I have rented a van twice from this group in the past six months and both times I was handled…read morequickly and with a pleasant attitude. I also rented a storage unit with the same speed and courtesy. I am goin* on line now to rent a van for this week.

This U-Haul location is a scam! I rented a van that sat in my driveway the entire time I had it,…read moreused only to move a few light household items, and somehow they decided to hit me with a $150 "damage deductible" for scratches that would not have been possible for me to do. This U-Haul's entire process is designed to trap honest customers. They rush you through pickup, skip a thorough inspection, then later claim damage once you're gone. It's shady, it's lazy, and it's completely unacceptable for a national company. If you ever rent from this U-Haul, record a full video of the truck before leaving the lot, every dent, scratch, and mark, because they'll gladly make you pay for someone else's mess. This experience was beyond frustrating, it was dishonest and disrespectful.

Was given a truck by this location that had a major failure while driving through Boston. It was…read moreincredibly dangerous for both me and everybody around the vehicle at the time. After waiting 5 hours for road side assistance to arrive I was given a tow to my final destination. This location initially tried to give me $20 back for all of this. I explained that I would have to touch base with an attorney before going forward with anything and was immediately kicked out. Later I received an email stating that half of my purchase was refunded, something like $170 of $300. I was broken down for 5 hours and these guys seriously were only willing to give me half of my total charge back. I am now in the process of working with corporate to figure something out. The entire situation was a nightmare.

I had a great experience renting a truck from this location. Tatiyanna Correa helped me get a truck…read moresame day with no reservation (I was testing my luck going same day to see if they had anything available) and Tatiyanna was able to get me a truck and all the equipment I needed. I had a pleasant conversation while she filled out my info, and she gave clear instructions on what I needed to do. I found the store to be clean and organized and it was easy to find the truck parked in the back lot. The truck was also in good condition when I left with it. I would recommend this location for picking up a truck!

I just found this guy when I had a last minute need to rent a trailer as U-Haul let me down with my…read morereservation. Matt @ RMT was so courteous and helpful in getting me outfitted with a trailer so I could move my daughter from UMass Amherst back to Beverly as planned. His trailers are top notch and I was able to get everything out in one load. Thank you again Matt, you saved the day!

From the owner: We rent small carry on trailers that can be pulled with a small truck, an SUV or even a car. We…read morewant to be your first trailer rental experience. Let us help you accomplish your goal with personal service and 24 hour support. Rent from us today and you'll want to rent from us going forward. We are your neighborhood business.

Moving is terrible - C&C makes it almost a breeze. If I could give these guys more stars, I would-…read morethey were just that fantastic. I used C&C to help move my 78 year old old mom from a three room apartment into a 2 room one in senior housing. My mom is a pack rat with 78 years of life experience packed into her place and these guys handled it fast, well, and with grace. - Here are some of the ways C&C blew me away: First, the communication from C&C was always prompt and soothing, from my first email requesting a quote, to another email about changing the move date (to AUGUST 1st, no less!), and finally a semi-panicked email two days before about how much stuff there was. To each email, C&C responded that they could do it and everything was all set. Next, the move out. The guys were incredibly friendly while projecting total confidence - which was completely warranted. Each guy treated my frazzled mom like a queen, genuinely listening to her tales about this piece of furniture or that picture, all while keeping everything moving. They assured her that they would take good care of everything and they absolutely did. All while moving incredibly fast and organizing a very disorganized pile of stuff. Then, the move in. How they got my mom's 60 x 80 headboard into her new place, I will never know but I think it may have been magic (they also disassembled and reassembled the bed super-quick). They got everything in, moved stuff around, and handled a nosy neighbor graciously and effectively. Finally, the price. They charged exactly what they estimated, even though I think we went a little over time. Not only that, the estimate was significantly lower than other fancy-pants places that could not possibly have been more reliable, careful, fast, and friendly. I cannot recommend them highly enough, they were insanely awesome.

The put a hole in my wall and when I called to report it Curtis called me a liar. Stay away that…read morebreak stuff and deny it

I needed a move done on a specific day in late May (an extremely busy month for moving companies)…read moreand requested the move less than two weeks out from my required move date. King Movers and Storage was able to accommodate my move for the requested date and explained an estimate based on information I provided to them. The team sent to perform the move did a fantastic job dismantling, protecting (blankets, tape & plastic wrap were used) and reassembling my furniture at the new home. I could not have been more pleased with how the move turned out.

Was quoted $1,948 for two hours of time to move one bedroom of boxes/furniture less than a mile…read moreaway. Let me clarify this is not for a one bedroom apartment, this is to move one literal bedroom of items from a roommate household to another roommate household so no common area items or large furniture like couches/dining tables etc. Frustrating I spent 30 minutes on the phone with them just to get an estimate that's nearly double my rent. So don't waste your time unless you're prepared to spend thousands of dollars. Would be one star, but I added a second star because the guy on the phone was very kind, and one extra star because this is about my dissatisfaction with a moving estimate, not the actual service. Again the employee who worked with me on the phone to provide my estimate was incredibly nice and helpful, I was just shocked to see the price they asked for.

Best of the best. After accumulating more than 15 years of "stuff" (personal and professional from…read moremy photography business) Metrosexual Movers relocated everything to my new digs two towns over with remarkable skill and care. I couldn't be happier. My personal furniture and belongings were going into a second floor apartment, but my studio was relocating to a 3rd floor finished attic in my new home, and they managed to get some of my heaviest pieces, including a teak storage cabinet of more than 250lbs, and a large light table, up a narrow, winding stairway without one scratch--to the cabinet or the walls! (Something I thought would be impossible. I was prepared to sell the teak cabinet if, as I expected, it simply wouldn't fit up the stairs to the attic.) I can't recommend these serious, skilled, cheerful professionals too highly.

Metrosexual Movers came highly recommended by a friend, and we had a great experience. We called…read morelast minute to schedule a move during an extremely busy weekend. Joe was super accommodating and helped us in a pinch. They came right on time and did their best to move items carefully and efficiently. We had a very challenging couch situation, and Joe spent a lot of time trying to get it in a tight space. The guys were friendly and helpful, and I would definitely recommend them to anyone moving.

Delayed review but better late than never. Corporate move from Atlanta to Portsmouth, NH, in…read moreJanuary 2017. They contaminated an entire truckload of our belongings (everything we owned) by packing our household goods alongside a motor-boat they pulled out of a Georgia lake. Then they let it stew in the (unseasonably) warm sun for a long weekend before transporting it. Then, when we are gasping and choking as they moved it into our hose, wondering that the hell is going on, they tell us to piss off. Ended up hiring an attorney. Turns out the laws are written to heavily favor movers... and that expensive insurance you pay for? Only matters if the moving company cares about their reputation. They can choose to pay nothing and there is nothing that a customer can do other than write a bad review. Learn something new every day, I suppose. At the end of the day we recovered enough to pay the attorney, pay to have our house decontaminated, and pay to have all our stuff hauled off and land-filled so it didn`t sicken any other families. I have had five cross-country moves with my family, this was the absolute worst. Use at your peril.

Extremely disappointed with Tobin Movers…read more The good: they did arrive early and were ambitious to get loading trucks. Five men, pleasant enough. The bad: They damaged an antique desk (family heirloom) which had be recently resorted, came out beautifully I might add. Large crack in the corner and significant "ding". They did reimburse me .60 cents per pound weight of the desk. Refinishing will cost much more than that. They also damaged three irreplaceable figurines, heartbreaking. I was told they weren't responsible for anything I packed myself. Exactly why I did it so that I knew they were wrapped in bubble wrap and packaged carefully. Box was marked "fragile" in numerous places. One side of the box was crushed directly under pieces that were broken. Clearly heavier things were placed on top of it. I guess "packaged yourself" doesn't include the mover handling it with care. We had two quotes for our move. Tobin was significantly higher than the other. We decided to go with the higher quote (them) hoping they would take more care with our items. Guess not.

They are very expensive. I used Marathon Moving Company the last time I moved and I paid a 3rd the…read moreprice, with equal service. For those of us who are not able to afford Gentle Giants price, I suggest Marathon. The movers are just as sexy. ; )

I have to second everything that Josie M. wrote, except for the competitive pricing. They're a…read morelittle pricier than your average movers, but having been stood up by two other companies, I'm more than willing to pay a premium for reliability and honesty. They're seriously great people! Friendly, forthright, and careful.

My experience might be my best with a mechanic. He always answered the phone. He always was…read moretruthful with his estimates and answers. He never put my job to the side. And he fixed my car which 2 other shops could not figure out Wouldn't go anywhere else .

Dont bother renting any Uhaul equipment from this location. I made a reservation online for an…read moreenclosed trailer at the Scotts Auto Clinic on 6 Scotts Way in Essex, MA to pick up a new couch in Salem, NH. The Uhaul location in the town I live didnt have the one I needed so this location in Essex showed it to be available and open while reserving. It took my card information and I received confirmation with a transaction number and everything. Upon arrival NOBODY was there, doors were locked, nobody to answer the multiple phone calls made by myself, my boyfriend, and 2 different Uhaul customer service reps I sat on hold for 28min with trying to locate this manager because my boyfriend was sitting there literally just waiting. There was nothing in the Uhaul system stating any closure or anything for that spot so he was just as confused that not a soul was there. Customer Service was NO help, told me to drive to Salem, MA which is an hour commute from me. Asked for management for further assistance on Uhauls customer service line and was told there was no management, they had left for the day...at 1:00PM so all they could do was cancel it. So now I am stuck with no trailer, no answer or solution for getting my couch thats an hour and a half away, and 28min on the phone sitting on hold that I'll never get back. Wish I could rate it a 0 for my inconvenience and lack of any form of solution.

Great service. Very clean and easy to load in and out…read more I would definitely use again. I'm adding this sentence because Yelp wants me to write more words.

I rented one of their smallest units, a stackable closet. The wifi gate is quirky, sometimes it…read moreworks, sometimes not. Because of this, I go there during weekday hours. They don't have an auto controlled door, and keeping the door open to move things in and out can be a hassle. It's a heavy door you can't prop open. "Watch out!" they raised my rent twice in one year - with little warning, a post card in the mail, no email. That fee that looked reasonable will double. They count on not losing you because you are there. But they have lost me - I will be moving out next month. Poor customer communication.