When I worked in food branding working with the health department was always straight forward and…read moreeasy. When I volunteered at my son's school getting a TB test at the health department was the cheapest and quickest option, but that was pre Covid. Sitting in the waiting room now with my son wondering why it is taking so long to get the test done. We just waited in a line with no one behind the window for 20 minutes.

PHD is unreliable and not people centered. I called several times to get a vaccine that they…read morepromote on their website. I got NO response, by phone or email. This same thing happened during covid. Their staff is unprofessional and unresponsive. Shame on you for taking so much taxpayer funds and providing substandard care. You do Pasadena name a disservice

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

Care quality was poor. Took 8 hours to go from ER to being moved into a room…read more Took 2 days to get an MRI. They only have one MRI machine!! Nurse care was generally positive. Room was comfortable.

Dr Nassir and staff are the friendliest. The only downside is that during covid they are not doing…read morevirtual meetings for long term patients who've been coming here for years and are awar of their problems. I wish there was something we could work out because the drive is far and tough, but other great Doctor!

From the owner: Internal Medicine, Pain Management, Physical Therapy, Weight Loss, Workers Compensation, and…read moreMedicare Insurance

Kaiser is always attentive you your type of care. The provide quality care for whatever your…read moresymptoms or injuries may be . I had to get a shot for pneumonia and they made sure I was ok and was gentle with the needle.

Kaiser Pasadena location No star for the lab lady Today…read moreAppointment at 9:50am Saturday I have been a Kaiser Permanente member for more than 15 years, and this is the first time I have felt the need to file a complaint about the service I received. Today, I went to the laboratory for a blood draw. I specifically requested a butterfly needle because I have very small veins and have difficulty with blood draws. Several laboratory staff members in the past have told me that I can request a butterfly needle for this reason. Unfortunately, the staff member who drew my blood today was extremely forceful when inserting the needle. She poked me so hard that I had to hold myself back from screaming because of the pain. I understand that drawing blood from small veins can sometimes be challenging. However, there is no reason for a patient to be treated so roughly. I expected the procedure to be performed carefully, gently, and professionally. This experience was very upsetting and disappointing. As a Kaiser member of more than 15 years, I have never made a complaint like this before. I believe this staff member needs to improve her technique and, especially, the way she handles patients during blood draws. Patients should not have to endure unnecessary pain because a procedure is performed without enough care or gentleness. I am submitting this complaint because I hope Kaiser will take this matter seriously and provide appropriate feedback or training to prevent another patient from having the same experience

The parking is a total rip-off. $12.00 for an hour. No validation. I'm pissed about this and I…read moreresent being charged so much to see my doctor. Not only that, it is valet only. I don't like letting total strangers drive my vehicle and then expect a tip on top of the outrageous rates. Not that they don't deserve a tip working in that hot underground environment, but the fact that it's set up this way puts patients in a corner where they have to pay pay pay. Keck Medicine, please validate!!!

Blood work dept is so unorganized. They open at 8 am. I'm the 3rd person I walked in at 8:05…read more It's currently 8:22. Only 1 person has been attended. Parking is very difficult iven thoe your paying $2 every 15 minutes. Unreal. I'll update if I ever get out of here

I've had a consistently excellent experience at Optimal Health and wellness and would highly…read morerecommend it to anyone looking for a professional, elevated wellness service. From the moment you walk in, the environment is impeccably clean, calm, and thoughtfully designed--it strikes the perfect balance between medical office and a relaxing, spa-like atmosphere. The staff is exceptionally knowledgeable and attentive, taking the time to explain each treatment in a way that feels both informative and reassuring. I typically come in for B12 shots, (I recommend the Honey Badger) , and the process is quick, seamless, and handled with great care. Efficiency, level of professionalism, and attention to detail is what you receive throughout the entire visit. I've personally noticed a meaningful improvement in my energy levels and overall sense of well-being following my treatments. Equally important, I feel completely confident in the safety and quality of care provided here. Scheduling is easy. You can call or check the schedule online. Appointments run on time, and every interaction reflects a high standard of service. NOTE: Parking is free for the first 90 minutes, but keep in mind the day and time you go can make it a challenge to find parking. Give yourself time. You park in the same lot with A LOT of restaurants. You need the code to get into the office building. No appointments passed 5pm and not Saturdays. I will absolutely continue coming back.

Clement Lee has been integral in both clearing up a long lasting black mold infiltration and he has…read moreenhanced my peptide protocol for full optimization of my health and performance. I'm almost 50... I don't want to just be "healthy" and I don't want to "settle" for average health. I want to be fully optimized in order to show up in a peak state for my family, my work, myself activities and mostly myself. So I take the time and the diligence to research and review potential enhancements and solutions that accommodate and complement my goals. I take them to Clement Lee and we create a protocol that's custom for my needs, wants and wishes. In the process he clears up the confusion and provides expert Insight into proper dosing and use (or even avoidance) of the options I'm wanting to consider. He's been a very accurate and highly effective resource for my success. I highly recommend.

I came here for a typhoid shot ($97) and it took a total of 2 hours.. they only have walk ins…read moreMonday - Wednesday and Mondays are the only days available for some tests. ( I think the TB skin tests ?) so.. maybe that's why Mondays are extra crowded, so if anything I'd recommend coming in the morning on Tuesday or Wednesday if you want to try and avoid crowds. There's parking in the back, but it was full when I got there.. because basically half of the parking spots are reserved for the employees and officers.. but there is street parking. When I got there the street was also full so I settled for having to walk.. Online, they have a price list that is "updated" for the vaccination prices.. however I paid $2 less than the listed price and I didn't have to pay the $50 clinic fee that they said was effective July 1, 2017..? Along with the prices they have their walk in hours and a phone number telling you to call to make sure they have your vaccinations in stock... however when I called it said it'll only tell you if they have yellow fever vaccination in stock. So I just went .. and when I got there it said typhoid was out of stock on their window... but luckily the lady said said they did have it ..? All I can say is be patient.. you'll get your stuff eventually..

When I realized I should probably get vaccinations for my overseas travels, and my doctor…read morerecommended this place because it'd be cheaper than what he could provide I cringed. I didn't want to wait hours in a busy clinic waiting to get shots. I came on a Monday around 11am, and was out the door by 11:15 am. Amazing.

I've been coming to the mark for about two months for TRT. The whole staff is very knowledgeable…read moreand I receive friendly and professional service everytime I visit! I'm loving the results that I've gotten so far!

Trustworthy, great care and education. The medical team took the time to answer all questions and…read moreconcerns I had about TRT and maintaining fertility. The PAC sat with me for over an hour to go over my blood test results, and we covered all their options for best outcomes. Knowledge is strength and power. This is how healthcare "should" be.

I woke up w/my rt leg not able to move w/o excruciating pain, (15/10); I'm very good with pain, so…read moremy husband took me to the e.r., Sadly Keck USC is the closest one. I was on my old crutches when arriving because it helped to keep my weight off the leg & help with movement. The very kind security guard immediately got me a wheelchair. She also helped me gather my registration paperwork so I didn't have to wait in line. The nurse who took my vitals asked why I was there. This is not a common condition, but she said she had to check with her attending who determined it was not an emergency. A simple Google check would have told her that it was life threatening, but she was NOT a good doctor. More on her later. After a couple of hours, they took me back for a blood panel so they could do a CT scan w/contrast completely skipping an ultrasound then an MRI w/contrast. The phlebotomist was good. I told them I was freezing and could I please have a blanket, & I hadn't eaten all day; could I have a sandwich. The doctor, whom I already went over all of my health issues, asked, "What if I got you a full meal instead?" I again had to remind her that I was on the FOD map diet for my IBS and could I just please have the plain sandwich and the blanket. This is now the second or third time asking for these things. She said she'd check on these. She and her attending both examined me, pushed very hard on the painful area. If it had been a clot, it could have broken apart & killed me. I finally got my blanket about 6 hours later. Still no sandwich. The female doctor/attending sucked & said if I was nauseous, I would have to keep the oversalted crackers down, which I did, then I could have a sandwich. I ate one pack, stopped, & was so angry thinking, "Does she think she's my mom?" I know my body & have been through enough things that I know what I best respond to. My husband found someone & told him what the m.d. said and could he please bring me sandwich. He said he would check on it. That was all of their responses. You would have thought that their sandwiches were on lockdown. In the meantime, I was in the main waiting room w/10-15 people vomiting non-stop. Finally, it was my time to go to the CT scan room, which I didn't get because someone was stroking out. Understandable. So I asked if I could have my sandwich while I was waiting because they were giving me strong pain medicine, & I still had to take my own, so I needed something in my stomach to help with the acids. "I'll go check on it." They rolled me into the inner waiting room left me facing the wall because I was apparently their prisoner except for no bread or water. When it was finally time to take me to the CT room, I asked about the Zofran, AGAIN, because I know how nauseous the contrast makes me. OOPS! They forgot to order it, so I had to go back to my prison cell. At least this time, they left me facing my husband who again asked about my sandwich. "I'll go check on it." At least an hour later, they finally got the Zofran and were able to take me to the CT room. Brian, the assistant was very nice and patient. He even offered to replace my blanket with a warmer one. When my husband asked him about my sandwich, he said, "I'll go check on it." The actual technician in the white lab coat was a little too in my face and rushing me. I COULDN'T MOVE MY LEG; I WAS DOING THE BEST I COULD! They rolled me to the main waiting room w/all of the vomiting people. After an hour or two, they came to get me just to put me in back in my prison cell. My husband had to go let our dogs out and feed them & asked again before he left about my sandwich.. "I'll go check on it." I was in the little waiting room at 3:00a.m. by myself & didn't sleep because I didn't trust these people. Meanwhile, the new RN's or MA's, (I couldn't tell which from their lack of professionalism) just kept flirting with the married NP who's ego got bigger with their many questions he answered. They could have researched on their own. I waited until 5:00a.m. because everyone kept ignoring me. Since no M.D. or P.A. was present, just an N.P. who was basically in front of me but never checked on me nor made eye contact w/me in those two hours, I finally asked very loudly "Is anyone going to tell me what's going on with me?" No response. A few minutes later, the N.P. shouted back (HIPPA), "I just now got your test results," (right) "and I'll go over the results, discharge paperwork, and any notes for work," but he just handed them to me. Luckily, I'm have a pre-nursing AA along w/a bunch of certs since I had to read them on my own. He said he would remove my port I reminded them I had because I know they would have left it in. I was already taking it out when he said he could do that. The CT scan was clear. I said, "doesn't explain my symptoms". Him, "Maybe we should run more tests. Which ones?" I asked to be rolled out. I'll go to the pro's to figure this out. Never got my damn sandwich!

USC they treat you for money, they don't give a hoot about you and how bad you feel and the pain…read moreyou are in. Dr Ariela Zinelman is mediocre at best, ZERO communicarion, botched my bioass in my tie. It took her Boss Dr Ochoa almost 2 weeks to respond to my email, UCLA responded in 2 hours. UCLA responded to my email in 2 hours saw me after 5 days, during my visit the Doctor went with me to the Ultra soung room, looked over the scan while it's happening and during the same visit told me the course of action. Avoid KECK USC in Arcadia like the plague.

Dr. Hong is an amazing Doctor. Talking to patients in her waiting room is just the tip of reality…read more Pregnant moms from pregnancy to birth rave about her care, professionalism and manor. She began seeing my wife in May 2025 after she suffered for years and underwent numerous scans and procedures across many cities, specialists and doctors. Dr. Hong was both diligent and proactive after locating a growth. Following a positive carcinoma biopsy, Dr. Hong ensured my wife was assigned and treated by one of the best surgeons in the field, (Dr. Pham of USC Keck). We were blessed to find this amazing doctor and we will always be greatful for her amazing response.

The front desk screwed us over on appointment time changes. Got a call about a week ago before the…read morescheduled appointment and said the doctor will have a procedure earlier on that day so will have to move our appointment from 2:30pm to 3:15pm. When we arrived on time, we were not called before other parties that arrived later than us. It turned out they didn't update our appointment time in their system and considered us late. No apologies and no attempt to correct the matter which resulted in 1.5 hours delay of our rescheduled appointment time. Lame excuses and lie about maternal patients having priority, which is more like they don't want to do anything to rectify the issue that they created.