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Aeris It Solutions

5.0 (1 review)
Closed • 8:00 am - 11:00 pm

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Services - Aeris It Solutions

Data recovery

Desktop computer body repair

Desktop computer support

13 More Services

Device support or repair

Home network installation

Cloud services

Telecom or network services

Remote access services

Server services

VOIP services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Printer support

Video game console support

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Miami Security And Network

Miami Security And Network

4.4
(5 reviews)

I hired them to install a security camera system consisting of an NVR and 7 wired cameras in 2023…read more Price was fine and installation was fine but when it comes time to set up the app on my phone the installer asked me to hand over the phone, I tried to follow what he was doing but he was installing apps, scanning device bar codes, assigning device names account user name passwords...all done very quickly and he asked me only for a password to use. It is an app called EZVIEW I later on went back to try and understand different settings and configuration but there is no manual to follow. But on the day of the installation all were working fine so I figured I will retrace the app settings and figure things out. The issue is post installation support. A year later the app stopped working unless I was on WIFI I was disconnected from the cameras. I texted the installer and asked for advice, he said the issue is with my mobile data. Mysteriously two weeks later the app worked again so they fixed whatever bug it was. Another month gone by suddenly one of the camera in color would have images in B/W only after raining hard, I thought those are IP64 or 65 devices, texted again and no reply. Finally one day my app freaked out and deleted all the devices and I need to set it up again. I texted him again for help and offered to pay for his time to set things up again and he said next week may be. Next week came and gone texted again says tomorrow may be. After that no more reply. Last year I need to upgrade phone and I wasn't able to migrate the EZView app to the new phone, it is no longer on Android playstore, I haven't been able to use this app on the new phone and so I have to carry two phone, the new phone for everything else, and the old phone to use EZView and only works on WIFI (since it has no SIM card). The NVR and cameras still work but if you need post installation support it doesn't exist.

They were super professional....they hung 2 TV's and a sound bar and a ring security doorbell.....I…read morewas very happy with their professionalism.....

Prime Tech Support Miami

Prime Tech Support Miami

4.2
(63 reviews)

This was the absolute worst service I have ever received…read more 1) Service was terrible. I didn't get a single response to my questions or need for updates. The only time they reached out was when they had a question about the payment. 2) I simply asked for my keyboard keys to be made less sticky. They didn't fix the problem at all. I NOW have to take it back to another technician. 3) A week after I left my computer at the store, once they said they had fixed it, they called and said that they had lost my password. I told them multiple times what it was and texted it to them. They said it didn't work and asked me to come down. Once I was there, they said they got it to work. This was the absolute biggest waste of money I have ever spent. And the biggest biggest waste of time. I 100% don't recommend this service, and please don't book an appointment with them. My technician was called Darian. I don't know if it was his fault, or the fault of the company - probably both. but I was shock by the deception and unreliability.

I AM SO DISAPPOINTED TO SAY‼ I brought my oculus pro here and they said that they inspected it with…read moresome magnifying glass and noticed damage to the oculus. It was going to end up costing me $280. Tbh I don't care about the money so I believed them and agreed. But my 64 year old father who never used an oculus in his life asked me to bring it to him before paying them lol. Thank god I did because somehow he fixed it within 15 min. So basically don't fall for these scams and bring your tech to your parents lol

Aeris It Solutions - itservices - Updated June 2026

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