we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

Service is great, fast, and efficient with a fair price I am happy to pay. I took my jacket in to…read morebe dry cleaned and it was ready the next day.

Their service is just awesome. I have a lot of dry cleaning and they get it done on time every…read moretime. Their communication service is top notch so I always know when my clothes are ready. Highly recommend.

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

I flew to GA to help my nephew with settling an estate. The house had been empty awhile and the…read morewasher leaked water onto the floor, items on the floor, the walls, and more - black mold set in. The mold was horrid. I sent a request via Yelp to CAT and Roddy showed up to give me an estimate. The finished job looks wonderful. The moldy floor was replaced, and so were the walls and all appliances put back together. I'm so grateful for the quality of service, professional employees and working with me from Texas.

Great job, very reasonable price, quick to help, thorough, clearly cared about making our home well…read moreagain. We discovered mold in a storage closet in our condo after a pipe upstairs cracked and began slowly leaking. CAT Recovery Services came up with a plan, gave us good advice, coordinated with our insurance coverage, worked us into their schedule, and took care of everything. Each member of the team was pleasant and supportive during what was an upsetting time. They were professional and took great care to contain the area they worked in so that we could use the rest of our home during their work. Highly, highly recommended! Thank you, CAT Recovery Services!

I had a small leak appear on the ceiling, no clear cause. One company came out and recommended…read moretearing out the entire ceiling to look for the issue. Aqua Flame traced the leak all the way to the attic and a likely faulty A/C unit, without cutting into any of the wall. They charged me nothing for diagnosing this issue and recommended we call an HVAC company. It was refreshing to know that Aqua Flame is not in the business of trying to sell you something for the sake of selling, but rather, they truly care about their customers and fixing their problems - even if it means the next call is to a different company.

I had a plumbing leak one evening after work and I looked online for an emergency plumber and found…read moreAquaflame. They were at my house in an hour. They stopped the cause o f the leak, calmed my nerves, because I was stressed, and scheduled a time to return the next day. They were very helpful throughout the process and communicated every step of the way. They gave me an overview at the beginning and checked in with me throughout the process. I had a lot of questions because I didn't know anything about plumbing leaks and water damage and I had never filed an insurance claim for my home. I appreciate the guys at Aquaflame!!

My loss was 2.5 years ago and it's still not 100% finished because as a senior its hard to do…read moreunplanned construction yourself. I basically defaulted Pro Fire after nearly a year.. They sub contract everything and then slow pay the subs. They had 4-5 project managers in rotation who rarely showed up. They would have a sub work one or two days and then nobody would would work for 2 weeks Or longer. Some of the work was really poor from lack of supervision. I had to hire several contractors myself to do their best to sort out the problems. The pack out and demo went well but then reconstruction is a nightmare. i think this was a good company years ago that lost its way as all recent reviews are poor while old irrelevant ones are pretty good.

profire spend tim/money remove my real review from google. put my bad experience here and hope to…read morehelp you avoid falling to their trap. 1. Ceiling is broken apart already after new installed while they are still working on my house other jobs. Worry about how long the other parts can last for their lowest quality work. The circuit breaker in washing room (close to the garage) keep jumping off while connect to charge my tesla in 10Amp(breaker is able to 20A) and my washing machine and dryer machine tripped if connected at the same time after their renovation on my house. Never use them. 2. Really bad in the past several years. Rule #1 for the potential victim still choose using profire, never give profire the authority to get the claim check from the mortgage bank or insurance directly. They will use your money to do their other emergency/close due work for sure. Then yours will be delayed and with the cheapest work you ever see. They show good sides to you at the beginning and get your trust and then will ask if you want them do you a favor to save your time by getting your authority to get insurance check directly from the mortgage bank or insurance directly. If you trust them and did so, you are their dead meat for sure. Below is the floor they finished! LoL 3. Insurance company refused to pay my house rent any more after 14 months because profire delayed their own work for half a year. Profire have to pay for my rent to get the rest of my check. With their license owner and general manager's push, profire still cannot meet the deadline (after they paid my rent for half year) and failed the city inspection. From here, you know how bad they are. The whole work itself is simple and the estimated time only taking half year from insurance and their PM. Profire failed the city inspection and my rental house time dead, My family have to live in hotel again just like we get another fire on my house. They argue their company is in trouble with another lawsuit in the past year. Wish Profire dead quickly and not hurt other families anymore.