said I am grateful to have a doctor that wants to get me better the least invasive way first!

They had a location in Caldwell that was never open, I was given a pack of sessions as a gift,…read moretried multiple to go and use them but the office was closed every single time. Now the Caldwell location closed and I can't be refunded for the 6 sessions I have remaining because "I was offered another location". Really quality stuff over here. Save your money and find someone better.

Called Options for rehab because from the building outside the facility looked great. Initially…read morehad some issues getting insurance information addressed with them and they were slow in returning calls. They only have a physical therapist on site on Monday/Wednesday/Friday so I cancelled my first appointment and indicated to them that we had selected a different facility with days and hours better suited to our schedule. Hours later I received a phone call from a completely different physical therapy office telling me that Options Rehab had given them my name and number and they wanted to book an appointment for me. I had not asked Options Physical Therapy to contact anyone on my behalf and had clearly indicated to them that I had already found an alternate rehab facility. I had also not consented in any way to them sharing my information. While they did not, to my knowledge, share anything beyond my phone number, which may or may not be a HIPAA violation, I still don't appreciate the fact that they shared any personal information. I called and calmly and politely explained that I was irritated and suggested that in the future they receive client consent before sharing information. Instead of taking accountability and simply apologizing, they said they didn't contact the other facility, did not share my information and didn't know how that happened. I asked if they thought I was making it up because I truly have better things to do with my time. That's when they got just a little snippy and dismissive. I should have checked reviews here first because I never would have called them in the first place.

I've been to a few different physical therapy offices, but wow this one exceeded my expectations on…read morethe first day! Annie, the branch manager was AMAZING. She worked quickly to get my insurance approved and had an appointment for me the next day. All the therapists were welcoming and created a relaxed environment. I'm looking forward to my next session!

The supervisor of the facility, Annie, is super rude to hang up the phone. She did not let me speak…read moreon the phone and did not listen to me. Repeated what she can't do and hung the phone up. I was shocked. First time ever a health professional treated and talked to me like this. If she listened, she would understand maybe. This is the way she behaved to a former patient who asked a few documentations.

I can't say enough good things about my experience at OASIS in west New York. From day one, the…read morestaff has been incredibly kind and welcoming, you never feel like just another patient here. The doctors are not only knowledgeable, but genuinely compassionate. They've taken time to explain everything clearly, answer all my questions, and never once rushed me through a visit. What really stood out to me is how they consistently go above and beyond to help whether it's following up personally, helping with forms, or just making sure I feel heard and supported. I am still facing rough days physically and emotionally due to my injury, and they always treated me with care and patience. This is a team that truly cares and it shows in everything they do.

The office is friendly as is the doctor I see. However, they never get back to me. I called three…read moretimes last week and also the week before and still have not heard back. Unfortunately I cannot continue seeing they are terrible communicators. Shame.

I was injured on April 30th, and my lawyer sent me to Redefine Healthcare in Paterson for…read moreevaluation. Upon getting to the facility there was no parking in the underground lot, so we had to park on the street which was a .25 cent for 10 minutes and no one in the facility had change for singles so we could feed the meter. We did eventually get a parking spot in the underground lot. I had to fill out paperwork and the assistants up front were very nice and helpful. I was then directed in the back where I was called in by a young male (assistant) who did not tell me his name. He questioned why I didn't come sooner to the facility, and I explained that this was the first appointment and had I gotten an earlier appointment, I would have been there sooner. He left the room and said the doctor would come in shortly. Enter the doctor who did not introduce himself and sat down. I had to ask him who he was, and he told me that he was Dr. Freeman. He wanted to know what happened and I told him. He then examined me and decided that since I was still in a lot of pain, physical therapy was out of the question or at the very least they would have done ice and/or heat. But he wanted me to get an MRI of my right arm before any therapy could get started. Dr. Freeman then left the room saying that he needed to get an authorization for the MRI. I was not told to leave, stay or anything. Again, the young male assistant opened the door and asked if had seen the doctor which I had. He said I could leave. At this point I was confused because I thought I was waiting for the authorization. Another assistant said that this authorization could take 7 to 10 days to get it. But she also said that I would have come back there for a follow-up after the MRI. I told her that I was not coming back to that facility and please book the next appointment closer to my home which she did. There was no way that I would come back to that facility even if it was just for a follow-up. So, we left. One week later, I called the facility and wanted to know if the authorization came through and I was told that I had to get the claim number for my case even though they had spoken to my lawyer the day of my visit. As you can imagine I was extremely upset and said I was not going to get the claim number because it wasn't my job. I did reach out to my lawyer who called them, and he got the claim number. Again, I waited for the authorization and so one week later on June 2nd, I called them twice that day and no one called me back. The next day, June 3rd, I called again, and someone answered and said that they should have the authorization by Thursday, June 5th. In the meantime, I asked the assistant should I call the claim representative of my car insurance to speed up the process. All this time, this should not have been on me to do the calling for anything since I had a lawyer, and this was an accident as I was hit by a car. I did call the agent claim representative and he explained that the authorization was denied because I did not do physical therapy. I told him in no uncertain terms that I was NOT instructed to do physical therapy but to have an MRI making sure that there was no tendon or ligament problems due to the accident which injured my right arm. He proceeded to call the facility and had the order reversed and I did get the authorization. In summary, I know all that was a lot but being in the medical field for a lot of years, this was totally unacceptable from the time the male assistant spoke to me as well as the doctor who did not even introduce himself to me. This doctor was very unprofessional and had no bedside manner. If this facility is for pain management and/or personal injury situations, there should be a better communication between patient and staff. Don't get me wrong, the facility was clean and very modern, but the staff apparently didn't know what they were doing or should be doing to ease the suffering of people who were in pain. If this is a pain management facility, they did not ease the pain but only caused more pain. I cannot believe that it took my five weeks to get an authorization for an MRI which I should have had at least within the first two weeks of the accident. I spent many sleepless nights because of the pain which could have easily been avoided if I had gotten the authorization sooner to see if there was any damage done to my arm. To this date, I am still in pain and do not have full mobility of my arm. I caution anyone going there to be very well prepared and ask lots of questions before leaving because no one tells you anything. The end.

Top-notch, medical care and helpful, caring staff. I've been going for several years for physical…read moretherapy and medical care, and I have not found a better place than tri-state health and wellness a must for any first responders.

This office caters to all your needs. From health to wellness, young to old, Doctor M. and his…read morestaff can cure it all! This location has plenty of parking with a shared parking lot in the back of the building. The staff is super friendly, and very helpful. They are also very knowledgable which is very very important. General Health Dietician Chiropractor Physical Therapy And more!