Our inspector, Jed, was top notch. He tool the time to thoroughly inspect and answer my questions…read more He ensured that I knew the systems in my home and how they worked.

Professional. Easy to deal with. Thorough. We were on a very short time frame to get an…read moreinspection completed and Pro Spex was the answer we needed. i recommend them highly.

Sean provided a wonderful service and was very communicative throughout the entire process. I…read moreneeded an inspection done on somewhat short notice and he really helped me out. Highly recommend!

Sean performed my home inspection and was extremely detailed and really took his time to explain…read moreeverything he was doing and saw. He constantly stopped to see if I had questions and explained how various things should operate throughout the home. He sent over the report in a timely manner since I was under a deadline. He even called after he sent the report to see if I had additional questions. I appreciate that he was knowledgeable but also really friendly and most importantly conducted a thorough inspection.

Requested a mold inspection. The company came out within forty eight hours and took a sample of…read moreboth the outdoor and indoor. Good value.

Great company good experience. The inspectors report was quick and thorough. I really appreciate…read morethe responsiveness of the customer service team.

I bought a condominium in Columbia sight-unseen while living in San Diego. Having a quality…read moreinspection and someone that I could trust to give me the information I needed about the unit was vital. Based on Google reviews I decided to hire Andrew. His price was extremely competitive and he was the first person to respond when I looked for inspectors on Yelp. Not only was he the first to respond but he also responded almost immediately when I had questions about setting up the inspection, what I should expect, how to pay, when I would get my report, etc. I also looked on-line and found a sample report: I impressed by it. Andrew called me immediately after the inspection and gave me the highlights of everything he found. He answered all my questions and was extremely friendly. The next morning I found the complete inspection report in my email with photos, comments, suggestions where changes or updates were recommended. I had two questions regarding the report. I asked the questions on Yelp and had answers in my in-box within 3 minutes! I am going into this "blind" condo purchase feeling so much more confident thanks to Andrew. I highly recommend him and would not hesitate to use his services again.

We actually hired Andrew twice. The first house, he did an excellent job, but we ultimately decided…read moreto back out of the contract partially due to his diligent work. Last week he did our second inspection, and the quality was just as good as the first time. He answered all our questions during the inspection and even a few follow-up questions I had afterwards. Definitely recommend!

John and Sterling at LodeStar Inspection Service were absolutely outstanding during the inspection…read moreof our soon-to-be home. Their inspection was incredibly thorough, detailed, and professional from start to finish. They were efficient, informative, and provided exceptional customer service throughout the entire process. As first-time homebuyers, we really appreciated how much time they took to educate us along the way. They welcomed all of our questions, concerns, and inquiries with patience, kindness, and genuine professionalism. We never felt rushed, and it was clear that they truly cared about helping us understand the home and make informed decisions. Shameika was also excellent. She thoroughly checked for lead and was able to give us confirmation in real time, which gave us added peace of mind during such an important process. On top of all that, the report for the entire inspection was ready the same day, which was incredibly helpful and impressive. We truly could not have asked for more diligence or a better experience during such an important step in our first home purchase. We highly recommend John, Sterling, Shameika, and the entire LodeStar Inspection Service team to anyone looking for a knowledgeable, thorough, responsive, and customer-focused inspection team.

The inspection was done promptly and efficiently. A Thorough and detailed report was given with…read morehelpful suggestions

David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

I am in the process of purchasing a house and did not know where to find a great home inspector. I…read moredecided to give Yelp a try since I have used it in the past to get quotes for other things. I got a response from Mark on 05/11/24, and we talked on the phone for over 5 minutes to discuss the location of the house, the best time to do the inspection, and the prices. He was patient as I asked many questions, and I never felt rushed. We decided to the home inspection on 05/13/24. On 05/12/24, it rained very hard, and I was concerned about the new house since it is located next to a drainage system. Fortunately, Mark was doing another home inspection in the area and dropped by to take some pictures for me, mind you, I did not even ask him to do so. He just thought it was a good idea to do so since he was in the area. He sent pictures and confirmed that the basement was not affected. I appreciate this so much as it gives me a peace of mind. On 05/13/24 Mark, my realtor, and I went to the house for the home inspection. Mark is very thorough and meticulous with everything. He took his time to explain everything to me and answered all my questions. He even spent around 5 minutes on the roof to ensure there is no problem with it. He also did the radon test for me. I am extremely satisfied with the services provided by Mark. I highly recommend him.

Everything went well. The owner was attentive and responsive. Would like to hire again if needed.read more