Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Paul was wonderful un on like my prior experience with another nameless Appliance repair shop. He…read morediagnosed what he believed the issue to be but before he would order anything we agreed that a reboot may! Help and be worth a shot. So I plugged my washing machine out for approx 6 hrs and Guess what my machine is working perfectly. It is a Whirlpool front loader paul believed it may have been the computer or brain and replacing that would probably not have been worth it on a 7 year old Machine. Thank You Tiso appliance and Paul we will always Recommend and use you all going forward attentive informative and fast to act.

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

Advance Solutions of New York is amazing. They responded and fixed my broken washing machine…read morewithin 24 hours of my initial call. What I thought was a huge problem, they were able to fix in 20 minutes. Vincent knew exactly what the problem was, what parts were needed, and how to fix it. It was clear that he was an expert. I will always use Advance Solutions for my appliance repairs. For those interested...THE PROBLEM I (unintentionally) broke my washing machine after washing a pillow in it. (Pillow ripped - stuffing got stuck all over machine) This happened to me 8 years ago when someone put a string mop in my washer. The technician that came out then said my machine couldn't be fixed and I had to get a new one. I wasn't thrilled. Naturally, I expected similar response this time. But nope. Vin fixed it with expert knowledge, with super quick turn around time.

After over 50 Years as a contractor , real estate agent and home owner, I have NEVER experienced a…read moreworse company to deal with. Advanced Appliance lies about having scheduled technicians, lies about having ordered parts but receiving them "broken" ( in fact, appliance maker Frigidaire confirming that they never even ordered any) and has the rudest customer interactions from a call center in India . You'll never interact with an actual person at the company and instead will experience 2-3 weeks of misleading /untruthful texts and emails . This is a bogus and scam company who most likely after the initial visit (made by a very disinterested technician , bills the manufacturer and pretends that its job was fulfilled. DO NOT USE THIS COMPANY! I rarely write reviews but the last three weeks have been a terrible nightmare because of them. Map their address and you'll see that nothing is there. Trust me.

These guys are great. They don't quit until its fixed. Real problem solvers. I have used them…read morefor many years. They repair both new and old appliances. I have found their prices both fair and honest.

I have a freezer that was bought from Sears with a warranty 6 years ago. This Eastside company was…read morethe company contracted to fix it. The motor died and I called Sears to have the freezer taken a look at. The guy came a few days later and tested the motor and determined that its dead. So he called Sears and told them the problem and they would ship out a new part, but the part would come to me instead of the mechanic. After about a week and a half the part came and we called Eastside. They said they be there in 2 days in a certain time frame, but when 6pm came, he called and said he wouldn't be able to make it out, so we had to wait thru another weekend without a freezer. Finally on a Monday, we were first on his list, but he had another person with him. My mother was present, but she didn't observe their work. They only took a little more than a half hour to "fix" the problem. Now the freezer wasn't getting cold as it should've been. Not even one week and the freezer stopped working. I immediately called Sears and told them the freezer broke down again. They sent another person to check it out and saw that the new motor was never installed!!! They essentially stole it and charged Sears! A wire was also cut and covered with black tape. I couldn't believe I was ripped off by these crooks who call themselves repairmen! In the future you should watch every repair person fixing or installing anything to make sure they're not doing something underhanded. Do not use Eastside Services!!!

Excellent response time, in depth knowledge of their trade great customer service reasonable price…read more. I highly recommend this company. They repaired my refrigerator.

Very professional .......Excellent service…read more 65 years in the Business and it shows Anthony came in and was very polite , told me the problem discussed the cost and resolved the problem. Just what I needed Thank you

First time I contacted Jerel for several issues regarding a 13-year-old washer/dryer. We spoke over…read morethe phone, and he didn't charge me a separate diagnostic/home visit fee because he knew from my description what parts were needed and how long the repairs would take. He arrived two days later with the necessary equipment/parts and within less than two hours he took apart both machines and replaced the broken parts and moldy washer gasket and also vacuumed out the dryer since so much lint had accumulated around the burner that it could eventually cause a fire. Everything now working like new. Totally professional guy, easy to work with and worth every penny. He went over and above what was expected in every way.

One of the best service professionals I've ever dealt with hands down!!! Especially these days…read morewhen good help is hard to find. He's repaired my washing machine and oven door. Details... --on time --communicates issues and timing accurately --let's you know your options, even if he won't make as much money on a repair --comes when he says he will come --very responsive --very knowledgeable about home appliances and even some other stuff --professional and friendly --respectful of your home (cleans up any mess, takes trash with him, etc.) --reasonable prices Very happy with my service, and he will be my go to appliance repair professional.