I cannot say enough wonderful things about Dr. David and the Animal Hospital at Baldwin Park. My…read morecat Mateo (7yrs) recently had a dental cleaning and a tooth extraction, and from start to finish, the entire experience was exceptional. Every single person in the office was kind, welcoming, and genuinely caring. Dr. David and the staff took so much time to explain the procedure, walk me through what to expect, and patiently answer every question I had. Dr. David is truly incredible. He is conservative and thoughtful when it comes to extractions and treatment plans, always prioritizing what is best for my pet. You can tell he genuinely cares about animals and their quality of life. He did an amazing job with Mateo's procedure, and the results speak for themselves. Since this most recent surgery, Mateo is noticeably happier and more comfortable. His quality of life has improved so much, and that means everything to me. On top of the exceptional care and expertise, the cost was very fair, especially considering the level of skill, time, and compassion involved. Dr. David is an expert in his field and the best vet in Florida. He is Mateo's vet of choice I trust him completely with pet's life, and I am endlessly grateful for everything he has done for my cat. I am beyond grateful for Dr. David and the entire team at Animal Hospital at Baldwin Park. If you're looking for a veterinary office that truly cares about your pet as much as you do, this is the place. My cat means the world to me!!!

My wife, dogs, and I were just turned away from our appointments at Vetcor's The Animal Hospital at…read moreBaldwin Park. We understood our appointment to be at 2:30 pm for our two dogs and arrived at 2:15 pm. We were informed that our first appointment was at 2:00 pm and second at 2:30 pm. The office manager informed us that company policy required cancellation of appointment for which customers arrived more than 15 minutes late and that it would be "unfair to other customers" not to cancel our appointment. We had arrived within the 15 minute window and THERE WERE NO OTHER CUSTOMERS PRESENT! Further, she informed us that she was cancelling both our appointments and would not honor the 2:30 pm appointment for which we were 15 minutes early. BETWEEN OUR 2:15 PM TIME OF ARRIVAL AND APPROXIMATELY 2:30 PM TIME OF DEPARTURE, NO OTHER CUSTOMERS CAME OR LEFT THE FACILITY. Further note that these appointments were for simple blood draws and should have taken less than 10 minutes per dog. As a corporate executive, I understand the need for policy guidance for managers and staff. These serve to provide a consistent, positive experience for customers and, in this case, fairness not to infringe on those who were on time to their appointments. That said, we were not beyond the allowed corporate policy time and THERE WERE NO OTHER CUSTOMERS PRESENT! It is a manager's responsibility to exercise good judgment in the application of policies to balance the organization's need for profitable business with providing a positive experience for customers. What the office manager did was to militarize a policy to the expense of wanting/paying customers and Vetcor. Not once did the office manager or the receptionist say "let's see if we can work you in" or "we can't promise anything but let's see what we can do". They seemed to take pleasure in punitively attacking the very customers Vetcor relies upon for its existence. A 4+ year customer of Vetcor, I will not go back.

Sad to update my review…read more Charlie and I came here for years when Dr. Tony was the vet. We both loved Dr. Tony for his professionalism and passion for animals. Upon our last visit we learned Dr. Tony has since left the practice and we noticed a huge difference-- but I was open to giving the new vet a chance, thinking maybe he was having a bad day that day and it was just a bad first impression. This weekend, Charlie had a stomach bug so I took him to the emergency vet on Sunday. On Monday I called the vet office and asked if the vet could give me a call as Charlie was acting extremely lethargic after leaving the ER and I wasn't sure if this was normal or if Charlie should come into the vet office. I was told the vet would give us a call in the morning and early afternoon at the latest. I called back around 2PM as I still hadn't heard from the vet, and this time I was told he would be contacting us within an hour. The vet never called or reached out. It's just transparent to us that this new vet is not passionate for his practice and patients the way Dr. Tony was. Thankfully today Charlie seems to feel a little better. Almost all of our friends are directing us to GoldenHeart in Windermere. Excited to give them a try, but it's definitely sad to leave the office we've been visiting for years.

dr. callaham is the most humble ,amazing vet, his wife is the office manager and always had treat…read moreus with respect. i have been with them for 14 years and dont have a single bad thing that had happen to us. i love the way the care and treat the animals. highly recommended!

Soooo very happy with our new vet. The staff is amazing, the whole place is clean and cheerful…read more On our first visit, my husband showed up with our newly adopted cat (who had decided to destroy his carrier in ways I shall not describe here). The staff took the carrier and cleaned it up and lined it with puppy pads for the return trip home. How awesome is that!! We have recently adopted a kitten that was a rescue by one of the staff members. It's clear to us by the way things were handled that the entire staff here truly cares about taking care of our furry friends. They have helped us with our new fur babies and we really feel like they are always there for us during our transition and getting these critters good and healthy. Bless the entire staff here at Winter Garden Animal Hospital... and just know that your pet will be in very good hands.

I do not recommend this vet clinic and honestly I'm very concerned about the care and communication…read morehere. During a visit for my 11-year-old dog, I was by Dr. MacDonald that my dog has liver cancer with multiple tumors, congestive heart failure and that euthanasia should be considered. No biopsy or referral to a specialist was offered and I was not shown or walked through the ultrasound results. I was told no follow-up appointments were needed and was given euthanasia pamphlets. I left completely devastated. After the visit, I called the clinic requesting my dog's records. Because the file is under another name, communication had to go through that person. When we received the records, they did not mention cancer or the ultrasound findings. We were initially told the ultrasound recordings were not available. I had to request the records again through email and specifically ask for the ultrasound findings. Eventually, we received notes referencing a "suspected" liver or splenic mass and stating that my dog was vomiting which was not true. The notes also mentioned seeing a specialist if interested but this was never discussed during the visit. I also had major difficulties with my dog's heart medication. I was told that refills typically take 24 to 48 hours and that heart medications are usually expedited. Since refills cannot be processed over the weekend, we had to wait until Monday to call. We emphasized that this was a heart-related medication, were told the request would be expedited and submitted the request on 12/22 around 8:15 a.m. It took two days and a call from the office /practice manager before we could pick up her medication on Christmas Eve. Because of the delay, we had to go to VEG to get my dog's medication and she was in distress. Since starting the treatment plan we had to request because we did not agree to euthanasia, my dog has been doing great. She is eating, drinking, playing and going to the bathroom normally. We were referred to an internal medicine specialist and a cardiologist by another vet for a second opinion. The internal medicine specialist confirmed that my dog does NOT have cancer and walked us through each ultrasound finding step by step. We also have an upcoming appointment with the cardiologist. Our experience highlighted serious concerns. The first suggestion was euthanasia rather than further investigation. No referrals or second opinions were offered. Communication around records and critical medication was slow and inconsistent. While the staff may have had good intentions, this experience has been distressing and costly. My dog is doing well thanks to proper follow-up care but I hope the clinic takes steps to prevent similar situations for other pet owners.

If you truly care about your pet, I strongly recommend looking for another veterinary clinic…read more We had been loyal clients of the Animal Clinic of Windermere for over 10 years, but our recent experience was deeply disappointing and unacceptable. The clinic scheduled treatment for our dog and then canceled it twice. While we understand that unforeseen issues can arise, the way we were treated throughout this process was completely unprofessional. A staff member named Joe spoke rudely to my wife, and when I called to understand what was happening, the call was abruptly ended. When I called back, I was transferred to a manager named Mimi (we believe these were their names, but they refused to confirm). Instead of showing empathy or attempting to resolve the issue--which involved our dog being unnecessarily medicated twice--Mimi simply offered to send over our pet's medical history so we could go elsewhere. That information was never sent. After a decade of trusting this clinic with our pet's care, it's incredibly disheartening to be treated this way. Both our family and our dog deserved better.

I have been going to this vet for over 25 years. They have recently been sold to a corporation. I…read morewould no longer recommend them.

I've been taking my 8 year old Yorkie here his whole life, Dr. Qasim and his technicians are…read moreincredible! They are so caring and gentle, I actually started taking my doggie here on his birthday each year for his checkups because he genuinely loves coming to this vet! The technicians show you a full breakdown estimate of your charges before they do any work on your pet, so you're not surprised at the cash register. They always have very fair and affordable prices. After your pet goes home, they will call you the following day to make sure your pet is okay and to see if you have questions. Best vet and best technicians ever!

Our cat was seizing and losing consciousness, so we brought him at 10:45pm and were told there were…read moreno medical staff on site. We believe that he passed on our way, but they would not evaluate him to tell us he was dead. They gave us an address for an emergency vet 10 miles away, which took us 40 minutes to get there, so when we arrived, we were only able to talk about after care. If you are an animal hospital, please have a medical professional on site at all hours you are open.

We recently moved from Miami to Orlando and I was very nervous about switching vets after being…read morewith the same one for 10 years. From the moment we walked into 4 Paws Animal Clinic, I knew we made the right choice. Dr. Bert was amazing -- thorough, patient, and incredibly kind. She took the time to really get to know Diesel, performed a very detailed exam, and answered all of my questions without making me feel rushed. That level of care meant so much to me. I also truly appreciate how calm and organized the clinic is. Not having a crowded lobby full of animals made such a difference for Diesel, who tends to get very anxious in those situations. In the past, we would have to wait in the car until called in, so this was such a refreshing experience. You can genuinely tell that everyone there cares deeply about animals and has a true passion for what they do. My only downside was the pricing of ProHeart. I've never paid more than $180 for the 12-month ProHeart injection for my 89lb dog with my previous vet in Miami, so being quoted $350 felt significantly higher than what I was used to especially he weighed less at 84lbs. That was the only surprise for me that was very unfortunate and resulted in me having to switch diesel to TriHeart. Overall, the experience, compassion, and quality of care were excellent, and we're very happy to have found them in Orlando. 5 Star Service/Quality Care 4 Star for Pricing

4 Paws Animal Clinic is the cutest vet office I've been to yet! Our pup was due for some routine…read moreshots and our first visit was great! Our dog is a little anxious going to the vet after having to do the visits without us during covid but he seemed to be less nervous than other times. Dr Bert was super informative throughout our visit and didn't rush through any questions we had. She gave our pet his routine shots so quickly he didn't even realize what was going on. Loved that quick turnaround on the notes from our visit too! We thought it was overall a great experience. If you're looking for a new vet, this place is it!

I loved this Vet! They are extremely organized and friendly. I felt warmth as soon as we brought…read moreour dog in . We were on vacation in orlando when our 3 year old american bully started throwing up and not eating , they were able to fit us in and see her , waived the exam fee bc we were new patient's. I love the diversity here from the doctor's to the staff, it's refreshing seeing all cultures and genders represented at a small business. Foxy was not scared and was treated like the little baby she is , they made sure to put her on an IV and fluid treatment so she would be comfortable and hydrated on the long ride home. I also loved how much they kept us in the loop as far as pricing , what to expect in procedures, and calling a few times to check on her status after we left . I would definitely switch vets if they were located in Charlotte, NC . Most vets judge our dogs simply bc of their breed and look , this hospital was the complete opposite. Thank you for the service and after care instructions provided, our dog is doing well.

I was told my pets procedure couldn't be done here cause the doctor didn't have the proper…read morematerials. After them sending my quote they give me a call trying to schedule the procedure in the clinic I told them the vet told me she didn't have the proper materials/equipment to do the procedure. They tried saying they never said that even though my wife and I both left on the same page that we'd have to send my boy to a different clinic. I didn't like the improper communication and how they added a whole bunch of extra things to the quote knowing I only wanted the necessary procedures done. Seems like they were just money hungry and not to caring about what's the real purpose. I also don't like how they take your pet and do the check ups without you next to them made me super uncomfortable and I'm sure my boy felt the same way.

Everything: from stepping through the doors, to exiting after Rosa had her cardiac ultrasound done!…read moreSo kind yet professional! They made us both feel welcomed and were very gentle with Rosa: an 11 year old Pom-Chi-Poo having her first consult and chest ultrasound. I recommend them to everyone needing diagnostics for their fur babies. Sincerely, Cheryl & Rosa Kenlin

My vet recommended I come here due to my pup having heart disease. I arrived to a location at the…read morebottom of an apartment building. Inside the office is very clean, I was greeted and offered snacks and refreshments while I waited. Kali, who works alongside Dr. Bolfer, is someone I will always remember. Something about her demeanor and the way she cared for my Coolie made me feel safe regardless of feeling more scared as the visit went on. She told me she had a lot of experience and it shows. Thank you so much Kalia! Dr. Bolfer came in to do tests and speak with me, and he explained everything so that I could understand. The prices are pretty steep (but may be similar to other veterinary cardiologists--I'm unsure) and it was a roller coaster of emotions that day, especially because my pup left looking and sounding worse than he was when we arrived. They told me to visit the ER, to which I did (oh, my pockets..), but he's doing well now and that's all that matters.