On time appt. Excellent service on my new Rims installation…read moreBalanced well. Fair price.

I was traveling a few weeks ago on I 40 and began to notice a problem with a front tire. Making a…read morestop in Russellville at Discount Tire located on Weir Rd was my hero!!!! Great friendly staff, and speedy service :) Got me fixed and back on the road in about 45 minutes... all stars and more earned !!!!!!

Never disappointed! I went in today to get used tires for an upcoming road trip. Brandon told me I…read morestill had many miles left on my current tires and I didn't need to replace them yet. This is the kind of service you can expect when you go there. They are straight forward and I trust their experience. I have always been pleased with the quality used tires at a great price.

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

Had a huge nail in my tire, these guys know service & quality workmanship!…read moreI'll definitely be buying tires from them soon.

me and my work buddy's went here to get a tire replaced for one the same size and after taking it…read moreoff they said they could not do it, we are sure it's because they striped a lug nut, but we were told we would get the cops called on us if we did not leave, talk about coustmer srevice.

What a phenomenal off-road shop!! I was in Bentonville catching a concert & happened to stumble…read moreacross 4 Wheel Concepts !! Jason & his team upfront blew me away @ their customer service & their suspension knowledge !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the Superduty in Arkansas, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !! PS, their showroom is hands down one of the cleanest I've ever seen !! WOW just WOW. If you're in the area, just drop in & get ready to pick your mouth up off the floor !! A++++

Great experience dealing with 4WC to install lowering springs on my X5M. Job was completed within…read morethe day (just had to wait for an alignment) and for a great price - and I'm super pleased with the outcome. My vehicle threw an error code during the install and the guys were able to identify and fix the issue (which cleared the code) within a few minutes. Thanks to Tony for making it easy to get a quote and schedule the job. Can't recommend them highly enough and they don't just lift trucks!!

Go to (retailmenot for 20%) off oil change or type In your google (50% off oil change) and receive…read more50% to 25$ off semi to full synthetic oil change make sure to type that Once your there to receive this discount you can use this ex and every time You go just make sure to type This in once your about to bill Out also Groupon is your best bet to saving half of the cost as well make sure to buy it 24 hours in advance

Utter chaos. The 15 minute oil change turned into over an hour because the employees wanted to…read morerearrange vehicles which were already lined up in specific service bays (which the employee directed us too in the first place) as one vehicle had been in pulled in for literally 45 seconds in front of us.... They claimed it was first come first service....but rearranging vehicles from bay different service bays??

Has been my reliable source for general auto ma over the past year. Friendly staff and timely…read moreservic.

I made and appointment and went to purchase tires at this location and their service is terrible…read more It started out ok, we picked out the 4 new tires, I said I'd take a walk and when I got back about an hour later, it still wasn't finished. I was there a total 3.5 hours without a word from the service manager. There were 4 people that came in and went up to the desk to discuss their issues and if it could be fixed. They did not have appointments, but all left before I did. The service manager wouldn't even come out to explain why it took so long, he left that up the girl that was working up front. She was apologetic and did offer a few dollars off, for the inconvenience, she was the only positive in a very negative experience. As for repeat business...fool me once shame on you, there will not be a second chance to fool me. All competing tire and maintenance companies have skilled people, but customer service is not alive and well at that location.

Continues to disappoint, scheduled to have a flat tire repaired, even with the appointment waited…read morean hour before they even touched it, didn't put my wheel covers on properly and lost one, of course custom wheel covers, hard to recommend

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.