The receptionists here are very friendly and we usually get in and out pretty fast. I have not…read morepersonally used their service, but I accompany my dad when he goes. I'm not sure how the technicians are in the back. I've not heard a complaint from my dad though. The waiting area is nice and clean. The coffee machine is a bonus. Fresh ground coffee, too! My only minor complaint is the children's toys in the waiting area. The toys are kind of loud and some parents don't know how to calm their children down and let them go wild. I may be biased though because I do kind of hate children.... Hence, minor complaint. Others were probably not as bothered as I was.

Now, if you've ever read any of my reviews, you'll know that I'm fairly picky, especially around…read moremedical stuff and customer service. Portland Medical Imaging is about as good as it gets. After moving into the city last autumn, all the yearly med stuff was coming back around, including mammogram, and it made more sense to find new places to get that stuff done, instead of driving back out to the old places. My new doctor gave me a list of various places on the insurance I could go to, and said "pick one and get it done". So, I did my research (including, of course, Yelp) and picked Portland Medical Imaging. From first phone call to walking out the door, they aced it. Appointment? Easy, prompt, pleasant. Reception? Easy, friendly, accurate, pleasant. Wait time? None. I was taken in promptly at my appointment time. Facility? Immaculate. Supplies? Considerate. Locking lockers, take the key with you. Shorty gowns, so there isn't extra material to get in the way. Deoderant etc provided if you would like to use it. Coffee in the waiting room. Technician? Outstanding. Thorough. Careful, considerate, gentle. Personable and even funny. They've really got a good thing going; at this point, I would recommend them to friends and family without reservation. Note: I have not received results yet, so if they biff that and don't send them or something, I'll re-review. Also, I have another appointment with them for a different matter in a couple of weeks, so, of course, if my experience is vastly different, I'll re-review. But I'm fairly certain they're just. that. good.

It's on the fourth floor. It has clear signage once you get out of the elevator, easy to find…read more The space is clean and tidy. Not crowded, not noisy. The staff were very nice and helpful. Human help to quickly check in, no need to deal with confusing technologies - a big plus even for a tech person. The wait time is quite reasonable for a walk-in that I did for X-ray. Like 10minutes total. The technician was nice and helpful as well. Easy to follow her instructions. Quick and easy process that took about 5-10minutes in the X-ray room.

Impossible to schedule with them. I have called them multiple times and waited for an hour each…read moretime on hold in an attempt to get through to a scheduler. They don't offer the ability to call you back, nor to schedule online, so you must wait on hold to get an appointment. Just an awful customer experience. I never was able to get through to them.

CombatCritic Review - RAYUS Radiology: Locked, Loaded, and Professional…read more I got sent to RAYUS Radiology by my urologist after some suspicious PSA readings -- potential cancer on the radar. Unfortunately, they were booked solid for two months. Not ideal when you're staring down possible enemy fire. Then came the real hero of this mission -- the appointment specialist. She went above and beyond, flagged my name, and promised to call if an opening popped up. Two weeks later, she delivered. Got the call, locked in the appointment, and I was on the MRI table the very next day. That's how you execute a contingency plan, folks. The MRI tech was a total pro -- calm, clear, and compassionate -- a rare combo in modern medicine. He explained the whole procedure like a seasoned NCO giving a pre-mission brief, kept me steady, and made sure I knew exactly what to expect. Results were in the next day. Good news: no enemy contact on the radar for now. Still, this is a watch-and-hold operation -- I'll be keeping a close eye on PSA levels for months ahead. Professionalism. Precision. Compassion. That's RAYUS Radiology. CombatCritic Gives RAYUS Radiology 9 Bombs Out Of 10 And A Spot On My WALL OF FAME ... More Bombs Are Better ... Unless You're On The Receiving End!

I don't live in this area so I thought leaving a review was important. I broke my upper humerus on…read more11/25/25 up at Lake Tahoe. I was coming to Portland to visit family. The scheduler called me back shortly before Thanksgiving, and got into an ortho on 12/2/25. They did x-rays and confirmed break. He also ordered an MRI. That's where RAYUS came in. I was able to get in on 12/9/25. All that was pretty quick seeing as how I don't live here. It was working with an outside scheduler with the ortho's office that caused the delay. Once I stopped waiting for them to call me back and called them, it was scheduled within a day. So ... for the review. They were great. I'd never had an MRI before and they took time to explain everything before hand. Don't get me wrong it wasn't fun and actually quite uncomfortable due to where the break was. None of that was on them though. They were kind, caring, and professional. This traveler is appreciative.

yes they are open and available. They've been quite helpful. I think I was trying to get in at a…read morebad time but now they're available regularly and responsive.

Friendly staff, ran on time ,efficient operation. Tech Chris was great- professional and he…read moreprovided clear steps of what was going to happen throughout the procedure. Would use again if needed

I had a great experience when I did my mammogram and ultrasound because of my fibroadenoma. The…read morestaff are very helpful and super friendly. I got my results after 10 minutes.

I just want to add to the rave reviews here. I just had an HSG done today, and although it wasn't…read moremy favorite way to spend the afternoon, my experience at this office was excellent. They saw me on time, Wendy explained the procedure to me thoroughly, and then she and Dr. Thurmond performed it quickly and efficiently while talking me through the whole time and checking in with me throughout. I teach communication skills to health care providers as part of my day job, so I'm pretty picky about this sort of thing. They get an A+ from me (and that's not a grade I often give out!)

Super sketchy location. As I was walking to my appointment, I observed a houseless person using…read moredrugs very close to the building., and there were several more tents nearby. Once I got inside, the receptionists seemed rather lackadaisical and uninviting. While I was filling out my paperwork, a man came in and started apologizing rather loudly for his girlfriend's rude behavior a couple days earlier, which was also off putting. Once it was time for my MRI, I changed, then went into the MRI room. The person giving my MRI offered me headphones to listen to music of my choice, which was nice, because MRI machines are quite noisy. About a week later, I received very thorough results and notes from the doctor. Hopefully, I will not need a MRI again anytime soon, but if I do, I will choose another location.

UPDATE: OHSU said the first report is totally inaccurate. I filed a claim with my insurance and…read moreapparently Dr. Siker told them that I posted "very unkind comments" about his clinic. I feel that I stuck with the facts but you'll have to decide for yourself. All Siker had to do was take a look at the imaging and the first report compared to the second instead of ignoring me for three weeks until I escalated this and he finally responded. I'm still so disappointed in all of this.

Doesn't take American Express. Lady went on about their fees. I don't need the story, MC and Visa…read morecharge fees too.

Great experience from phone call to follow up. When I called to ask how soon I could be seen for an…read moreMRI, the friendly woman on the phone said, "can you be here, today, at 2:30?" Hallelujah! The greeter at the window was kind and check in was quick. The technician who did my imaging was kind, explained everything as it was happening, checked on me regularly and even took off my socks when I was getting hot in the machine. Now THAT's bedside manner! Highly recommend and will call them first, next time I am in need.

Have always been satisfied with my experience. Convenient, professional and compassionate.read more

Suggest prospective patents beware. Here are just 3 examples why…read more 1. Earlier this year I had a chest X-ray there regarding a before indicated infection in the lungs. The image was taken on a Monday. I then asked when the results would be issued. The answer: either later that day or certainly by the next day. Whereas, the hospital did NOT notify my M.D until the following Monday. And the essential 'rub'? Already by the time of the X-Ray I had developed multi-focal pneumonia, hence an indefensible delay is being put on a correct anti-bacterial regimen! 2. It's known that OHSU hospital is a teaching institution. Meaning, patients are fully aware beforehand that may well be seen both by a M.D. resident in training, as well as her or his supervising M.D. No such circumstance pertains to this Silverton, Oregon hospital. 3. Now to the issues at hand. Last year I had two differently spaced ultrasounds to monitor a kidney stone. The first time the procedure was accomplished by a fully certified technician. The time to complete the scan was less than 20 minutes. Whereas, for the second one, it was only after about 20 minutes into the procedure that I learned the person doing the scan was a student in training. Too, that procedure took far longer than the prior one. Then, that individual stated that the "supervisor" needed to come in and check on the previous work done. The supervisor than had to 'redo' most of the prior work by the student. 4. Very recently I had occasion to schedule a different kind of ultrasound procedure. At least that time the person identified as a student at some such technical school and also asked it it'd be OK if that person performed the procedure. Very reluctantly I agreed, although briefly I referenced the prior student done--or at least attempted- ultrasound fiasco. Next, after this procedure again was taking an inordinate amount of time, I inquired how much longer to finish. The answer from the student? Only about 50% of the task was completed. At that point, I expressed dismay. Immediately thereafter, an on staff hospital technician took over. He then in comparatively short order then completed the scan.