The receptionists here are very friendly and we usually get in and out pretty fast. I have not…read morepersonally used their service, but I accompany my dad when he goes. I'm not sure how the technicians are in the back. I've not heard a complaint from my dad though. The waiting area is nice and clean. The coffee machine is a bonus. Fresh ground coffee, too! My only minor complaint is the children's toys in the waiting area. The toys are kind of loud and some parents don't know how to calm their children down and let them go wild. I may be biased though because I do kind of hate children.... Hence, minor complaint. Others were probably not as bothered as I was.

Now, if you've ever read any of my reviews, you'll know that I'm fairly picky, especially around…read moremedical stuff and customer service. Portland Medical Imaging is about as good as it gets. After moving into the city last autumn, all the yearly med stuff was coming back around, including mammogram, and it made more sense to find new places to get that stuff done, instead of driving back out to the old places. My new doctor gave me a list of various places on the insurance I could go to, and said "pick one and get it done". So, I did my research (including, of course, Yelp) and picked Portland Medical Imaging. From first phone call to walking out the door, they aced it. Appointment? Easy, prompt, pleasant. Reception? Easy, friendly, accurate, pleasant. Wait time? None. I was taken in promptly at my appointment time. Facility? Immaculate. Supplies? Considerate. Locking lockers, take the key with you. Shorty gowns, so there isn't extra material to get in the way. Deoderant etc provided if you would like to use it. Coffee in the waiting room. Technician? Outstanding. Thorough. Careful, considerate, gentle. Personable and even funny. They've really got a good thing going; at this point, I would recommend them to friends and family without reservation. Note: I have not received results yet, so if they biff that and don't send them or something, I'll re-review. Also, I have another appointment with them for a different matter in a couple of weeks, so, of course, if my experience is vastly different, I'll re-review. But I'm fairly certain they're just. that. good.

It's on the fourth floor. It has clear signage once you get out of the elevator, easy to find…read more The space is clean and tidy. Not crowded, not noisy. The staff were very nice and helpful. Human help to quickly check in, no need to deal with confusing technologies - a big plus even for a tech person. The wait time is quite reasonable for a walk-in that I did for X-ray. Like 10minutes total. The technician was nice and helpful as well. Easy to follow her instructions. Quick and easy process that took about 5-10minutes in the X-ray room.

Impossible to schedule with them. I have called them multiple times and waited for an hour each…read moretime on hold in an attempt to get through to a scheduler. They don't offer the ability to call you back, nor to schedule online, so you must wait on hold to get an appointment. Just an awful customer experience. I never was able to get through to them.

I don't live in this area so I thought leaving a review was important. I broke my upper humerus on…read more11/25/25 up at Lake Tahoe. I was coming to Portland to visit family. The scheduler called me back shortly before Thanksgiving, and got into an ortho on 12/2/25. They did x-rays and confirmed break. He also ordered an MRI. That's where RAYUS came in. I was able to get in on 12/9/25. All that was pretty quick seeing as how I don't live here. It was working with an outside scheduler with the ortho's office that caused the delay. Once I stopped waiting for them to call me back and called them, it was scheduled within a day. So ... for the review. They were great. I'd never had an MRI before and they took time to explain everything before hand. Don't get me wrong it wasn't fun and actually quite uncomfortable due to where the break was. None of that was on them though. They were kind, caring, and professional. This traveler is appreciative.

The wait time on phone to inquire about or make an appointment is beyond stupid. It was a 20 minute…read morewait to speak to someone. The greed of these corporations not hiring staffto handle the volume is a crime. When are people going to wise uo and start demanding better services.

yes they are open and available. They've been quite helpful. I think I was trying to get in at a…read morebad time but now they're available regularly and responsive.

Friendly staff, ran on time ,efficient operation. Tech Chris was great- professional and he…read moreprovided clear steps of what was going to happen throughout the procedure. Would use again if needed

I had a great experience when I did my mammogram and ultrasound because of my fibroadenoma. The…read morestaff are very helpful and super friendly. I got my results after 10 minutes.

I just want to add to the rave reviews here. I just had an HSG done today, and although it wasn't…read moremy favorite way to spend the afternoon, my experience at this office was excellent. They saw me on time, Wendy explained the procedure to me thoroughly, and then she and Dr. Thurmond performed it quickly and efficiently while talking me through the whole time and checking in with me throughout. I teach communication skills to health care providers as part of my day job, so I'm pretty picky about this sort of thing. They get an A+ from me (and that's not a grade I often give out!)

Super sketchy location. As I was walking to my appointment, I observed a houseless person using…read moredrugs very close to the building., and there were several more tents nearby. Once I got inside, the receptionists seemed rather lackadaisical and uninviting. While I was filling out my paperwork, a man came in and started apologizing rather loudly for his girlfriend's rude behavior a couple days earlier, which was also off putting. Once it was time for my MRI, I changed, then went into the MRI room. The person giving my MRI offered me headphones to listen to music of my choice, which was nice, because MRI machines are quite noisy. About a week later, I received very thorough results and notes from the doctor. Hopefully, I will not need a MRI again anytime soon, but if I do, I will choose another location.

UPDATE: OHSU said the first report is totally inaccurate. I filed a claim with my insurance and…read moreapparently Dr. Siker told them that I posted "very unkind comments" about his clinic. I feel that I stuck with the facts but you'll have to decide for yourself. All Siker had to do was take a look at the imaging and the first report compared to the second instead of ignoring me for three weeks until I escalated this and he finally responded. I'm still so disappointed in all of this.

Doesn't take American Express. Lady went on about their fees. I don't need the story, MC and Visa…read morecharge fees too.

Great experience from phone call to follow up. When I called to ask how soon I could be seen for an…read moreMRI, the friendly woman on the phone said, "can you be here, today, at 2:30?" Hallelujah! The greeter at the window was kind and check in was quick. The technician who did my imaging was kind, explained everything as it was happening, checked on me regularly and even took off my socks when I was getting hot in the machine. Now THAT's bedside manner! Highly recommend and will call them first, next time I am in need.

Front desk female with black hair in her thirties and wears too much makeup is one awful human…read more I've never seen such a level of unprofessionalism in my days. Of the two doctors that I had dealings with, they were similar to the front desk female the I dealt with. Utterly dismissive, condescending and impatient, in conjunction with being extremely unprofessional. One of them clearly had alcohol on his breath. I lived in Silverton but this hospital is the reason why I moved all the way to Lake Osewego so that I can access better hospitals due to my lingering health issues. The nearest hospitals to Silverton are in Salem. Make, the commute if you can; if not, then you have my deepest sympathies.

This is an update to my last review regarding my sister who was there Days before her bowel…read moreruptured. When I did my last review she had been in ICU for a week, it is now six months later. She had been in ICU for months and is now in a rehab facility to finish her care and get PT to be able to walk again due to being bedridden in the Hosp for so long. She never once needed dialysis but since this she is now on three times a week. The rupture could have been avoided had this hospital called around to different hospitals until they found one able to take her. I live in a small community with a small hospital. If it is something we can't care for we call until we find a hospital who can take them. Life flight if necessary. I am not a Dr however even I know a bowel obstructions end in rupture.