Many of the staff at Vibra have had, or currently do have, family members in care facilities. They…read moredeal with the same limitations in being able to interact with their loved ones as the families of Vibra patients do. We want to reassure you that Vibra completely understands firsthand your situation, and sympathizes/empathizes with you at the frustration and challenges that go with these limitations. Vibra's Patient Ambassador is diligently helping patients to communicate with loved ones through various means of technology, including Zoom, Facetime, Etc. Nurses are fielding the calls from family and loved ones, to be sure the patients can continue to communicate with them. Please, contact Vibra and request whatever means of communication you prefer, to be able to see and/or hear that your loved one is still getting excellent care and is doing well. We are all in this together, and Vibra is taking care of your family members and loved ones as if they were our own.

My dad is up there for going on 4 days seems to be a good place. The little tv wasn't working but…read morethey called a maintenance guy to fix it. The nutritionist was very helpful and let us k ow there was a paper explaining policies, etc I would give it higher rating if it was warmer in rooms and small bed tv wasn't working.

I just want to say thank you to Pineapple and all she does, also thank you to therapy and the…read moreNurses as well also the CNAs. I'm so happy to go home soon.once again thank you for everything.

I would leave zero Stars if possible, worst facility I have been in in a long time, overcrowded…read morewith very poor renovations. Extremely crowded and very unorganized while being the least secure facility. No security cameras nor a security guard anybody can walk in at any time and go anywhere. Not to mention they lost my mother-in-law's wheelchair and I had to search the entire facility for it then take a wild guess at which leg rests belong to her because they had the entire chair packed full of others belongings the only saving grace of this facility is the staff is nice. There's obvious evidence they just painted over black mold I scratched some of it with my thumbnail and yeah it's black mold. Do not take your family members here

If your elderly family member still has cognitive awareness, don't walk, run away from this place!…read moreI wouldn't let my worst enemy live here. Staff treat people like things. They use agency personnel that are barely trained and very rude to the elderly residents. They are in cahoots with the ombudsman si no consequences ever happen when they treat people poorly. Move out of state if you want a care center that cares.

My mother was admitted to Marquis from Mercy Hospital after having a fall at her home and,…read moreapparently, suffering a mild stroke. At 97, mom was suffering from bouts of dementia, but with rotating caretakers, was still able to live at home. It was decided to move mom to Marquis for "comfort care" as she displayed all the signs of nearing the end and I just wanted to make sure she didn't suffer. (All the paperwork and details were sorted in an expedient and organized fashion, so I didn't have to worry about any of that and could focus on my mother). She wasn't happy being in the hospital and wasn't all that jazzed about being moved to Marquis for rehab... However, it didn't take long for the staff to earn her trust. Her primary nurse, Robin (I hope I got that spelling right), was outstanding. She knew I was in from out of town and that I needed all of the information I could get and she ALWAYS made herself available if I had any questions. When she wasn't there, the other nurses did a wonderful job with mom. My mother was an extremely independent and proud person and did not like to allow anyone to do anything FOR her - but she let down her guard with the staff at Marquis and trusted them enough that her last week was as peaceful as could be expected. I am sincerely grateful for the care provided to my mother by the staff at Marquis - especially the personal attention they paid to mom - rather than just treating her like another body. Mike Ray

The quality of care given is very neglectful. The medical staff ignores patients needs and hygiene…read more I have seen patients fall out of bed and the staff didn't seem to care. When I asked for pain medication for my loved one, it took the staff almost an hour to get. So my loved one sat in pain. I don't recommend this place for anyone, but if you're having to go to a place I would recommend any where other than here.

If your love one is in the hospital and has a choice of where to be discharged do not go here. The…read morefirst reason is they are unstaffed with nurses, and aids. Most the ones they have are good and are nice, but management/owners load them down with to many patients, and they cannot be in two rooms at the same time. Mom had to continually hit here call button to try to get attention for someone to eventually come. The second reason is food. I would be there at some of moms meals, and she would taste and, start crying. I would say mom what is wrong? She said the food is horrible. Wanting to prove her wrong I said here, let me try it. I tried it and SHE WAS right, most the times just complete tasteless cheap slop. Mom continue to loose weigh here as she would taste a meal and then let it go back to the kitchen. We brought her some meals just so we would know she was eating, but were not able to be there for every meal. How are patients supposed to get strong and recover to go home when they do not eat healthy good TASTING food? The third thing is the rooms are small, and the place is in need of a remodel.

Windsor staff is wonderful, and the really care for their patients. They are knowledgeable,…read more personable and provide a wonderful facility for those needing skilled nursing. I have seen them care for a loved one first hand and I am very pleased with Windsors. 5 stars!​

For me its a place where the elders are at a level of dying, not for active people and with a great…read morememory, capacity of thought. Feeding the elders or and sick people that way is awfull they cant be healthier or stronger, Ex, in a week I did not see a good fresh vegetable. All from cans for fruits. Type of meals:bologna sandwich, cheese sandw, grilled cheese, If all their life they have been fed with junk food, it wont be better. But the people staff are good and kind but there is a lack of communication between department or service. Things to be repaired not one in 4 months. 3 people a room and tv on 24 hrs/day impossible to sleep they should request earphone for who wants a tv. The light is too dark to read in the room I will never refer that center but for dying people because they will have good care in certain way.

My grandma was sent their after 2 surgeries no one would help her to use the bathroom so she risked…read moreit and then urine and feces were not taken out in over a day it Stunk really bad they would answer her call button and never checked on her. They were supposed to give her a shower but didn't and left her in dirty clothes...so she had to sign out and get care from home..

A senior member of our church was recently sent here for rehab before transferring to another long…read moreterm care center. The family watched on as we did as well that this patient and his roommate were purposely ignored. I will say there was one aid Cody and a nurse named April that did an amazing job and when on shift would ensure to respond to call lights. Many of the other aids and nurses could be heard saying just turn the light off they will be fine. Care was subpar. A rabid dog gets better care. Do not bother complaining to management as they say write a letter and then sweep it under the rug. Ombudsman was of no help as the rep I spoke to stated that they have never heard or seen any wrong doing. Do your research. I have sent formal complaints to Magnolia Holdings the parent company.

Post op care for total arthroplasty, left knee. Surgery…read more0ct. 8th, 2025. PT to begin Oct 15th! Since the PT has not started I can't give a fair rating at this time.

the Rose Center the staff are so caring and considerate prompt explains everything shows you…read morestep-by-step. What's going on quality of care is A1 plus my recent return to The Rose Center I have met its experienced and qualified staff and they have given me such great care and exercise to for strengthening and to help me be able to balance in maintain my posture. I appreciate The Rose Center so much. They work one on one with individuals and make you feel that you could do anything it's all up to you