Our dryer wasn't drying our clothes as quickly as it should, so we realized that the vents needed…read morecleaning. We'd put it off long enough. After researching several companies, we chose Duct Duct Goose. Ty K. and his father arrived on time on the day we were available. It only took them 30 to 45 minutes to clean the vent on the side of the house and inside our home, and to replace a damaged flexible aluminum duct near the dryer. Both men were friendly and efficient, and they offered a reasonable price. We're relieved that we called them because they probably prevented a fire.

Very responsive and scheduled us in quickly. They were very thorough, providing picture and video…read moreevidence of before and after. Communicated well, were very professional, and fair and upfront on pricing.

So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

I was satisfied with the cleaning quality. Most areas were cleaned thoroughly, and the team was…read morepolite and professional. A few small details could have received more attention.

He kindly explained well about the systems and provided us very nice cleaning service!read more

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

Very professional and gave me a great price! The business owner came himself along with 2 others.read more

Pretty good service by technician, offered to change out my filters which I ran to Home Depot to…read moreget after he showed me how dirty they were. Previous owners were not very clean and it showed. Definitely noticed better quality inside the home after the duct cleaning. They were up front about the additional costs of mold treatment in the furnace, however I ended up spending $880 for my service. For the price I paid, I did expect a better service than what I received. That's why this isn't a 5 star review, overall decent experience but at a price point that demands perfection.

They will charge you for two services and only complete one. I live in Atlanta. I paid for two…read moreservices for my air ducks to be cleaned the first service was completed and now that I am trying to schedule my second service I'm getting the runaround to first be told it didn't include two services and now to be told they don't service the area. This business is a scam and I have filed a formal complaint with the state as this business will not provide a resolution. Customer beware! You can't charge people for services in advance and then refuse to do them. I have all the messages to prove the package you sold me, now you claim you can't do the second service? Worst experience l've had ever with an air duct cleaning service. strongly encourage everyone to use another company unless you want to be scammed. ***update after owner posted the response. Jay I have your text messages. There is no confusion. I paid for two cleanings up front to get the advanced purchase price of $640. Now when I go to schedule my second visit you say sorry we now charge $450 per visit and you say "wow your over 50 miles away" well the miles didn't matter when you came the first time and took the funds. I paid for two cleanings you only did one. There is no confusion, there is just unprofessional conduct on your part. Now you have my number blocked and refuse to complete the second service after you cashed my check. It's been reported to the BBB & Attorney general as well as the text messages from you. ***

Great job!! Antoine showed up on time and was efficient and thorough! Thank you Antoine!read more

Antoine was responsive to my call to have my air ducts cleaned upon moving into my new condo. He…read morereplaced my punctured dryer duct and let me know the blower fan needed cleaning. He was fair about the extra blower fan cleaning which I wasn't expecting and gave me a much-appreciated cut on the regular cost. He was respectful, on time, and I will use him again!

Do not use this service and IGNORE their reviews on Facebook (which they control). They have poor…read moreratings by BBB as well as on yelp. We hired them to clean are carpets in our 3 story home. They had no coverings for their feet (I had to give them trash bags as they refused to take off their shoes). They had nothing to protect my hardwood floors from being scratched as they drug their hoses up three flights of stairs, so I offered a throw from my couch (they later grabbed another throw and used both to mop up residual water). They also damaged our floor boards as their hoses rubbed up against them. We sent them photos of the damages the same day but they said the damages could not be attributed to them. As for the actual service...way overpriced...almost $500 to do 3 rooms and our quote on the phone was $99 total! They were in our home for less than 45 min and every stain has reappeared! We asked for a 50% refund which they denied, offering to come out again...but I did not want more damage to my home. I strongly urge you to use another service as Clean Obsession was only obsessed with overcharging and under delivering!

Do Not I repeat Do Not use this company. They are ridiculous. They are unsafe, careless, and…read moreunprofessional. They've given my address and phone number to multiple people all calling and texting me asking for different amounts of money. The technician who came to my house was great. Then they begin telling me he's stealing from the company and do not pay him. They went further to say he was not supposed to be here they told him not to come. It was a mess. They called me 10+ times throughout the day. Hassling me from several different numbers for payment. Finally I just paid the technician. At least I knew he did the work and he did a good job.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!