My friend was flying in from Honolulu and after several delays his flight finally took off. I…read morecalled R Jay Taxi and requested a pickup from Kona airport and told him the flight would be arriving within 30 minutes. He accepted the request with no hesitation and was able to get a driver to the airport before my friend landed. On top of that, my friend said the driver was extremely polite and friendly, and he had a great ride to the hotel. I would definitely recommend this company.

Made reservations for pickup at airport. Plane scheduled to arrive 10:30 p.m. He knocks off at…read more10:00 but he waited and the plane was 1/2 hour late. Kept in touch by text. He was there and took us directly to our destination. By the way, when we left, there were no regular taxis left. Fare was fair. Made reservations to pick us up at hotel and on to airport. Right on time. Just the best!

Great service! Reasonably priced, clean vehicles, and very reliable. I have used them twice, and…read moreI'm very happy!

Prompt and very courteous. I looked them up online called and they picked us up at the airport…read morewithin five minutes.

Duke was super friendly! Used his services almost everyday when staying at the Hilton in Waikoloa…read morevillage:)

John was just the most helpful person and worked with us to ensure the correct car seat was…read moreavailable. He was wonderful to talk to and his demeanor helped this stressed mama to feel secure in our trip to the hotel!

Called PHILS Taxi Ph. #808-325-1234…read moreMorning of: 4/21/2025 Guy said he'd be there in 10 min.. so I walked to get my mail not 50ft. away. He rolled-up in a white late mode sedan and asked if I was the one who called, I said 'yes' told him to "hold on" . He just sped away, what a Bozo ! Well, if anything he wasted his gas (((Never again!))). Ended calling a well known Kona Taxi ser. which I've used three times in the past, though charges are the going rate. They're Dependable, Fast, and Drivers are very friendly,courteous and helpful.

Oh. My. Gosh. I wish I could give negative stars. I made an appointment with a guy who claimed to…read morebe the owner. He pointed out that he had been driving a cab in this town for 20 years. The next day he called me back to get the address that I had given him. Evidently he wrote down the completely wrong street name when I talked to him the first time. He hadn't heard of my street or the area. He called me about 10 minutes before my scheduled pick up time and said he was picking up someone else on the way to my house. At my pickup time he still hadn't shown up so I called him. He had no idea where my street was. So he's been driving a cab in this town for 20 years? Ever heard of GPS??? I had to give him directions on the phone. He was 15 minutes late to my house, and I was panicking because I needed to get to the airport! He drove like a maniac on side streets, no doubt to avoid being seen by any police. He made no effort to slow down going over speed bumps. He talked on speakerphone several times, and bashed the callers as soon as he hung up. Foul mouthed and totally unprofessional. The whole ride was off-the-meter, and when I got to the airport he said it would be $20. He looked surprised that I didn't give him a tip.

Dave is very responsive - I messaged him on a bit of short notice. He got right back to me with his…read moreavailability. He was waiting at KOA for us and our ride to the hotel was vet enjoyable. Dave is the perfect driver and has a ton of island knowledge. Mahalo Dave!

Dave kept up with my airline delays and was accommodating…read more He didn't end up picking me up but connected me to someone else and they communicated promptly. Would definitely recommend.

Excellent service! Early morning and was better than waiting for Uber/Lyft to get out of bed.read more

JB is on it n I highly recommend him because he's always there wen I call for my members n I knw…read morehe'll be there for u .. he's one taxi service to keep on speed dial..u won't regret it , AWESOME GUY N AWESOME SERVICE .. YOU DA MAN JB

I didn't use this service because the dispatcher was kind enough to inform me that my hotel was…read morewithin easy walking distance of my destination. It was a nice walk. Great customer service!

I was very impressed by how Nel from Hualala'i Taxi was willing to fit me in, at the last moment…read morefor my son's wedding. They were totally booked, but still....somehow... Aloha and mahalo! Stephanie Crocker

Great people. The only taxi service that is willing to go to Captain Cook. Reasonably priced and…read moreclean vans. Save their number in your phone! Better than Uber imo.

Don't even bother trying to contact this company for a ride. They are never available and won't…read moretravel outside of like a 1/2 mile radius even if they are.

I made an appointment with D&E Taxi for a ride to the airport from Kailua Kona. D&E Danny was on…read moretime and very helpful with my bags. The price was good. I will definitely use D&E in the future.

Overcharged us $45 for a 7 mile ride in a dirty and wet cab. felt unsafe the whole time.read more

Awful. Requested from airport to hotel. Worst ride ever. Rude, late, unclean paid alot for nothing…read moreat all Next time Uber

They accept the delta vouchers on the way to hotel but don't have availability back after a…read morecancelled flight- very poor service Also have a lady who can't drive and can't load/unload luggage-