I Really Appreciate the Care Quality I am Receiving from Wound Care…read moreto House Keeping, The Whole Team here is like a Symphony and Each One Is a Rockstar at their Instrument! The CNA's are so kind and professional. They go out of their way to make sure I have everything I need and ask for...Reminds me of "Old Fashioned Quality Service With a Smile" Nurses are So Wonderful and Taylor, their Concierge is just a Cut Above the rest, She has been So Good To me. The Snacks and Meals are good too, The Lunches look like it's Dinner You won't be hungry here... I feel very fortunate to be taken care of by the team of qualified professionals here. This my second time here and I must say that it really doesn't get much better than this. Thank You,

My dad is up there for going on 4 days seems to be a good place. The little tv wasn't working but…read morethey called a maintenance guy to fix it. The nutritionist was very helpful and let us k ow there was a paper explaining policies, etc I would give it higher rating if it was warmer in rooms and small bed tv wasn't working.

I am currently staying here after a very difficult spinal surgery and not such a pleasant stay at…read morethe hospital. Let's play a place is amazing how bright and well decorated cheerful friendly.It's a complete mental reset.That is definitely good for my physical recovery.As well. Please forgive that typo errors.I'm doing this with voice recognition, and my because my fingers don't work very well yet. Everyone's here.It's just such a well coordinated team, like, I never had any idea that such a diverse number of occupations and specialties and things could be involved in your recovery. Wonderfully and responsive to my needs.And I just, I really can't say enough good things about this place.

So far, I can't say enough about the care my HWP and broken hip is receiving! It doesn't smell,…read moreit's clean, the staff is 5 star quality. I cannot believe how fortunate we are that they had a bed for us. The CNA's are out of this world!!!

I've been a client of Pro Rehab on and off this past year, for a couple nagging pain issues. I've…read moregotten the best care and treatment here. Treatment is personalized, you aren't part of a herd of clients being shuffled from station to station. Rachel and her staff and friendly, accommodating and absolutely know their stuff! They've absolutely changed my life for the better!

From the owner: ProRehab Physical Therapy and Sports Performance is located in Redding, CA. We are a brand new…read moreoutpatient physical therapy clinic in Redding, California. We are delivering innovative treatment, using an evidenced-based approach, to provide effective outcomes. Our therapists are experienced in treating a wide array of conditions, some of which include: acute and chronic pain, injuries, pre and post-operative conditions, headaches, dizziness, and balance deficits. We are committed to working hands-on with our patients to help them achieve their goals, whether it be returning to work, running a marathon, or reaching overhead to put dishes into a cupboard. We are here to help!

I just want to say thank you to Pineapple and all she does, also thank you to therapy and the…read moreNurses as well also the CNAs. I'm so happy to go home soon.once again thank you for everything.

I would leave zero Stars if possible, worst facility I have been in in a long time, overcrowded…read morewith very poor renovations. Extremely crowded and very unorganized while being the least secure facility. No security cameras nor a security guard anybody can walk in at any time and go anywhere. Not to mention they lost my mother-in-law's wheelchair and I had to search the entire facility for it then take a wild guess at which leg rests belong to her because they had the entire chair packed full of others belongings the only saving grace of this facility is the staff is nice. There's obvious evidence they just painted over black mold I scratched some of it with my thumbnail and yeah it's black mold. Do not take your family members here

My mother was admitted to Marquis from Mercy Hospital after having a fall at her home and,…read moreapparently, suffering a mild stroke. At 97, mom was suffering from bouts of dementia, but with rotating caretakers, was still able to live at home. It was decided to move mom to Marquis for "comfort care" as she displayed all the signs of nearing the end and I just wanted to make sure she didn't suffer. (All the paperwork and details were sorted in an expedient and organized fashion, so I didn't have to worry about any of that and could focus on my mother). She wasn't happy being in the hospital and wasn't all that jazzed about being moved to Marquis for rehab... However, it didn't take long for the staff to earn her trust. Her primary nurse, Robin (I hope I got that spelling right), was outstanding. She knew I was in from out of town and that I needed all of the information I could get and she ALWAYS made herself available if I had any questions. When she wasn't there, the other nurses did a wonderful job with mom. My mother was an extremely independent and proud person and did not like to allow anyone to do anything FOR her - but she let down her guard with the staff at Marquis and trusted them enough that her last week was as peaceful as could be expected. I am sincerely grateful for the care provided to my mother by the staff at Marquis - especially the personal attention they paid to mom - rather than just treating her like another body. Mike Ray

This place is an absolute joke. Are you ready for this???…read more We were in a process of applying for our dad, who has dementia, to be placed at Marquis Shasta because they take his insurance and seemed like a reputable facility. We could no longer pay for Willow Springs, which is private pay, and a place that did such an excellent job caring for our father during his time there. He was well-loved, regarded by staff as "one of our all-stars" and was even featured in their April 2024 newsletter for his warm smile and reputation as their "resident chocolate lover." During the application process with Marquis, Willow Springs sent over a standard referral and care plan. Upon looking at the documents, there was an obscure note written by a staff member from Willow Springs that said "Sexual Behavior" without any description or context given. When Lori, the nursing director at Marquis, saw the note, she was rightly concerned and needed to find out more. I called Willow Springs and their nurse reached out to Marquis to explain that the note was in reference to a staff member who was showering our father when he made some sort of sexual comment. The nurse at Willow Springs affirmed that there was no aggressive or threatening behavior, only a few comments like that here and there, which she said was very common for people with dementia. Obviously, sexual jokes or comments are inappropriate in the workplace by those of us who are blessed enough to have full control of our mental faculties. But for an 80-year-old stroke victim with dementia to be declined admission to Marquis for occasional inappropriate comments because his mind is half gone is shocking, unconscionable and discriminatory. Our dad is not a threat to anyone, is not aggressive, and could not be aggressive even if he wanted to be since he moves so slowly and delicately. In fact, he was already a previous patient at Marquis in 2018 when recovering from his stroke and had no negative incidents whatsoever during his short-term recovery care in their facility. Unless Marquis can prove that no other dementia patient has ever been declined or removed from their facility for similar comments, this denial is clearly discriminatory and I will be filing a complaint with the Medical Board of California. To be told that our father is "not a fit" for this facility is insulting and inhumane, to say the least, and they will be held accountable. DO NOT TRUST THESE PEOPLE! Find somewhere else for your loved one. They are obviously incompetent to handle real-world circumstances when dealing with memory care patients who pose zero risk to anyone at their facility.

Post op care for total arthroplasty, left knee. Surgery…read more0ct. 8th, 2025. PT to begin Oct 15th! Since the PT has not started I can't give a fair rating at this time.

the Rose Center the staff are so caring and considerate prompt explains everything shows you…read morestep-by-step. What's going on quality of care is A1 plus my recent return to The Rose Center I have met its experienced and qualified staff and they have given me such great care and exercise to for strengthening and to help me be able to balance in maintain my posture. I appreciate The Rose Center so much. They work one on one with individuals and make you feel that you could do anything it's all up to you

I can not say enough about this business. I have used them for at least 5 post surgical procedures…read moreand one not due to surgery. Dean is amazing at thinking out of the box and obtaining fantastic results. His support staff are amazing knowledgeable and friendly. I highly recommend this business. Small but powerful that obtains fantastic results

The staff is very knowledgeable, and friendly. I enjoyed coming here!! I put the hard work in and…read morehealed my body. If you are hurting, come here and they will provide you with everything you need to get better!

The quality of care given is very neglectful. The medical staff ignores patients needs and hygiene…read more I have seen patients fall out of bed and the staff didn't seem to care. When I asked for pain medication for my loved one, it took the staff almost an hour to get. So my loved one sat in pain. I don't recommend this place for anyone, but if you're having to go to a place I would recommend any where other than here.

If your love one is in the hospital and has a choice of where to be discharged do not go here. The…read morefirst reason is they are unstaffed with nurses, and aids. Most the ones they have are good and are nice, but management/owners load them down with to many patients, and they cannot be in two rooms at the same time. Mom had to continually hit here call button to try to get attention for someone to eventually come. The second reason is food. I would be there at some of moms meals, and she would taste and, start crying. I would say mom what is wrong? She said the food is horrible. Wanting to prove her wrong I said here, let me try it. I tried it and SHE WAS right, most the times just complete tasteless cheap slop. Mom continue to loose weigh here as she would taste a meal and then let it go back to the kitchen. We brought her some meals just so we would know she was eating, but were not able to be there for every meal. How are patients supposed to get strong and recover to go home when they do not eat healthy good TASTING food? The third thing is the rooms are small, and the place is in need of a remodel.

Can't rate them (So I went with the middle range of 3 starts) because I have not used them…read morerecently, but I understand the company is under new management (Andrew) and a new name since the previous owner (Stephanie) closed her doors.

They refused to Bill Medicare saying DR DID NOT GIVE THEM adequate documentation. Dr kept faxing…read morethem. I asked them to call if a problem NO CALLS JUST BILLS. If they had submitted to Medicaree and were refused I had appeal rights. They billed me more in rental fees then the equipment was worth. After six months the equipment was covered. This company is not ethical

Where do I begin? I went to Brande in Dec 2011 because I had a lot of issues with vaginal insertion…read moreand could not get through a papsmear without having a panic attack filled with crying, clenching and pure misery. At the time I went to see Brande I was 19 and had never used a tampon, again because of my issue with insertion. (This issue stems back to when I was 3 after a bad bladder infection at the hospital that forever scarred me)....Brande changed my entire life!! I was referred to her by my OBGYN Cheryl Wiley and usually it takes months to get an apt with Brande. I explained to her that I would only be in Redding for about 5 weeks for XMAS because I was home from Sac State. She immediately made me an apt and I saw her 3-4 times a week for about 4 weeks. She changed my life!! After much therapy I was able to use a tampon, had a much better time with papsmears, etc. She was so loving, caring, knowledgeable, helpful...just great! Months later we even had an issue with the insurance. It wasn't Brande's or our fault, just a misunderstanding of wrong information. Brande's office went out of their way to fix the problem which my mom and I so greatly appreciated.