I was fortunate to work with Rolando for nearly all of my 8 PT sessions. He is a kind, articulate…read moreand competent worker. He always checked how I was experiencing the therapy, and asked if I had concerns he could address. He always called me "Sir" as a manner of respect. He can be very funny and I looked forward to my sessions. I wish him the best, just as he wishes for his clients!

Have never been able to get my 12 authorized visits allowed by my healthcare . They booked me and…read morethen cancelled on me . Never addressed my neck pain on 2025 nor alone care in 2026 . Why not ? Please help . Thanks

The Rancho Mirage location is AWESOME AWESOME AWESOME!!! Albert Charles and Brandon are the best…read more I've been going there for only four weeks and am extremely happy with not only the progress of my injury but the level of care that they actually have for their patients. It shows in the way they work with not only myself but every patient that walks through the door. Comfortable atmosphere and everyone there is a total professional. Charles is extremely knowledgeable and Albert is an OT wizard! Many thanks Complete Care!!! Im looking forward to the rest of my occupational therapy.

I wish I could give 0 starts. This place is recently under new ownership and it is completely…read morehorrible! If you like being treated horribly and shown no compassion then I would recommend going there for your physical therapy needs. Please do your research when choosing a physical therapist as this will be someone you work with regularly, and Complete Care physical Therapy is not where I felt comfortable!

I wanted to share my appreciation for the team at Pass Therapy. The atmosphere is always upbeat,…read moreand the staff is consistently friendly, professional, knowledgeable, and patient. It was a pleasure working with my therapist, Jerry. He was very patient but also knew exactly when to push me a little harder to ensure progress. I am happy to say that Mr. Bill has found a happy home there with Gumbee. Thank you for the excellent care. Cheers, Darren Schlenvogt

After my reverse shoulder replacement--performed by a top Los Angeles surgeon--I continued my…read morerehabilitation in the desert. Only eight months earlier, I'd had a rotator cuff repair by the same doctor, so I knew what excellent physiotherapy looked like. The care I'd received in Los Angeles was professional, individualized, and highly attentive. Unfortunately, my experience in the desert was the complete opposite. From the start, the therapist showed little interest in my case. She never asked about my surgeries or recovery progress and simply placed me in a corner to perform generic wall exercises. She set an egg timer, left for several minutes, and returned only when the time was up. Some of the exercises--like wall crawls--were completely inappropriate for my stage of recovery and could have caused real harm. When I told my Los Angeles physiotherapist what they had me doing, she was stunned. The desert facility operated more like a franchise focused on volume and profit than on real patient care. I should mention that the front desk receptionist was kind and helpful. When I later called to explain I'd been wrongly sent to collections--despite having already paid--she was just as surprised and agreed that it was outrageous. Still, even she never asked how my recovery was going, which says a lot about the lack of genuine follow-up or personal concern throughout my treatment experience. As for the financial side, it was equally frustrating. I have top-tier insurance that fully covers my treatments, plus a secondary policy for co-pays. The staff, however, couldn't be bothered to contact my second insurer. I had to handle reimbursement on my own, and despite proof of payment through canceled checks, I was turned over to collections for a $30 balance I was never even notified about. The entire experience was mishandled from start to finish.

Marc and Lauren are outstanding . I found the entire staff to be knowledgeable , efficient and so…read morekind! It felt like a family atmosphere. I am a physician myself and went for PT for hip replacement ... they were so helpful and really worked to get me back on my feet. I highly recommend them!

Nathan has been my physical therapist at Spine And Sport Physical Therapy for multiple sessions now…read moreand everyone has been phenomenal! Nathan's got great people skills is highly trained and sensitive to what I need and my limits and it's excellent in his communication and developing a plan to get me Mobile again after my total knee replacement. I can't say enough about the experience being positive.

The team at this location is amazing. Very attentive to your needs and d adjust your session…read more They are a team that works together.

The first time I saw, Dr. Ross explained my situation to the point where I don't need physical…read moretherapy yet that I need to get MRIs requested for bilateral hips and the lumbar. All they were supposed to do is put a request in for an RFSMRI For my bilateral hips and a second one for my lumbar. And it will take only a week or so to get approved or disapprove. They keep saying they cannot request an MRI when they can when the community care manager of my case even says they can she gave them directions and what to do to fill out the form and they gave them her personal fax number so she can submit the paperwork in and get it approved or disapproved within a week. Now it is two months later, Dr. Ross has not even once returned my phone call only once when she got back after her two week vacation saying they will look into it and they have not done any request. Dr. Ross has not returned any of my phone calls and every time I show up to the place of business she's already left for the day my case manager who's in charge of my report said that they can request an MRI. They just need to fill out the form correctly and then fax it to the right person. They have the fax number but they have not even done it once And this is two months later I am forced to go back to my primary doctor which he still cannot see me due to his car accident and he can't go to work only from home. That's why I was requested to come to this location so we can get diagnose and submit those MRIs so I can find out if I need surgery which I believe I do in two locations. I'm very disappointed. They're not taking my matters very serious. I am still in some serious pain and hurting then I've been waiting for now close to 4 to 5 months for an MRI and these people here put me behind another two more months. I am very disappointed on this location and a little bit with Dr. Ross for not returning any of the phone calls back that I asked for except for the first one when she came back from vacation, I will acknowledge that They are very incompetent and their front desk. Lady probably needs to be fired because she doesn't seem to be passing on the information. So if you need an MRI done with this company, I would not go to them because they're just gonna give you a bunch of runaround and bullshit excuses.

I can not say enough about Melissa's magic fingers! She can feel where you have problems and…read moremagically make them disappear. I know it sounds like bologna, but i am a believer. I have been going to a chiropractor for years and i love him, but Melissa has fixed somethings that my chiro has never been able to make right. Between the two of them my 68 year old body will soon be that of a 40 yr old! (I hope! Lol). Melissa truly is amazing. She will always explain what she is doing and how it is going to help. I am always at easy with anything she is working on. I recommend her 100%, if you have problems that no one else has been able to fix, you too can become a true believer just by giving her a try.

From the owner: Physical therapy addresses limited range of motion, weakness, and poor function through exercise,…read morepassive stretching, and self-care. These tools are effective for many, but manual therapy techniques at Integrated Wellness and Physical Therapy may be beneficial for those with persistent pain, swelling, or limited activity. Dr. Mercogliano addresses these issues through work on the nervous, lymphatic, and visceral systems, desensitizing receptors and improving tissue mobility through techniques like myofascial release, lymphatic drainage, neuromeningeal, and visceral manipulation. Integration of the body systems is key to maintaining improvements. Dr. Mercogliano graduated from the University of Puget Sound with a Bachelors of Science in Physical Therapy in 1988 and earned her Doctor of Physical Therapy from Rocky Mountain University of Health Professions in 2006. She’s board-certified in Orthopedics in 1994 and re-certified in 2003, and 2013. Melissa earned her certification in lymphedema management in 2000 and is currently studying visceral and neural manipulation through the Barral Institute. She’s a Teaching Assistant for several courses due to her advanced skills. Dr. Mercogliano, a successful private practice owner in Kitsap County, Washington, for over 20 years, taught the edema management curriculum at the University of Puget Sound from 2006 to 2021. In 2023, she relocated to the Coachella Valley and now focuses on patient care and improving their quality of life.

My time there was unpleasant, not helpful, staff are not friendly, and I believe my physical…read moretherapist Gene actually helped me 3 times in person. Otherwise, trainees took me through the motions. Never telling me if i were doing the exercises correctly or re-adjusting my position. It was a "here put your legs here and go. count to 30...." I had a nice trainee Luiz a couple times who was at least friendly. The young woman at the front desk Elizabeth was friendly but did not return calls. I would try to reach them to reschedule but unless I kept calling until she took the call - NOTHING. I was very disappointed in the lack of quality care. And more disappointed that Gene the actual PT was so hands off. In the end, my pain did not decrease, my balance was off for days and new pains arose from their suggested exercises. I would not recommend this place. It is dark, old, dingy, and dusty. Not welcoming at all. All Star Physical Therapy is a NO STAR!!!!!!

They have a new front desk person. She is kind and responsive and efficient!!…read moreRudy one of the therapists worked with me this morning. He was knowledgeable and helped me determine what exercises will address my needs best. I felt a whole lot better afterwards. I recommend this place.