Recently I had a hot water heater installed & about 1 month prior a pressure valve. I was give…read morecomputer receipts. I have made 5 requests for a paper printed receipt & also for the manuals/ instruction booklet for each of these & not received . when u purchase any appliance it comes with a pamphlet of information. So, I still am waiting! I will not be calling them again . Their actual work was ok , but in other areas , I don't think reliable/responsible. M. Orstead 9/29/2024 Dandridge

From the owner: "Trusted plumbing experts serving Knox County and surrounding areas. We specialize in complete…read moreplumbing solutions for residential and commercial properties - from new construction and renovations to prompt repairs. With professional service and quality workmanship, we're your local solution for all plumbing needs. Call our Farragut team today at 865-275-6438 for reliable service."

I needed a new water heater. At 11 pm the day before I called him, it started overflowing. I called…read moreForrest...who asneered the phone () and said he would be by a little later. He showed up at 12:00 and was finished by 1:30. AMAZING! Prompt, efficient and nice! Please......call Forrest before you make a decision about plumbing. I am so pleased!

Needed to call a plumber because my kitchen sink would not drain. It had a clog that no amount of…read morechemical drain openers or the snake that I rented could clear. I tried everything and spent several days working on this because I hate to call a plumber if it is something I can do myself. Turns out, this was not something I could do. Darn. Someone suggested Forrest the Plumber, I called him, and he sent out his guy the next day with a contraption called a chain snake or something like that. It had two large pieces of chain link on the end and where it attached it could spin "inside" another housing that he fed down the pipe. He guaranteed it would clear the pipe and "keep it clear" up to one year or he'd return and do it again for FREE! It cleared it. It cost almost $400 though, but what are you going to do? If it clogs again, I will definitely call him. It has been a month or so and still working!

Quick service. Within time frame of arrival. pleasant to deal with. They got the job done well and…read moreI would use the company again.

I used yelp to find a reliable contractor to install a new water heater on a Sunday evening. I…read moreheard back from Shaun the same day with an estimate and they installed on time. They were courteous, efficient and professional. Highly recommend.

Imperial Plumbing expertly upgraded our water heater, per code, to a larger size, modified plumbing…read moreline and added expansion tank with quality products. Included disconnecting/reconnecting water softener to access the water heater. Excellent communication, response times and fair pricing. Courteous and honest. Our utility room is inside the house and they took care to protect the areas where work was conducted. Highly recommended.

Imperial Plumbing is top notch! I had a water main leak right after the meter because the home…read morebuilder installed a Sharkbite T fitting to make a sprinkler supply line (bad idea). Frank arrived on time on a Sunday on Labor Day weekend no less! He had a smile and can-do attitude. After a quick look at the leak, he knew exactly what the cause was and how to fix it. He replaced the leaking Sharkbite T with quality PEX B hose and fittings, providing a robust long term solution. See attached image. All was done in less than an hour and for a very fair price. Imperial saved by life (and likely my marriage) by fixing my plumbing emergency the same day. I love these guys!

Told me I needed a txv valve and charged me 1504 dollars to install. Also charged a diagnose fee…read moreto improper diagnose unit. Part did not fix my heat pump and then they gave me an estimate to replace my heat pump for the cost of 18,000. lol I have bought houses and cars cheaper than that quote. Steer Clear!!

Called Aire Serv out for a check up and vent cleaning after having some work done on the house that…read morecaused a lot of dust. Rodney came out and worked with us to get us set up with the service we needed. They sent out two servicemen and they did an outstanding job cleaning out the vents. I was very happy with the reliability and professional of this company

The install team was very professional and got everything done in a timely manner. They did a…read morethorough job while installing my new unit and cleaned up after themselves.

James of Aire Serv performed preventative maintenance on our air conditioning unit. He was…read moreknowledgeable, customer service oriented, and proactively found a potential issue which was addressed immediately. Aire Serv has great technicians like James and is a great organization as well.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

Very helpful. Great service. They came fast, did a great job and saved me the price of a new grill.read more

From the owner: * Gas Fireplace Repair…read more * Gas Fireplace Annual Service * Gas Fireplace Log Set Repair * Replacement parts & remote controls * Gas Fireplace Inspections