Prompt, efficient, professional, polite. Explained my heat…read moreissue and solutions to repair.

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

Good value, prompt service and keeps my system going. Give Real HVAC a try you'll love the being…read morenice and comfie all year long.

Shaw is an incredible professional with a servant's heart! He is someone who not only does right by…read morethe customer every time but also creates a lifelong client! If you have any HVAC needs, this is who you need to call!

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

I lost my heat on the first floor of my home this winter. The repair service I'd hired before was…read moreunavailable due to Covid, so I searched Yelp for options and lucked into finding Reliably Accurate and Scott Holotik. Several winters ago I had 5 pipes burst due to extreme cold on the waterfront and had to fight insurance to receive coverage. My voice must have been panicked when I talked to Scott about the problem because he made time for a service call on New Years Eve! The parts needed to repair my heat were not common so he had to get them the following week and come back. Scott's service was professional and prompt and he came across as friendly and competent. I'll now include him in my line-up of professional home care advisors.

Scott Holotik is very knowledgeable and reliable; he is skilled at what he's doing and I'd…read moredefinitely call him again when I need future repairs or maintenance done. He's the best.

On Monday 05/01 I was searching for an HVAC company through recommendations on my community…read moreFacebook page. Many of the "regulars" that I have seen before popped up in my feed including a few that I had called before, but they had failed to show for appointment or simply never bothered to return my original phone inquiries in the past. Then I came across a name that I didn't recognize through only ONE recommendation. I didn't trust the Good Ole Boys club (through recommendations) that I had previously tried to work with, unsuccessfully, in the past, so someone "new" was exactly who I was interested in. I called Zach Ernst, of ERNST MECHANICAL SERVICES, LLC (licensed in MD & DE) immediately...AND I reached him! Our communication was thorough and quick! I explained my concerns, budget and availability. Zach came out the NEXT day (Tuesday 05/02) and identified the burned up wires within my unit and another switch (Relay?) that needed replacement. He presented his suggested proposal of repairs along with a reasonable cost for the work and we agreed to proceed. The very next day (Wednesday 05/03) Zach texted me that the parts had arrived and he could install them on...wait for it...Thursday 05/04! BOOM ! So, moral of the story is: I reached out on a MONDAY...Zach arrived on TUESDAY...Parts were ordered that night and arrived on WEDNESDAY...Repairs were done on THURSDAY. Badda-Boom-Badda-Bing! No reason to NOT call this wonderful professional.

Ernst Mechanical deserves 5 stars! After Choice Home Warranty denied my HVAC claim, I was lost. A…read morefriend recommended Zack Ernst, and I'm so glad I called. He arrived the next morning, diagnosed the issue, ordered parts, and fixed my HVAC in 5 days, delayed only by a blower motor. Zack stayed in touch, suggested a new thermostat, and ensured everything ran smoothly. Honest, professional, and fairly priced with detailed explanations and receipts. Forget home warranties--Ernst Mechanical is who you need for HVAC repairs!

Bad service. Install of new unit not wired properly at unit. Would never cut off heat or cool…read more They replace mother board , and wanted to do again a 2nd time within months saying bad board. Never return requests to call and explain. So we called another lical service person who found the issue immediately. Fixed the wiring at unit and all is working properly finally. Dont recommend Velocity. Bad customer service and installers.

Customer service is horrible, hard to get ahold of. Constantly had to remind them of what was…read morerequired with service contract. Seems like always an issue with system they installed. When installing new system and linking to existing ductwork they did halfazz job, it fell and pumped AC into crawlspace, saturated insulation. Had to fix insulation issue my self and ended up having to put all new duct work in. Find another company!!

My mothers A/C wasn't blowing cold air. I called WHAC and they fit us into the schedule that day…read more After figuring what was wrong they fixed the problem quickly for a small fee.

Thank you Wicomico Heating and Air for your prompt service in getting me a new air system. They…read morewere very helpful, pleasant and wonderful to work with. Would highly recommend them to anyone! Thank you again, Pam Mitchell

WOW----had an issue with AC during heat wave---contacted these folks but because I had a contract…read morewith a Home Warranty Company they didn't want to visit---because of issues with them. Five days later stilll u unable get service I called again and asked them to come look at and give me an estimate. The company said "are you still without service for the last 6 days" -- I will be right over (it was 6:30 PM)----they looked at unit, and followed up the next morning determining minor issue---overcharge of refrigerant. I had them service unit---SERVICE - unbelievable---cost very reasonable---but most of all---just a great team --can't thank them enough!

first of all/ they did sloppy job and did not complete the job correctly! And would not fix…read moreanything !! Now we having to have another hvac company come in and fix what they did! they took the money and ran!! Don't use them!!!