This is for the location on Aero Dr off the 15, I oopsy'd on location Where do I start? Let me start with overall the comfortable feeling I felt when I walked in. Warren, James, Dan AMAZING! Warren was the one who helped me from basically start to finish and was very open, very informative very helpful and giving me insight on all that was needed for my repair. While you waited, the waiting room was open. There was plenty of accommodations whether coffee, water, snacks. I observed the interactions of the three gentlemen, and it was pleasant. It was easy going, and I want to mention, which may not be a big deal to some, but it was for me. There was no cursing, any conversation that they had with one another never held a single curse word they laughed, and I even joined in on the football conversations and so on it was just a great waiting time. Someone/lovely lady in the back helped wherever she could financially, to help me with my repair cost, and they even prepared me on some future repair needs. I would highly recommend these guys! read more

They're probably okay if you're just getting an oil change, but anything else you'll want to find a reputable mechanic. I took my truck in with a coolant leak. I asked them to diagnose it, fix it, and clean up the engine compartment when they were done. They agreed, charged me $400, replaced one hose, and left it worse than they found it. I had to finish the job myself at home. In addition, their communication was horrible. Every time I called I got an answering machine and had to wait for them to call me back. Like I said, they're probably okay for an oil change, but then again, there's a quick change Valvoline station across the street. Don't waist your time. read more

Aero Auto Repair - This is how they left the engine compartment. Notice the a/c unit detached, the hose hanging down, & the heater core casing cracked open. - Auto Repair Near Me - San Diego, California

This place is great! Needed a spare tire mounted and balanced in a pinch and they had me in and out in 10min! Jasmine was a real hookup. 10/10 read more

I have been going to Aero on Lake Murray since their business started there a few years ago. I am the owner of two vehicles. I own a Nissan cube and an older 95 Toyota Previa van. The Nissan has been repaired a few times and though I wish it didn't cost as much as it did for the repairs overall they did a good job and were up-front with me for how long it would take and how much it would cost. The van's engine needed to be re-worked. It cost a lot but they did it. I knew it would because I knew an older van like this would be costly to fix. So they did the work and a few months later a gasket blew. I brought it back and they honored the warranty. It took a few months to fix but because the parts are so hard to find it took several months. (Once again, because it's 3 decades old, I knew this would take a while to do.) Since then it's needed some other repairs but they've honored the warranty and it hasn't cost me very much. I'm appreciative of the way they walked me through the hard times while waiting for parts etc.. I'm also super appreciative that they took on the work in the first place as some mechanics will refuse to work on vehicles this old. I love my car and van and it's good to know they're both in good hands. read more

Came with a coupon to have my oil changed. Overall nice and quick with the work. They came up with a list of things to fix: brakes, spark plugs, shocks and struts, coolant flush, cabin and air filter. Had the brakes done but held off on the other things because I just changed air filter, and if they didn't bother to check that it was new, then who knows what they actually know. Also they wanted to charge me $100 for $20 worth of coolant. In the end did spark plugs on my own ($50 instead of $250 they quoted) coolant on my own ($70 instead of $250 they quoted) and once I properly inflated the tires that sound they claimed was my worn shocks, suddenly disappeared. read more

Excellent service. Micah and Aero auto repair saved me thousands of dollars by correctly diagnosing my truck. After two diagnostics checks one from dealer and one from another repair shop the two had the diagnostics trace a catalytic converter , but with their stealer service found it was not needed . Thank you Aero for fantastic service . read more

DO NOT USE THIS SHOP - Repeated Failed Repairs & Safety Issues I paid Aero Auto for brake service, and when the brakes continued squeaking, they attempted to fix it twice more, but the problem was never resolved. After three failed attempts, I took my car to an independent mechanic who discovered Aero Auto had over-tightened the brakes during their repair attempts which led to a broken caliper slide pin and seriously compromised the safety of my vehicle. They also failed to properly lubricate the brakes during any service. Along with this, they botched an oil change with faulty installation that caused a major oil leak. When I requested reimbursement for the faulty brake work, they refused, told me they don't have certified brake technicians do their brake work, and suggested I contact the Bureau of Automotive Repair. Not only do they not perform proper repairs with certified technicians, they don't uphold warranties and refuse to reimburse when another shop catches their errors and completes the repair properly. Since they denied my refund, I am now forced to take additional time off work to take them to small claims court to further deal with the ongoing fraud this company has committed. Avoid this business at all costs. read more

Aero Auto Repair - Shorn off caliper slide pin from Aero Auto's faulty work, found and repaired by a reputable shop. - Auto Repair Near Me - San Diego, California

Quotes and urgency regarding the work on the quotes change on a whim. Based off that, wouldn't trust them with my truck

I found out about this place through the mail that they send out with special deals on it (they have the same deal on their website). It is $49.95 for synthetic oil change, around $68 after tax, etc. Service was great, and they were even able to drive me to and from my house since I lived pretty close. No pressure to get anything extra done and you can always decline the service if you don't want to. Will definitely come back! read more

I called to get a ballpark estimate for a diagnostic fee and A/C compressor replacement. Gary was very rude and said that in his 51 years in the business he has never given rough estimates over the phone. This was the third shop I contacted while doing my due diligence after already having my vehicle diagnosed elsewhere. I was simply trying to confirm that pricing was fair. Worth Noting, I called one more shop after this and 3/4 shops could give me a rough estimate. Just not Gary at aero auto repair, they don't do estimates. After 51 years in customer service, I would have expected a more professional and courteous response from Gary. Unfortunately, the interaction left a bad impression, so I'll be taking my business elsewhere. Marcus M read more

Aero Auto is fantastic!! great people great service I have been going there for years My mom and dad also went there I recommend it Highly T. Smith read more

Be cautious with this place. They start with a low quote and increase the price after the job is underway. I won't be returning, and I recommend others consider alternative repair shops with clearer pricing practices. read more

I had an appointment for an oil change at 9am today. I showed up to check in, they had my appointment up on the screen and asked if I could drop off my car instead of wait around. It was because their oil changer wasn't in shop yesterday, so the 3 people that had appointments yesterday were before me this morning. I was told that there was no clear ETA when it would be ready, so I got picked up and assumed it would take maybe 2and a half hours tops. I called them at 1:30pm (4 and a half hours later) asking for an update. They told me that my car had not been pulled in yet, the oil changer stepped out for lunch but my car was next. I showed up and hour later (2:30pm) and found out that my car still had not been touched 5 and a half hours later. Asked for my keys because I wanted to leave, was asked if I wanted to reschedule and I said no. I was trying to be mindful of the schedule because I know it can be tough, but seeing my car in the same parking spot over 5 hours later was ridiculous. Adding on to this, they called me maybe 5 minutes after I left this review saying they were sorry for the delay and asked again if I wanted to reschedule for a specific date at 8:30am. I work late nights and booked this specific appointment because I had the day off. I told them that, and all they had to say was that the mechanic had to go on a lunch break. I get that, but my car should have been done by 12pm at the latest, and that is still giving a grace period for how long they say the oil changes should be. Again, given that I was told the lunch break started at 1:30. read more

We took our car there for an oil change. We had an appointment but they couldn't find it. We got there at 9:00 am & it took until 5:00 pm to be finished. When I called at 1:00 pm to see if it was done the guys said they only had 1 oil change person & he'd just gone to lunch & he would start when he got back. When I called again at 3pm I was told the same exact thing. Finally they called at 4:30 & when we got there it was still on the rack but it was finally done by the time we had paid. Don't use them. read more

Everyone is both very professional and give great customer service. Julio is the person I interact with because of his honesty and integrity. But the other service reps and mechanics also have similar qualities.. I also appreciate the way the company sends out coupons to frequent customers... read more

We always receive excellent service at Aero Auto. Julio and his staff are conscientious, professional and do great work--even when the vehicle is 1984 Saab with age related quirks. read more

I needed someone to checkout my headlights... they took the time to squeeze me in and get thevresults needed. Much appreciated!! read more

Repair was completed ahead of original estimate. Gave me a ride home when I brought my truck in for repair. Well done!

My second time here and won't be my last. I have found my cars new home for all maintenance needs.

Professional, polite, knowledgeable and fast. Great price and accepted discount card read more

Above and Beyond Ly really pulled out the stops to make sure that my 2018 Alfa Romeo could be serviced by Aero and saved me from the fees of the dealership. Bill also helped out by helping Ly. I would highly recommend this auto repair shop to anyone who has an import vehicle. My husband's 2020 Dodge goes here too, but that car is solid and only needs oil changes and minor maintenance. Aero has a great team. Julio is awesome too read more

I needed my brake pads replaced and my oil changed when I went in to Areo Auto and they found a number of different issues with my car. Though I spend more than I anticipated I really appreciated the photos they sent with their estimate to ensure I really needed the services they were recommending. I would go to them again! read more

I came in for an oil change and they were SO nice. I have a long history of being ripped off by mechanics and, as a result, am always a little leery. The crew here are SO professional, thorough, and do quality work, I've found a 'home' for all my future car repairs. read more

Took my 2006 GMC Z71 truck in to Aero Auto Repair San Carlos location for an oil change. The service writers Julio and Ly are very personable and at the same time honest. That is what you want when you take any vehicle into a repair shop is honesty. I appreciate that the final repair invoice documents what was done and the possibility of what else needs to done/repaired without being charged for the diagnostic. read more

Problem with leaking brake fluid It was right back caliper It was still under warranty so replacement was done at no cost read more

They're not honest about appointment times. Even when you schedule ahead, you can end up waiting 4-5 hours with no updates or notice from the staff. Because of the lack of communication and respect for patients' time, I wouldn't recommend this place. read more

This auto repair shop is a breath of fresh air! They are open, honest and kind. We were helping our daughter get her car fixed while she lives in San Diego and we live in Kentucky. Micah called us every day and helped us through the whole process. It is such a blessing to know that our daughter has a trustworthy place to get her car fixed. Thank you so much! We will definitely be back for all of our auto repair needs. read more

Bait and switch today. Came in with coupon for oil change. They said idiot lights showed I needed 200 dollar scan. Handed my coupon back to me and wouldn't do oil change. Took car to dealership. No light was on requiring a scan. Very very strange. read more

Micah made it happen thanks again my car runs well much better than before I will take my car to Aero Auto again!

Super chill ppl, they give nothin but helping hand. Personally I'll be back here again fs

I agree with the reviews that they are pricey. I liked the email of services sent for confirmation. However, they weren't transparent about the "why" of the services being suggested, and I received conflicting responses about what was wrong with my car. While my car was not kept for 2 weeks, it was kept for a few days which was inconvenient. However, the most egregious thing for me was that someone stole my iPhone car charger. No one drives my car but me, and no one rides in my car but me. So unless it grew feet and walked away, it was taken while being serviced. Why steal from a client? And something that they will obviously notice is missing. For that reason alone I most likely would not return here in the future. I should be able to leave my car as is and expect my things are safe in their care. read more

This business is a total rip off. All the mechanics, except one, a young honest man were deceitful and did shoddy work. Do not take your vehicle to this business unless you want to get ripped off. read more

So glad we found Aero Auto Repair in our neighborhood. My AC stopped working and my dealership wanted alot of money just to diagnose issue. New AC systems have the (1234YF) on newer cars not many auto repair have the new equipment and are certified. Aero is!! They diagnosed and fixed all in the same day. So happy with the results. I highly recommend them. Professional, Friendly and good communication and great service. read more

The thorough inspection done with the oil change is very worth it. The employees are very honest about what repairs need to be done immediately and which are of less priority. They were even able to unlock my driver's side door when it jammed (not an easy task). read more

Aero Auto Repair - Auto Repair Near Me - San Diego, California

Really nice staff and workers there!! They do a great job!!! I'll definitely use them again!!

My neighbor recommended this shop and I've gone there for a few different things, most recently to order a special tire for my Mazda. They were able to order it for next morning delivery ar a fair price. The Manager Julio is super nice, professional and knowledgeable. I HIGHLY recommend you take your car here for ANY reason!! read more

I needed my low beam bulb replaced on drivers side for lights. Asked me leave car with them for a couple of hours, was completed within an hour. Gladly used my birthday gift of $50 you sent me towards the labor. read more

Heed the bad reviews. I'm a Yelp Elite of 15 years and I actually don't write bad reviews unless I want to spare others the hassle and pain I have undergone. Often, if it doesn't really matter and everything was just "okay", I won't write a review at all. I took my car here when it was San Carlos Auto and they changed owners and rebranded to Aero Auto Repair. They're not any good anymore. A few months ago I took my car in because the battery light kept coming on. I took it to O'Reilly's, who checked the battery and said it was fine. The light kept coming on so the O'Reilly's guy thought it was the alternator. I took it here because it's close and because it should be an easy fix. The lady said O'Reilly's equipment wasn't great and that it was my battery. They said it wasn't the alternator and replaced the battery. I got it back and the battery light was still on intermittently. I returned a week later and the technicians were baffled. Confounded. Flummoxed. Confused. They did nothing to fix it. They offered no solution. (Another annoyance: they changed a setting to show how my current MPG is doing vs how many miles I have left in my tank, which is not useful, and I can't figure out how to change it back). Since then, the battery light has come on intermittently. I did not want to have to pay for another mechanic to do a diagnostic. Fast forward to today: my battery light came on and stayed on. Then all the engine lights came on. Then my radio died. Then my car died. Tomorrow I shall have it towed somewhere but in my online sleuthing, it seems to be the alternator. Other things they've done: they had my ex's old BMW for two weeks before they told him it was too old for them to look at in the first place. They misdiagnosed and mis-fixed my boyfriend's car and refunded him like $1800 in another epic saga that I will let him write about. read more

Knowledgeable, friendly staff. Lee was great. They took the time to listen to my concerns, found the problem and resolved it. Are they a little pricey? Maybe....but not outlandish. I will be back read more

great customer service, and quality work. highly recommend. They replaced a sensor related to a failed smog, and did it in a timely manner.