The management at the Henderson Cruise America needs training and empathy…read more This is a letter just I wrote to the corporate office. Beware of the Henderson Cruise America management. if you want to keep your family safe don't go to this buisness for your travel needs. First of all, I'm a return customer. My family and I had such a great time with your product before we decided to come back. We are a local family, and your Henderson location is right next to our house. On July 13th, I picked up the 30ft RV from your Henderson site. After a smooth pick-up, we headed on the freeway and noticed that both mirrors were shaking so badly I couldn't use the side mirrors for changing lanes, so I pulled over on the side of the freeway. I used a little bit of duct tape to secure both side mirrors. As we started heading up the highway, I started to feel hot air hitting my right foot coming from the engine compartment. I used duct tape and a wet yellow towel to act as a filter to lower the temperature and used a spray bottle to stop my foot from feeling the hot air. Later on as I proceeded up the mountain I heard a grinding noise and the muffler was dragging on the ground during steep climbs so I pulled over and used my strength and a dog leash to tie up the muffler. My family and I were in the middle of nowhere and there were no services available for miles. Also our fuel gauge had been acting strange during the trip. The gauge was getting stuck in the middle. I'm a 25 yr helicopter pilot and I'm used to equipment failing with no help I didn't want to worry my family nor break our plans with our scheduled vacation. We were high up in the Colorado with very little services. On July 23rd I returned the vehicle to your Henderson Location. I explained all of the mechanical issues to the Cruise American staff and that's when the disrespect started. I received no apology, no accountability, and the manager on duty didn't even come out to talk to me. I experienced multiple mechanical failures I was able to adapt to and still keep my family's trip on schedule. These family trips only happen once a year. I have pictures and videos of all of the mechanical issues. I'm not looking for money, and I'm not looking to hurt my neighboring business. I just want some accountability. I want to understand why my family and I could be sent in an RV with such hazardous defectives. On July 23rd, when I returned the RV, I was offered$139.00 with no apology, and the manager didn't even come out to talk to me. I admit I got mad and stormed out of the building. I just spent 9 days in an RV that I had to fix on the side of the road or freeway.

I purchased a Majestic 23 from this dealer. 4 years ago, after I retired from 40 years in Nursing…read more Time for "me time". Alex Tawakoli was very accommodating and had a model that was available which was perfect for me I truly felt that all my questions were answered and as the years, and miles, have rolled, he can still be reached for any further questions. He is not just a "one and done and sayonara" sales person. I have referred numerous people who have admired my RV in the many states I have traveled. The price for mine could not be beat for all the features it came with. Thank you Alex. The best is yet to come.

PHENOMENAL RV Rental Experience!…read more BIG thanks to Fireside RV Rental Las Vegas for handling all the preparations and set up for our amazing adventure to Lightning in a Bottle. You made the whole experience of finding the right RV so easy and fun! Our entire tribe is grateful to you...and your pricing was much better than our original plan. We're excited that you're going to be handling all of the RV's and set up for our Burning Man camp! You're the best!

I've heard people say many many things bad or what have you as far as U-Haul? I will agree that…read moresome are very let me get you in and hurry up and get you out but when you come to that one U-Haul place that actually knows you says your name And even at the last minute of the day still greets you and helps you with a smile this is the one you should go to Tony and his crew or I believe Anthony I think that's his name he's the owner. He's an amazing guy and I just want to say thank you For the value of your truck trucks. The quality of your staff. I can't say thank you enough you guys are awesome.

This was my first time ever renting an RV so I went with Indie Campers. The location of the office…read moreis a little hidden. The staff is great and answered our questions. The only thing I did not like that they gave me my RV super dirty on the inside. Like they didn't check if it was ready for the next person to use. My mistake was not checking before I left. On the surface it looked clean they even mopped it before we left. When i got home to put all my stuff that's when I found everything. The toilet had old pee around the seat when I lifted it. Under the mattress had crumbs and dirt. I found an old toothbrush under the kitchenette cushions. The cabinets had sticky handles also the stove had residue oil all over it. Like they REALLY did not check. The table was wobbly and I was scared it was going to fall off. The drawers were stuck and at this point I didn't even use them with fear they were going to break. The sensor for the grey water tank was broken, I had to mention it to them that it did not read empty. Like I get it wear and tear but they really did not care about the cleanliness of the RV. The return was smooth-ish the guy said oh just wait here I need to take pictures of the car. I went with him to point out everything wrong with the car instead. Everything is on their phones; even signing the documents and that's kind of odd they should have like a tablet or something bigger so you can see everything better. He didn't talk much and then just said ok deposit is going back all set. Also the only place to empty your septic tank is near by and they charge $30 cash just FIY.

Do not rent from here I've been waiting over 40 min. Only 2 people working . Also the the address I…read moregot was on Decatur but they are located in Henderson .

Cindee and Jasmina are amazing they helped me every step of the way. The camper van is awesome. I…read morehighly would recommend purchasing or renting at Blacksford.

We have used Blacksford RV two summers in a row. I can confidently assure you that this company…read moregoes ABOVE and BEYOND to make your experience unforgettable. The staff are so helpful, friendly, and there for you every step of the way. They prepare your van with everything you need which is amazing for people who fly out there like us! We highly recommend and will definitely be using them again!

Clint was super nice when we met him. Then the first night as we were driving to out of town…read morelocation the generator wasn't working. It eventually turned on after about 30min but at that point we decided to turn around and return it. We were ripped off for $600

I rented an rv from this rental business and could not have more unhappy with the experience…read more having flown from new jersey to las vegas i was shown my rental. very disappointed. very shabby condition to say the least. first the rv was missing many trim pieces, a non working radio , upholstery was dirty and some tears in seat cushions. racks in freezer area were rusted. bedding (mattress) should have been replaced. heater stopped working. rain and melting snow poured in on the driver. dining area had cushions that sagged and should have been replaced. no privacy curtain in the front windshield area. areas at the slide out had trim pieces that rattled when driving. and also the steering wheel shook and vibrated when approaching 65 mph. also had to drive (after leaving my campsite) , drive an hour , wait 6 hours to have the heater repaired. basically wasting the first day on my vacation. no compensation!! this rental should be retired!! no not rent from this person

Rented the 2019 Forester A 32' for Burning Man 2019. Our group consisted of 5 adults. I can't say…read moreenough positive things about our vehicle and the service provided by Angie and her team. We rented a brand new vehicle with all the bells and whistles and more than enough room to accommodate our group. We could have easily accommodated another two adults and still had room in the common areas. Angie and her team provided a thorough walkthrough of the vehicle upon pickup and was available for communication and assistance throughout the rental period - just a call or text away. Angie was willing to meet me for the drop off and walk through inspection after hours to accommodate my travel schedule. We were able to ship items to the pickup location before our rental for convenience and she even shipped me a few personal items that were left behind by accident after our trip. I highly recommend renting from RV & Boat Rentals Las Vegas and will definitely be renting again in the future. Burning Man specific comments: Competitive pricing for a luxury RV being brought to Burning Man. A playa dust cleaning fee included in your rental agreement ensures you get your security deposit back assuming no other damage caused by driver(s). Angie provides several odds and ends such as painters tape, aluminum foil and floor covering to help combat the elements (heat and dust) you experience at Burning Man and help those living in the RV be as comfortable as possible. I have rented two other vehicles in the past (elsewhere) and nothing is better than renting a modern vehicle when you are going to Burning Man to ensure efficient gas / propone / water usage. Lastly, the fridge / freezer stay cold and the A/C actually pumps cold air throughout the entire vehicle - neither are things that you should take for granted when renting an RV.

Renters beware! Angie jacks up prices once you have booked. We were quoted a little over $1000 for…read moreour rental, around half now and the remainder later. However, to our surprise, an amount nearly triple of the receipt price was charged to my bank account.We checked the listing on the email and the pricing was completely different. We reached out to Angie immediately. She was aware of this and neglected to inform us. Needless to say, we cancelled our reservation. Please don't fall victim to this company's fraudulent activities.

Rented a 40' RV from Sunshare for two weeks in July 2012. RV and all services provided by Sunshare…read morewere as promised. Sunshare pre-stocked the RV w/groceries prior to our arrival. RV was spotless and in good working condition when we arrived. Kelly Owens from Sunshare was on call throughout our 2 week vacation and promptly responded to any issues we encountered on the trip. The price for the motorhome included mileage, generator use, and anything else needed, without any hidden or unexpected extras. I would definitely use Sunshare again, and recommend them highly.

From the owner: We have high end RV rentals for the complete luxury vacations. For more details visit…read moreSunShareRVLasVegas.com or give us a call at (702)900-3577

As always, the team at JWRV went above and beyond. I had it on the lot and the batteries decided to…read moredie for no reason. It was just before noon on the weekend so service was getting ready to close. Victor came out with a jump box and got my house batteries and chassis battery powered up. Then it wouldn't crank. Tried everything and nothing. So I scheduled a mobile mechanic and he couldnt be there until Monday. So after several hours of tracing, testing and looking up a solution on every forum I could find, I asked a salesman (Brandon) if he might know anything. Without hesitation he came out, looked at the problem, found a website with a fuse diagram and found the problem- a $6.99 fuse!!! Once again the staff stepped up and saved me hundreds of dollars from not having a mobile mechanic come out. Brandon took his time and within 30 minutes the problem was solved and it fired right up! He even said afterwards "hey that was fun!" Again, this is my 2nd RV I've purchased from JWRV and if I ever outgrow this one theres only one place I'll buy my next one! The staff is unbeatable! Thanks Brandon! Patrick OConnor

We have always had great service at JWRV. We are repeat customers because we know that the service…read morewe receive will be top notch and we will be treated like family. Our sales rep., Tommy D., was outstanding with our last RV purchase. We told him what we needed and he didn't disappoint. We have tried other dealerships in town, but none compare to the quality of service for both purchase and workmanship when completing warranty work. The Molinas

This is a double review. First, I highly recommend this form of traveling to remote destinations…read more Campervans / RV's are so convenient and allows such flexibility while traveling. Campervans are easy to drive and can fit into any normal-sized parking space. Regarding this company, they provided incredible customer service and a clean, comfortable Campervan. The fold out bed was easy to assemble and the van included a sink, small fridge and storage spaces. Our van was waiting for us when we arrived. We had the option of choosing different bundles: blanket, kitchen items, tent, chairs, basically anything that enhances your outdoor experience. They even had a donation locker where you could take items left by other travelers. We loaded up and we're off on our adventure to Death Valley. We found that this company has several locations in the US, and they will allow for one way travel between their locations. We are now seriously considering planning a cross country trip!

The van we got had 240K miles on and it was very noticeable it was not maintained…read more 1. The refrigerator did not work well at all. Ice was needed our entire trip to keep anything remotely cold. 2. When you hit the brakes at 55-60 mph or more, the brake pedal vibrated as did the vehicle. 3. The headlights were terrible because the lenses were so sun faded and fogged over. 4. I'm unsure if the shocks were ever changed but every bump on an interstate or rough roads at 65 mph or greater, the van shook pretty bad and wobbled more anything. 4. When rented, I took a picture of the odometer at 598 as the last 3 and they claim it was 587 and charged us for the 11 miles we didn't even drive the vehicle. This is the 2nd time we've used Escape because the first time it was a great experience. This time was not an enjoyable experience and we won't be back. For the price of everything, you'd expect a van in good condition that felt safe as well as being fully functional...we did not get that.