Good customer service. Very polite and respectful. Took…read morecare of us. Was looking for used tires and ended up getting new ones

I was in and out with a fixed flat on a Sunday in less than 15 minutes. Very reasonable price also.read more

Customer service was amazing! My new car came with an air pump instead of a spare tire, but I…read moremanaged to get a full-size wheel and tire here for less than the cost of a temporary spare online. Both the sales rep and the manager went above and beyond to make sure I had everything I needed, saving me a couple hundred bucks in the process. I highly recommend Discount Tire over the other guys!

Exceptional customer service -- truly above and beyond…read more The employees at this Discount Tire are absolutely awesome. They hustle, they care, and they genuinely want to help you out. Here's the backstory: I was driving home from work when my TPMS warning popped up saying my rear passenger tire was low. I pulled into a gas station to air it up, but it was losing pressure fast and wouldn't hold air. Since I drive an EV and don't have a spare tire, I knew I was in trouble if I didn't get it fixed immediately. Luckily, I remembered there was a Discount Tire just a few miles away. I was racing the clock because they close at 6 pm, but I made it there with about five minutes to spare. The moment I pulled in, a young gentleman named Ingmar saw the worried look on my face and immediately reassured me that they'd take care of me and get me in and out quickly. He grabbed a flashlight, checked the tire, confirmed it wasn't holding air, and got straight to work. What impressed me most was how far he went to help -- even though I wasn't in a bay and they were about to close. Ingmar looped in his manager, brought out a jack, jacked up my car right there at the air check station, removed the tire, did the dunk test, and found the culprit: a tiny staple. He patched the tire on the spot, inspected my other tires, and gave me helpful recommendations without any pressure. I was honestly blown away. He dropped what he was doing to help a stressed-out customer at closing time, and he did it with professionalism and kindness. I made sure to shake his hand, thank him, and get his name. This was hands-down some of the best service I've ever received at a tire shop. Because of Ingmar and the team here, I'll absolutely be back for my next set of tires -- and I'll be recommending this location to friends and family without hesitation. If you want a place that treats you like a priority and genuinely has your back, this is it.

I live at the beach, about 3 hours from Portland, having to take a friend to a medical appointment,…read moreI decided to call this place to get new tires. Amazing service! Tires feel great! And good price, especially compared to beach prices

I called Monday morning to schedule an appointment for a tire repair that afternoon. The service…read morewas quick, prompt and affordable! This is my first experience with Lovely Tire & Wheel (I chose them based on the reviews) for a slow leak on my tires. I waited, what felt like, less than 10 minutes and was told the problem, solution and cost! With the service and respect I felt there, I will definitely be coming back if I have any more tire issues!

Went in for my bronco sport for an emergency cv axel change. This was my first big repair so I was…read morevery selective about who to go to and I'm glad I chose them. Since then I have went to this location for everything including oil changes, transmission fluid change, tires. Thanks to Ernest and one of his top techs I'll be going to them for every repair and maintenance needs. It's rare that you find shops that actually care about customers and their cars. Quality service and excellent communication!

Paid GOOD money for tire installation and they didn't even have to unmount old tires, just install…read moreon to separate wheels I had. All seemed well at first but after I drove on the new tires, I had the classic symptoms of a wheel out of balance. I stopped back by to have them check it, and the manager immediately got very defensive and raised his voice at me that they already balanced them right and that I would have to pay to get them re-balanced. Well, any REPUTABLE shop would simply rebalance them but they refused without me having to pay again. I trusted them that it was done right, so I left, fairly intimidated by this manager. Well, I drove for a bit and it was still bothering me, so I had to pay ANOTHER shop to balance them, $84. Well guess what? ONE wheel was off by 1.75oz. I was in and out of that shop in 15 minutes but I wasted $84 and my time to fix what they should have done right the first time. AVOID this location, the managers ego may just cost you!

Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

"Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

These guys are super and stand behind their work. Door lock problem fixed but failed in two weeks…read more New fix at no charge, now perfect.

Made an appointment for 11 for a patch. Told me it's going to take at least 2 hours to get me into…read morethe garage. Got a text confirming appointment 11. Jerk at the counter told me "that's just the way it is" appointments don't always happen when you schedule them" Why make an appointment then?

I have taken my car to Gills Point S twice in the past month. First, to get a replacement tire for…read moreone that blew out while I was driving on the highway. The first shop I visited quoted an unreasonably high price for a new tire. Gills' quote was fair, and they mounted the tire and returned the spare to its nest in the trunk with skill and dispatch. Second, my car started telling me it needed service. Because it was fairly new to me, I didn't know what that meant. Gills took the l time necessary to talk with me about what was and was not needed. They were patient and understanding of my comparative ignorance of things mechanical. I recommend them highly.

Quote for tires was made quickly and was competitive, but didn't fit my time requirements.read more

The techs were so speedy and so kind, and I felt the pricing was very fair! We got a tire patched…read moreand then replaced in the span of about 2 weeks (bad luck with nails on the road ) and they were great both times!

I was so happy with this place. They were so nice,fast and have such reasonable prices. If I could…read moregive more stars I would. Thank you Double J.

Fast turn around on alignments service as well as great pricing. Provided post alignment data sheet.read more

I had them do some suspension work. A involved part from a reputable source failed, not at all…read moretheir responsibility. I was extremely satisfied with the response and repair. I had been pleased before, now I am impressed.

I don't even know if these people ever smiled a day in their lives. I made an appointment last time…read moreon the phone and the lady told me it wasn't necessary for next time. She was so flat spoken. Came in today without an appointment early in the morning and dropped it in the same spot as last time to be yelled at I think by a worker to move my car or something but I couldn't understand him because he sounded rude. Went to the desk and a man that had an absolutely expressionless face told me my car would be an all day appointment and I brought up that I was told over the phone appointments weren't necessary. Thanks frown lady. Anyways, the misinformation on top of the uncanny customer service I will only be going to this location for emergencies since it's close to home. Plus it seems they are short staffed and don't offer full service on your car. (: (: (:

I had my tires replaced here about a year ago. Today I got a screw stuck in my tire. Even though…read morethe shop was full up on appointments all day they still said they would be able to complete my tire repair. The team stayed after closing at 6 to make sure I could have my car back today. This team clearly cares about providing excellent customer service and going above and beyond for their community. I have a very important move tomorrow so it's very appreciated. Thank you!