I visited the Walmart at 900 Pleasant Grove Blvd, Roseville, CA to make a return for an item. I was only about 8 hours past the return deadline due to a difficult personal circumstance--the recent passing of my family member. Unfortunately, my experience at another Walmart location earlier that day was extremely disappointing. At the previous Walmart location on Lead Hill, I was treated rudely and felt completely disregarded when I explained my situation. I was told they could not assist me because the item had not been purchased at that particular location, and I was given no meaningful help or consideration. Thankfully, my experience at the Pleasant Grove Walmart was completely different. Walmart associate Bill and manager George were absolutely wonderful. They listened to my experience, took the time to understand my situation, and helped me with my return right away. They were kind, patient, professional, and genuinely understanding. After the experience I had earlier that day, their kindness truly meant a lot to me. Bill and George are excellent examples of what outstanding customer service should look like. I have never had such a positive experience at a Walmart in Northern California, and I would absolutely recommend this location to my family, friends, and coworkers. I will gladly return to this Walmart knowing that I will be treated with respect and care. Thank you, Bill and George, for going above and beyond and turning what had been a very difficult day into a positive experience. You both deserve recognition for the way you treat your customers! read more

It's a Walmart y'all lol. Plenty of parking, which is especially surprising on a Sunday. Use the app so it's easier to find things! They also have a whole section of skin care items. We went here because Ulta was closed by the time we finish dinner at 6 PM. Good prices here though so, all good. The only surprise and maybe a little bit of an issue depending on who you are is that the bathrooms in the front door closed but they have them all the way in the back of the store so I just said I'm getting my steps in! read more

Walmart Supercenter - Department Stores Near Me - Roseville, California

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Always find what I need. Even though they are remodeling still find what I need and a lot of new items also. read more

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Even though I wasn't able to find what I wanted, the store was easy to navigate and the staff were very helpful. I was looking for a certain album and, when I was uncertain if I was in the correct area, the staff were kind in answering my questions and directed me to the correct area. The bathrooms were also pretty clean. read more

I purchased 2 items online from Walmart: 1. Olympic Curl Bar; 2. 2 - 25 Lb. Olympic Bumper Plates on: September 4th. The Olympic Curl Bar was supposed to be delivered on September 5th (this item was coming from the Roseville Walmart store) - it got to be 7:30 p.m. still no delivery - I checked their website said looking for delivery driver, The pair of 25 lb Plates saw wouldn't be delivered until September 11th. So with both of these delays I contacted Walmart and cancelled the order! Well the pair of 25 lb Olympic Bumper Plates got cancelled immediately, however the Olympic Curl Bar which is located in the Walmart / Roseville store are still showing pending. Looks like Walmart has Flintstones technology. I have cancelled orders on Amazon before and they were all done quickly. It has been 7 days now and the Olympic Curl Bar is still showing a hold on it! read more

Oil change! I've been coming here for quite some time given their prices on oil changes. Last week I was billed an extra $7 due to Fram going bankrupt and Walmart having to use another filter brand. What I don't like is the fact that Walmart is not being upfront with the total cost. They billed me an extra $7 dollars after the fact. The full synthetic oil change I chose was $68. That's what they should have billed me. Very disappointing. read more

My main Walmart where I go to often was renovating. There was extremely loud jackhammer noises when I was in the self checkouts and it destroyed my ears! (Hyperbolically) those construction idiots thought it would be the best idea to rupture everyone's eardrums who are just trying to pay and leave! They should work on this during the closed hours! read more

It's Walmart ... shop with limited expectations. I took my own advice, and walked through the doors managing my expectations. I tried. Stores should be clean, well stocked, and shopping should be fairly pleasant. This store is dirty and unkept, and the grocery carts aren't much better. The produce area was gross. The " fresh " veggies and fruit, looked like they'd been sitting there for weeks. The lettuce was screaming, "lettuce" escape from here. The fruit, wasn't berry impressed with being there either. We had been on the hunt for some speciality grocery items, and this Roseville location was listed as having the items. They didn't, despite their website showing in stock and aisle numbers. We perused the aisles for other things, and found the prices to be as high as the local to me speciality grocery store. What happened to Walmarts great pricing ?!? This wasn't worth the time or effort. Not an impressive shopping experience, and sadly, not a store that I wound recommend. read more

Awful customer service & associates. They are outrageously rude, disrespectful & honestly do not care about the customer or quality of care. They will give your orders to other cars, ignore your concerns & simply are useless when needing help. No one answers the phone. No one responds to issues. Who even runs this store? How are they still in business after treating paying customers so outrageously disrespectful. read more

Talk n fix is a great independent store that sells cellphone supplies. I went in there and got stuff for half the price they sell everywhere else and the owner was very cool. read more

Ah, Wal-Mart, the bastion of all of our moderately priced essentials. I have been going to this Wal-Mart for well over 20 years and I have not seen any monumental changes. However as of a couple weeks ago, I was surprised to learn that they are no-longer offering plastic bags at this location. What I received instead, was a basic paper bag, with no handles. I asked the cashier what the deal was, and she said "The manager wanted our location to be more environmentally friendly, so they stopped ordering the plastic bags and ordered the paper bags." Friendly or not, I was still charged $0.10 Cents for each paper bag. Of which, they proved to be more of an inconvenient nuisance with no handles, than being of any value. So, if you want to be able to carry out your groceries, bring your re-usable bags or recycled plastic bags. The real question is if this brilliant decision by management to save money yet still badger us for the $0.10 Cents per bag, will it negatively affect business in any way? I don't think it will be a staggering difference, yet more and more people will be inclined to go to the other Wal-Mart on Lead Hill Road and Rocky Ridge Drive or Target around the corner on Douglas Blvd., as a result. Aside from that, the staff are friendly and helpful and they are rarely without the products one is looking for. Something I have appreciated over the years, is that they do have a large selection of arts and crafts supplies. In some instances there are other products that one can find cheaper at various other locations, however it is worth sacrificing price over convenience, because I don't like jumping around when shopping. Cheers! read more

In general I like this Walmart but the bakery is soooo bad!! One time I ordered the Valentine's Day cake (shown in photo for reference) but modified the writing to say "fully developed frontal lobe" for a 25th birthday and they seriously misspelled the text plus the cake looked nothing like the online photo. I understand it won't always be exact so I want to give grace but the misspelling and not even having the same patterned sides is crazy. And for the record, I double checked my order and it was not spelled incorrectly on my order, so it was for sure their fault. I ended up getting my money back but still a disappointment. read more

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Chad that works in the oil auto shop is the best! I was having a hard time with my car with the appointment, he helped and figured it out and got right with it. I came from about 40 minutes away so I'm very thankful for the fast service. read more

Picked up my order at the store, 32 minutes to arrive to the car. Order was about $200 I see only 2 bags being put in the trunk, as I'm watching in the rear view mirror I see and hear single items with no bags being thrown in very rough. I was by myself so I didn't want to say anything. I was in shock. He did not even check my ID for alcohol. I left my spot and pulled to other side of the store I got out and looked and OMG packages were damaged, daughters lemon cake looked like trash. Was a horrible experience. If he doesn't like his job he should find a new one. It's not easy out there so if you're employed you should have pride in what you do! To top it off to get refunded they want me to bring back the items, so drive there, park, go in and wait for customer service. Ummm Hello there's a reason I chose to pick up for convenience. So, no thanks! Lesson learned. Awful read more

I needed assistance from customer service and I asked for a chair to sit while trying to make a purchase. I requested a chair due to my physical condition and was told "no, only for employees ". I pulled a trolley over to use and was reprimanded by a condensing employee. The same employee who does not know how to find their manager. Besides not having pricing on products (that used to be illegal), the inability to see the functionality of computer tablets (display locked in a different format than presented) I believe that this will be another store going out of business soon. Walmart needs to ensure that their employees are provided with people skill training and verification of these skills for your all of your employees. Amazon may not be perfect, but at least they do not work at disrespecting people who are the source of their income. read more

Last week, I found myself back in the Roseville Wal-Mart auto department. I had pre-ordered a car battery online, and was here to have it installed. I had called ahead of time to make sure it would be okay for me to park by the auto center and walk my battery over, in case my car wasn't able to start up more than once. What I had not realized was that Pickup is no longer a department at the front of the store, but is hidden behind the deli, and is only accessible to employees. The first several employees who I asked for help said, "People usually park in the pickup lanes, and we bring it out." "Pretend I'm a car, and bring it to me," I thought. Eventually, I found someone who was able to bring the battery out to me in a shopping cart, which I pushed over to the auto center, where the mechanic was already waiting for me. He had said it might take a while, because it was the tire and battery guy's day off. I was annoyed that no one had mentioned this when I had called, but he said not to worry, because he could install it in-between checking people in. He installed the battery, and I moved my car up front. I went inside, purchased a couple of small cacti, and then-- my car wouldn't start! Needless to say, I went back to the auto department. At this point, Joseph, who was some sort of supervisor, had arrived. Long story short, he went above and beyond, and helped me out more than he had to. Thanks to him, I was able to get home without having to call AAA again. Anyway, both of my recent experiences at the auto center have been good, and I love my new cacti. I got a cute little thimble cactus that's already in bloom, and a euphorbia anoplia with two little pups hiding behind it. As a bonus, I found a trail right across the parking lot from this Wal-Mart, and ended up walking on it for an hour or so. read more

Today the oil change center techs changed the oil on my pickup and sedan. The pickup clearly is marked for 5W20 and I'd requested it but they inadvertently put 5W30 in. They changed it to 5W20. When I came back with the sedan they were ready and got it right the first time. The interactions with all employees are positive. Steve is a knowledgeable manager. Given the price point this place is very good. They also do RVs. I will likely take my RV there for its next oil change. read more

What a joke! I seen online that they had a carpet shampooer on sale for $99 and I was gonna buy it online and then drive to the store and wait for them to bring it out to me however they weren't gonna be able to have my order ready by 11 AM so I went into the store instead to purchase it at the store they charge me retail price and said they do not honor their online price. Even if I purchased it from the same store and had them bring it out to me to the parking lot, they would not honor their online price. I wasn't having it delivered. I was gonna pick it up at the store buying at the same store and it's gonna take time for their employee to bring it out to my car however they still do not honor online pricing. Do not buy from this Walmart unless you're gonna purchase online and have them pay their employees to come out and deliver it to you in their parking lot for free and costing Walmart even more money. Totally ridiculous. read more

Walmart Supercenter - This is the price they had online and I was going to pick it up at the store. - Department Stores Near Me - Roseville, California

Came here today and already saw some Halloween decorations! Wow time is flying! I would say that this is one of the better Super Walmarts that I've been too. It's clean, spacious and a lot of things on sale. I liked the pet area, I come here for most of my pet stuff such as cat litter, cat food and dog food and snacks. When I came today, I noticed a new section called "Esports Arena" which looked to be an area for gaming. I saw some people sitting and playing video games, have not seen that ever at a Walmart. I also noticed how short the customer service line was compared to other Walmarts. Lastly, I noticed that they serve Krispy Kreme....since when?! That is awesome bc Krispy Kreme is kinda far from me. I didn't get any today but maybe on my next visit. Deducted 1 star for parking bc it is fairly tight. It's located at the end of the plaza and there's one road that leads to the parking spots. read more

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Make sure you check your receipts at this store. They advertised Tshirts on clearance for $3.00, they didn't ring up at that price. My frozen food was defrosting as the clerk proceeded to wait on other people in self checkout. When she finally got back, she said it was only the red shirts on sale. That's great but there were NO red shirts. There were $3.00 clearance tags in 2 of the 4 shirts. She wanted to argue and I could barely understand the woman so I said thank you, you just reminded me why I no longer like shopping here. And, I walked out and left it for her to put back. Shop WinCo! read more

still terrible, getting an item returned is a joke in this place. The customer service is rude at the return area. Other stores easily accepts return especially when a customer barely ever returns anything! read more

Was in the produce section looking for garlic & an employee, Peter, came along with a smile and asked if I needed help. I said yes & he helped me find the garlic. (It was hidden.) This is my first NICE encounter with an employee. Thanks Peter!!! read more

Edgar, at the Auto Care Center was so helpful and attentive to my concerns when I checked in. I came in to get my oil changed and Edgar was very nice. I will continue to come back because of this service. read more

No one is there to help you. God forbid you ask any employee a question or for assistance. They're too busy doing nothing

Slow, showed up on time for an appointment at the tire center to get a tire mounted and put on. Took over an hour for 1 tire.

Today I was discriminated against I just left the casino and the cashier in the picture stated my money was fake due to me being black with a lot of money I requested a manager a front end lead came I stated I requested a manager he stated I'm the manager I stated your badge says front end lead he refused to get a higher up manager and said the money is fake and I stated it's not you both need more training he stated nobody would accept it not even self check out , I then went to self check out and it accepted my $100 real bill Both customer service were horrible the cashier was arguing with a customer and stated she didn't care who I told right in front of the supposedly manager I will never go to this location again Cashier - Esther Manager - Brennen read more

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I love the Walmart supercenter. They have a very white selection of different items to choose from and they also have the auto center where you could have your oil changed or tires rotated. The stuff that works at this location are amazing super friendly very helpful. I always come here when I need more than just food because this is the place to go and the prices are very affordable. This is a very clean establishment very clean atmosphere very large establishment. They definitely have something for everybody. They have sports items holiday items, electronic items and much more. I always find what I need and more at this location and I love the fact that they have two self checkouts on each side of the store. Self checkout is always my go to because I know how to do it and I know how to get my checking out process done in a quick timely Manner. If you have not tried it I would recommend going to walmart.com to see what they have and see if it's something that might fit what you're looking for. Great establishment great friendly staff very clean atmosphere very clean parking lot very clean restrooms. One of my favorite places to shop is Walmart supercenter on Pleasant Grove. Great establishment great experience. I highly recommend Walmart on Pleasant Grove. They are great. They have great prices. great establishment. Thank you Walmart on Pleasant Grove. If you guys are awesome keep up the wonderful great work and happy Thanksgiving to come thank you again and I will see you again very soon. read more

I have never read the reviews of Walmart but after what happened to me with an employee the one star reviews don't surprise me. I get it..it's Walmart and slow employees are normal when waiting for them to unlock cases , employees don't know where items are, I could go on but these things don't matter. My daughter was crying because she was tired and some employee asked me to move because I was disrupting their phone call. First of all if I could get her to stop I would have. Parents know how this is. Second of all you were on a cell phone. They could of moved somewhere that they could of talked to whomever was on the phone just as easy as I could have moved. They were not checking an item or anything just talking explaining something they needed to be on the floor. I guess the answer is this is Walmart what do you expect? I guess I thought they should at least be respectful to their customers. read more

Walmart Delivery Driver delivered my groceries to wrong address, and Walmart customer service doesn't believe me. Just because the apt on the picture is right does not mean the physical address was correct. read more

I went to this location today to print photos from my phone, waited 40 minutes to upload, at the end of the process , the computer did not transfer them ,I asked the employee, did not get anywhere, he didn't understand what happened to my uploaded photos , so frustrating experience, don't go there !! read more

Most of self check has been removed and a lot of check people added the new people continuously double scan items when I get home and check the receipt I have been overcharged 3 times now luckily less than 5.00 each time so I don't go back to get my money. Watch your receipts. read more

Many people probably know what a bar crawl is and may even have participated.  They are always fun right? Walmart crawls are the complete opposite of fun!  This is the experience my mother put my dad and I through going to several Walmarts in one day, to search for a transport chair, because her current one had gotten too uncomfortable for her to use. Apparently, she saw their ad in a flyer and decided we should try to buy a new one for her. When we entered the store, we went straight to the pharmacy where the wheel chairs were supposed to be on display.  However, they had no chairs at all! Staff members nearby, including the pharmacist could not help us because they were not aware or trained with knowledge about their inventory stats. We ended up having to "crawl" to another Walmart. Other than being disappointed, I have to at least mention that this is your average Walmart, offering a little bit of everything at mostly low prices.  And of course, these stores seem to have a knack of being conveniently located in just about every neighborhood.  When it comes to saving money, shopping here is a necessity because many of us have few choices when you are on a tight budget.  This place turned out to be a bit of a surprise from it's spacious parking lot to the clean, organized and well stocked interior, including the grocery section. It's a busy place to shop, but that's to be expected at any Walmart..... read more

This is my first and last time at this Walmart. It was messy, the workers were just wandering aimlessly, and there were boxes all over. Once we got everything, we stood in line with our full cart for about 10 minutes. We were next, when the rudest checker, and older lady in one of the first lanes said, "I'm closed after these people, it's time for my break!" Then she slams down her aisle closed sign that was not there while we waited. She was so aggressive and didn't even say she was sorry. So my husband asked what lane we should get into and she said, "None, because SHE has to go on break now too." She pointed to the next lane which was now also closed. Then she said, "You'll have to go to self check." We had a cart full of items, and self-check was completely busy. It was awful. Then since we bought a bottle of margarita mix, we had to pay for that separately with the self check clerk. This Walmart is way understaffed. I have never in my life been in a store where they just close the only two open lanes with no back up for breaks. It was 8:30 tonight, but not like they were closing. Really shameful treatment of customers, and I wasn't expecting much out of Walmart in the first place. read more

Well folks it's Walmart so you can never get your hopes too high. But damn it is it asking too much to answer your phones?. Spent $200 plus on a cell phone for Metro by T-Mobile. Was grateful to find a Samsung at an affordable price. However got it home tried to activate it and ran into the dreaded "carrier locked" issue. Metro told me I would have to contact the Walmart electronics department and they could solve my problem. Been trying all day to get in touch with the electronics people but no one answered the phones. Now, not all employees at Walmart are bad. There are some good ones notably a lady named Trish who finally answered the phone in a completely separate Department. I explained to Trish my issue and she sent somebody immediately over to electronics to make sure somebody answered the phone. And it's luck would have it no one was in that department. She said the department employee may have been on lunch. She made a point to take my information name and phone number and said she would pass it on and so they would give me a call back. It's been 7 hours and still no call from the Walmart electronics department. I live 20 miles away from the store and did not want to waste gas going back down if no one was going to be there to help me. So the moral of the story is don't get your hopes up to too high it is after all Walmart. But also know that should you need help there are some employees who are willing to go out of their way to help resolve your problems. read more

I am extremely disappointed with the experience I had at your store. When I went to purchase engine oil, I noticed that the online price was significantly cheaper. I asked the cashier to price match it with their own online application. However, the employee told me, "You need to ask the shift lead." Jayson, the shift lead, came over and said he couldn't do it because the price match only applies to online purchases, even though the app states that the price "may" be eligible for price matching. He argued that "may" doesn't mean "must." In the end, he refused to honor it. What a "great" service. I hope your store takes steps to improve customer service in the future, as such situations leave a negative impression and discourage potential buyers. I would like to see greater attentiveness to customer needs and a more flexible approach to situations involving prices and promises made in the app. read more

Walmart Supercenter - Pricing information - Department Stores Near Me - Roseville, California

Came here at 8am on a Sunday. Nearly 15 employees are walking the floor shopping for other people with half empty carts, yet nobody is around to open the laundry detergent case and there's only 1 open extremely slow check out stand. Waited for FIFTEEN minutes at the laundry pods for anybody to come after pressing the button. 6 employees doing nothing walked by and saw but continued chatting with each other about random conversation and walk away. 1 didn't have a key but "called others" and nobody showed up. Every time I come to this store I'm appalled at how useless the staff is and how if you ask for help they just continue to chat like teens while you watch and wonder when they will actually help you and stop chatting. Less than 20 items in checkout took over 30 minutes to scan, and I still have to drive around town to go buy laundry detergent at another store because no staff would show up...ugh... read more

An amazing worker named Dawn . The store was very packed and chaotic. She does very well with stress and provided excellent customer service. Very kind and gives helpful advice. read more

What is up with this curbside pickup location? Waited in line just to get a spot for 20 minutes, finally get in a spot send notification I'm here and have still been sitting here for ANOTHER 25 minutes. Called the number and no answer, the employees all look irritated and extremely confused! WTH?! I'm literally picking up 2 items! read more

Walmart Supercenter - Been here for an hour waiting - Department Stores Near Me - Roseville, California

This Walmart was pretty organized for the most part. At this time of night they were, of course, stocking stuff and we found everything that we need it as well. This is a good Walmart. read more

Ordered new tires on-line and made an appointment at the same time for install. Figured we would be in and out in about an hour. Boy were we wrong 3.5 hours later they were finally complete. Service manager was working as well. They do not seem to have a very efficient system in place and the "excuses" we got were weak at best. Don't tell me you're behind and then stand around talking... We have not had these issues at other Walmart auto centers, so will definitely go back to those, but not this one. read more