I came for a busted tire, they fixed the tire immediately and then recommended a place to get my alignment done AND offered me a discount for the place I was getting my alignment done at. If you need quick reliable service, that's the place to go! If you want people who care and aren't just there to fill there 8 hour shift, then I'd skip this place but it's great in an emergency. read more

Great service fast friendly and always reliable service clean waiting area will go here again

I went in to get some air in my tires cause it seems to get low alot. The guy came out to their check air section and put air in. Really nice guy. He recommended I make an appt to get my tires rotated and to get that tire looked at for free. I was amazed that they offered to do that. Very impressed with the customer service and how quickly they you on and out. Would highly recommend this tire store. read more

Stopped by to have a screw taken out of one tire. Also the tire icon was lit up. I had psyched myself up to spend at minimum a labor and service charge for the tire repair. I was relieved to know the screw didn't break the treads. Then the nice gentleman gave me my keys and that was it. All four tires were inflated properly. I did buy a windshield wiper for the front. I had only replaced one of them a month or so ago. Yes I have been a customer for over 20 years and am glad the company work ethic is strong across the USA. read more

Have been to multiple locations over the last 20+ years and have always had the absolute best experiences. Last week had a tire rotation, this week took another vehicle in for a slow leak and tire rotation and to my surprise I was not charged for the tire repair. I had no idea after all these years that that was a perk. I also always love that no matter what location i have used the excellent standard of service is always there. Thanks Guys! read more

Discount Tire seems like a friendly neighborhood tire shop since they offer "free" tire rotation and flat patching. However, it's very clear that these services are simply a marketing tactic to sell more tires. We had a punctured front tire and came in to see if they could assist. After taking a look, they let us know that both front tires were very warn and should be replaced. The only thing is we had visited a different Discount Tire just a few weeks prior for a rotation/balance and nothing was mentioned. We were told they could attempt a patch on the punctured tire, but it was very likely not possible. The puncture was tricky, so I don't blame them for saying there was a low chance of success, but it didn't give me confidence knowing they were already hoping to sell us 2 new tires. We ended up taking the car to a different shop and paying less than $30 to get the tire patched. They also confirmed that both front tires still have plenty of tread left. read more

Had an appointment for tire rotation. Said it would have me out in an hour. 56min later, my car still sits in the parking lot. Really?! What is am appointment for? This is the second time my wait has been ridiculous. I thought last time was a fluke. read more

Came out of the hotel and saw my rear tire was flat. Yelped discount tire and found one 5 miles away and was able to get there after I filled my tire enough for the drive. Pulled in and they were outside waiting to check me in. They told me 1 hour to a hour and 45 minutes. Went and ate breakfast and walked back (about 45 min) and the tire had been replaced and ready to go. We have the extended warranty on the tires which I renewed and we're done. Great service and experience. Highly recommend read more

These guys are awesome here. We were at Home Depot and the hubs noticed the back tire was low. He thought it might be a leak in the valve stem. So in we pulled to Discount Tire which is known as America's Tire in California to have them check it out. We have an account in CA and it is honored throughout the country which is awesome! Anyway they got us right in and checked the tire. Come to find out it had a small pin hole in it from running over something. All the tire needs is a small patch and it's good to go. Honesty is so important in business! And these guys are honest. We will definitely be back here next time we need tires! BRAVO TO ALL YOU HONEST MEN!!! read more

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As a 23 year old, I know absolutely nothing about my vehicle. When a friend pointed out a bubble in my tire, I had no idea what to do. I reached out to a friend, Nolan Kistler, who works at the Keller, TX Discount Tire location on Davis Blvd. He immediately called Benny at the Fayetteville location to help me. Within a day, they had a tire for my Mercedes and were working with me to get the tire replaced. Although it took me a few days to get in, Benny was kind and so was everyone working there. I was in and out in 45 minutes. The associate that had helped me knew I had a doctor's appointment that morning and made sure to be transparent about times so I could potentially find another ride. He promised me I could make my appointment, and not only did I, but they beat their approximated time by 25 minutes. While I waited, they even let me borrow a phone charger and answered any and all questions my clueless self had regarding the tire. Absolutely recommend. As a European car driver, I typically would go to the dealership, but after my experience at Discount Tire in Fayetteville, I will always come here. The prices are unbeatable and the staff are extremely well versed and kind. So many thank yous to Benny and his team! read more

WARNING: STAY AWAY FROM THIS STORE. I have purchased tires through Discount Tire for the last time! The sales people are all about up selling you on anything they can possibly sell you. They push tires telling you they have a warranty, however, that warranty doesn't actually buy you anything but a replacement if the tire falls apart after you roll off the parking lot. I had bald tires after only 30,000 miles of use and when I asked about the warranty I was told it's for mileage not for tread. I was offered a $30 discount off my new set of tires when I was under the impression they would be replaced for free. When I asked to speak to the manager he would not meet with me. Instead he sent another guy who had overheard my original conversation and did nothing. He was sent to "deal" with me and explain how life works. This is a pathetic excuse for a business. They do nothing to help you and work very hard to take advantage of you. Everyone, especially Danny and Justin, who works at this establishment should be ashamed of themselves! read more

Daughter is a student at UArk. We're 3.5 hours away. Her tire went flat and she brought her car here . They checked and found a nail. Fixed it free of charge and sent her on her way. We couldn't be more appreciative of them taking care of her safety! Highly recommend! read more

They are always very nice and courteous!! They go above and beyond to service their customers. I won't buy tires anywhere else!

I called and a very rude young guy answered the phone. He REFUSED to answer my question. I just wanted to know if they had my size of tires in stock. He told me he could not tell me. He said I would have to drive to the store to find out. Lazy, rude and extremely unprofessional. I'm taking my business to a company that cares about their customers. read more

Had to buy a complete set of tires and rims. Great price and in and out in about 90 mins even with as busy as they were.

Amazing service and super fast! The online booking was so easy and the prices are great.

Don't worry about going anywhere else! Ask for Baxter as he will make your experience great! If you go to Bentonville Abraham is just as amazing. The first time I came in Abraham was so knowledgeable he took the time to truly educate me on the best value for my safety and what I use my vehicle for at work. Not only that they have an incredible warranty that will allow you to get your tire continually replaced until it's at a certain tread depth for essentially anything that happens. Best part is you can go to any Discount Tire nationwide or if there isn't one you buy the tire and they reimburse you. There's no warranty like this is in the business and no people like Baxter and Abraham at other businesses either that educate & provide service. read more

Abraham GAVE ME A PHENOMENAL DEAL. You rock!! Won't go anywhere else for tires! Also, good customer service! read more

Listen folks!!! If you are yearning for some good old fashion customer service make your way here! Kenny and Mo were excellent representations of men that take pleasure of helping to customers above and beyond! The service was amazing! Thanks so much Mo! Sorry I cried lol I'm a girl. They don't match rates they beat them and have good quality tires and take pride in their used tire sales. I'm new to town and promise I won't go anywhere else. Now I'm not sure what's in the baggy lol but thanks for fixing my tire! Much respect! read more

Discount Tire - Tires Near Me - Fayetteville, Arkansas

Had a nail in my tire. Took it in first thing on a Saturday and they had a new tire in stock and installed within 30 minutes. Grateful for tire insurance and Discount Tire! Lane was great to work with. Great location and staffed with quality, experienced techs! read more

Discount Tire - Nail in tire - Tires Near Me - Fayetteville, Arkansas

I went to have a tire repaired due to a screw and of course they had to do an evaluation and guess what? I needed a new tire and because my tread was so low, they were unable to repair it and wasn't going to due to safety. However, had I refused the service they would have let me drive away with screw in my tire.......explain that to me. Then after I purchased a new tire because a used one would be the same price as a new one, they tell me my lug nuts are not market for my car and they have to replace the whole set. Again, it is unsafe to let me drive off with off market lug nuts but not a problem with me driving off with a screw in my tire. Beyond disgusted with the customer service. They did not have my safety in mind, they had their bottom line in mind!!! You literally ruined my day with your lack of customer service and caring. I was reading the reviews and I see one lady was given a free used tire because they were concerned with her safety! Was she white? I believe she was. I will contact corporate on this matter but I highly doubt that anyone will care. No one at the store did. :( read more

Scheduled appointment yesterday for 1:15pm to get tires rotated. I ended up leaving at 1:55pm to pickup my kids since my car had not left the spot I parked it in when I arrived. Very frustrating. Other cars that were not there when I arrived were serviced before mine. Have no idea what happened as they are typically pretty good customer service wise. They couldn't even tell me what happened. read more

Mike Kirby and Abraham were amazing! Mike always goes above and beyond with a smile! Abraham is attentive and ready to help with anything. They fit me into their schedule to break my wheel locks. After informing me my rear tires were at a 1 and 3, he was able to quickly scheduled me for replacements! Two hours later and I'm merrily on my way! They are my go-to place for tires and all my wheel related questions!! read more

Quick, efficient service!!! I'm from Dallas and was treated like royalty here in Fayetteville AR!!! Tire repaired, rotated, balanced all courtesy of Discount Tires!!! Thanks to Mike in sales and team! I'm very pleased! read more

I had a nail in my tire and they fixed it for free! All the guys there were very nice and friendly. I'm a young girl so they could have easily made me pay whatever but they didn't and I'm so thankful! I couldn't recommend them more!!!! read more

went in to get 2 new tires. after agreeing they tried selling protection plan with out asking if I wanted it. I was. then told it would be about 45 min wait turned into almost an hr and 45 min wait. While I sat in the lobby waiting for my vehicle I kept hearing whispering from the employees about customers and when someone would phone in they would laugh and talk about the person after. will not be returning to this company ever again. I would rather buy crack head tires than to deal with these disre people. read more

Great place to get tires. The last time I bought my tires I purchased the roadside warranty with them. So today brought in my van because I have hit something on the side wall and blew it out. But when I showed up his computer system would not let him look up any roadside warranties and instead of trying to get me to buy something or argue they just replaced my tire for free. This is my 4th set of tires thru them on 3 different vehicles and I've never found a reason to complain. A bit of advice always book an appointment on their website because they are always busy. read more

I ordered some replacement tires and new wheels for my truck. They have a good selection and the prices were reasonable. I brought my truck in early on a Saturday and the new set was installed. Monday morning I opened my garage and the right front tire was completely flat. Lacking an air compressor, I used a bicycle pump to put enough pressure in the tire to drive to a gas station with air. I drove to work at the U of A where I teach and called Discount Tire as soon as the opened. They told me to bring the truck in during my lunch break which I did and they took the flat off and put the spare on. Since they are only open until six I had to pickup the fixed tire on Saturday. The new tire had been fitted incorrectly to the wheel which caused the rapid deflation. Everyone I spoke to was extremely polite and professional so other than the shop's short work hours, I can't complain about the service. I just don't understand how a business that makes its living selling and installing tires can make such a basic error. read more

Woke up this morning, to a completely flat tire. Put the spare on, drove to work. Called the dealer as I had just bought the tires about 1.5 years ago through them. They wanted to charge 34.99 to fix the flat. Called Discount Tire, they said they would do it for free and there was no wait. So I left work and drove up there. They got me checked in at 9:20am and I was gone by 9:32am. Carlos and Mo were excellent. I had never used Discount Tire before. But they just earned a customer for life with their great customer service! read more

I came in for a free tire repair, yes free. Anyway the tire was unrepairable and I did not have the money to purchase a new tire so what did they do? They put a nearly new, used tire on for free out of the concern for my safety. I could not speak more highly of any other business in any other category, I hope you succeed discount tire. read more

If you care about customer service and being shown the facts then you've landed at the right place for tires. Stop checking around for the best place to get the best price- you've arrived. Service first! Great price! 5 "star 9/27 - This is an update to my previous post. I put another set of tires on my car yesterday and my previous statement still holds true. The team here lives the culture - they genuinely care about service! read more

We have purchased tires over the years from this company without incident. However, I'm not sure how you can possibly test your work as a mechanic if you don't drive the vehicle which they don't as a company policy. We bought 5 brand new expensive truck tires here in the Spring of 2018 to the tune of $1400 or so; we brought the truck back twice because the tires were "square" after they installed them and the truck doesn't ride smooth anymore. We have even taken the truck in to this chain in other locations without satisfaction. Disappointing and won't buy from this company again; you get what you pay for....well sort of, still expensive but tires are very disappointing and the company's unwillingness to make it right even more so. read more

I have visited this store and have made purchases three times now. The staff is always very friendly. They will price match but you have to do a little leg work and remind them at checkout. The place is super busy, so if you can make an appointment your wait time will be shorter. read more

This place is great and will be first place I go from now on for all tire related needs. Took golf cart tire that went flat, was in/out with a plug in 10 min and complimentary! They could have charged what most shops would ($10-20?), but now have a customer for life! Thank you! read more

I recently ordered 4 tires for my vehicle over 9 days ago. Today I went to my scheduled appointment and waited in the waiting room. I was told that they did not have or could not find the tires that I had ordered. This was a huge inconvenience as I desperately needed the tires, had driven in from another town, cleared my schedule for the day and was already charged $530 a week ago. I asked for a refund but they said it would have to be *processed* and could take 3-5 business days, further putting off being able to purchase tires anywhere else. Also, they bizarrely asked if I could call my bank to see if they could get me the refunded money sooner? Very strange. Quite a waste of half a day... still waiting on the refund. Would not recommend to anyone. read more

I have had to come into the store twice in the past month for tire problems that I've had and even as someone who likes cars, going to the tire shop normally means bad news. However, I worked with Jaxson both of the times that I went in and he was amazing. Both times they got my tires fixed for free which is awesome, being a college student . Both of the times I came in I only spent about an hour max which was super coinvent for me. Everyone there was very honest about what they were doing and about what they were recommending. Overall I'm super happy with the store and will continue to go to them. read more

Great customer service - scheduled an appointment for 4 and left with a new set of tires by 4:40. Cesar was phenomenal - talked me through different options for tires, and when something was wrong with the set I picked, swapped them out for a different/better pair with no up charge. Next time I need tires (hopefully not soon!) or if I have friends who need recommendations I'll definitely send them to Discount Tire. read more

Great place to get new tires at great prices! I appreciate how they listen and share their expertise in a positive informative way. I feel I got a great deal and it was without hesitation, worth my time to drive the 35 miles to Fayetteville. Oh, make an appointment, and they'll have your tires ready and waiting for you! AND get the warranty certificate for a few $ more! Mo and Rick were very helpful. read more

Good speedy service. Employees were very friendly and knowledgeable. Would definitely recommend

I go to these guys for both my personal and work vehicle. They get the job done fast, reliably, and with great customer care! Thanks for serving the great NWA!! read more