First time I contacted Jerel for several issues regarding a 13-year-old washer/dryer. We spoke over…read morethe phone, and he didn't charge me a separate diagnostic/home visit fee because he knew from my description what parts were needed and how long the repairs would take. He arrived two days later with the necessary equipment/parts and within less than two hours he took apart both machines and replaced the broken parts and moldy washer gasket and also vacuumed out the dryer since so much lint had accumulated around the burner that it could eventually cause a fire. Everything now working like new. Totally professional guy, easy to work with and worth every penny. He went over and above what was expected in every way.

One of the best service professionals I've ever dealt with hands down!!! Especially these days…read morewhen good help is hard to find. He's repaired my washing machine and oven door. Details... --on time --communicates issues and timing accurately --let's you know your options, even if he won't make as much money on a repair --comes when he says he will come --very responsive --very knowledgeable about home appliances and even some other stuff --professional and friendly --respectful of your home (cleans up any mess, takes trash with him, etc.) --reasonable prices Very happy with my service, and he will be my go to appliance repair professional.

I requested maintenance on a 13-year-old Maytag Refrigerator. Technician was professional,…read morecourteous, and arrived within the projected timeframe. I expect my refrigerator to continue to provide excellent cooling. Will use this company again in the future, and can recommend without hesitation.

I called sultan to come check my 3 year old washer. He came and spend 5 mins and made a diagnosis…read more Horrible. I paid him 120 dollors and now he says without a diagnosis it will cost me 500 to fix. Might as well get a new one. This is not a reliable service.promised to call me and never did. He said to Put o and afresh and wash as it Might be clogged with two much detergent. But it's still not draining and he refused to address it . Don't call this service. 0 star

Reasonable pricing, responsive customer service, thorough technician -- cannot more highly…read morerecommend! Fixed my 1962 Royal Rose after others had deemed it beyond repair. I am so glad I reached out to them and you will be too!

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

My experience with Gaita repair has been extremely positive. Jim is responsive, punctual, and…read morehonest. Grateful to have found him.

I started having problem with my stove at home in November. The broiler worked, but the oven…read moredidn't. So I called Jim Gaita. He said he would be glad to come take a look. I was hoping to have it repaired, instead of buying a new stove, in order to save money. Jim came out, told me it was probably some part that was broken that needed to be replaced. He charged me $220. He told me my oven was fixed, and then went on his merry way. A few days later when I used the broiler, it wouldn't turn off. I had to unplug the stove completely, because there was a loud beeping sound. I called Jim's number, but got a message that he was in Florida until February. I decided to wait for his return. I left a message for him, asking him to call me when he got back. I got a call from his wife, stating that he was in the hospital. So I waited a few more weeks. Today, I finally got in touch with Jim Gaita. He told me that even though my stove broke the first time I used it after he "repaired it", it wasn't his fault and there was nothing he could do. He flat out told me, "I DON"T CARE". Absolutely horrible customer service! I'm out $220 and now have to go buy a new stove. Avoid this horrible person and the crummy "work" he does. I understand he's got health issues and is probably burnt out from all his years in the business, but giving me at least a partial refund would have been a show of good faith. He clearly has no interest in providing quality service at this point. He's looking to make as much as he can before he retires. STAY AWAY! I'm going back to All Home Appliances.

Another pleasant experience with Prisco's this week, where I purchased an LG gas range and OTR…read moremicrowave. I once again was given a more than competitive price, along with speedy and exceptional delivery and service. Highly recommended. Thanks Bob!

I had a very disappointing experience at Prisco. I purchased a refrigerator and when they delivered…read moreit the delivery guys totally damaged my kitchen walls. I called Allison who sold me the refrigerator and she never got back to me. So I then contacted the owner Nick who first seemed like he was eager to resolve the problem. He said he would send his painter to fix my walls and after having to chase him down, he finally had the painter come. I could have done a better job fixing it than this guy. Just slapped some paint on without sanding or anything. It looked awful. So then Nick said he wanted to come take a look at it He said he was coming and never showed or called. When I contacted him a few days later he proceeded to literally yell at me and treat me so disrespectfully. Totally unacceptable for a store owner to speak this way. I would cross Prisco off your list if you were thinking about going there. If you search the reviews, which I unfortunately did not, you will find that many people had the same negative experience !

AWESOME! Big John is the best in Customer Service. I call him Johnny on the Spot! You need…read moreservice on your appliance and they are there! 5 Star Plus Plus Plus. Highly Recommend!

Big Johns is the best....He is professional, kind and very knowledgeable.....someone else would…read morehave come out and talked me into a new refrigerator. I would call Big Johns again and recommend him to anyone

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

THE HOME DEPOT - NEW ROC…read more I love coming here early morning. The staff that manages the front exit area are always engaging. Back of the house, not so much. But if you have a question, the back house Orange Vests fall in line and are helpful. Once you figure out or are directed to the correct aisle, you can be in and out of this place in no time. So it's, ask for help if needed finding the correct aisle. Locate and choose your choice of product. Look for the gigantic orange and white Checkout sign. Hope there's no line, which there generally isn't in the early a.m. Front exit area staff will direct you to one of the available Self Checkout kiosks. Unfortunately, no manned cashiers any longer. Pay for your product while 'Monitoring is in Progress'. And you're done! Easy Peasy. In and out. No major issues here at this Home Depot for me.

I don't frequent Home Depot - usually it's on an as needed basis if I ever need to fix something in…read moremy apartment. I was running errands with my parents the other day and they were looking for some industrial-strength drain cleaner; they knew that HD carried products beyond the standard Liquid Plumr, so we decided to stop in. The look and feel of this HD is the same as others I've been to. It didn't take us long to find the drain cleaner, and one of the employees who was working in the aisle saw us looking and made a few recommendations for brands that were superior to others. Upon checkout, the line was kind of long, but it moved quickly. They had multiple registers open, and the team members working were quick to get everyone out a quickly as possible. I know HD experiences can be hot and cold, but I was impressed with my experience here. The store was clean, well staffed, and before I knew it we were out the door. I wouldn't hesitate to return here for my home improvement needs.